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October 2023 by Ashleyrae T.
I used to love Walgreens. there are many things I still like about Walgreens but their pharmacy SUCKS. Ive been getting my prescriptions filled there for over 10 years and the past six months they've had shortages on my prescriptions and instead of them finding correct dosage of the medication I need, they've asked me to call around and ask about my Vyvanse which is similar to Adderall, so it's a certain schedule (whatever) medication. It would be like calling around and inquiring if certain pharmacies have oxycodone on hand. Understandably so, other pharmacies are very hesitant to disclose information about these prescriptions so this is made it more difficult for myself and my psychiatrist as I have to call Walgreens before my psychiatrist writes my prescription, and ask what dosages are available, if any. I call and inquire about my normal dosage I get put on hold and told they don't have it then I have to ask about certain combined dosages. Again, I get put on hold while they check for the last combined dosage I received only for them to come back and say that it is no longer available so the last time I had to a different combined dosage and my guess is that other people are having to do this as well so next month when I go to fill my prescription, that is absolutely necessary that I have because if I don't, it's difficult for me to function and stay awake. They also recently came out with a generic Vyvanse and Medi-Cal only covers name-brand Vyvanse so there's another issue. there is also been a nationwide shortage on this particular drug. I realize certain things are out of their hands, but then again, I also feel as though they should prepare for these things. I was also getting another prescription there and they change the manufacturer , so Medi-Cal will not cover my prescription there so they told me that I need to call around to different pharmacies and if I find one that uses the previous manufacturer, they'll send the prescription over there. Recently, when I spoke to a pharmacist from a different pharmacy regarding my Vyvanse, she was hesitant to tell me about it. She couldn't understand why Walgreenz would have me do this as their customer. She proceeded to tell me that the way their pharmacy works is if a similar situation occurs, they do that work for their customers and Walgreenz should be doing the same thing. Seeing the most recent news about the walkout & their work conditions I understand they most likely don't have the staff on hand, or the ability to be able to do this. however, I am still considering switching pharmacies due to these ongoing problems. Also, they only have one pharmacist on at night. It's not her fault, but I get put on hold put back on hold put back on hold put back on hold only to be hung up on eventually. I feel horrible that she's been put in this position to clearly have to do that to be able to get her job done. I see them as such an advanced pharmacy. I'm not sure exactly how they are ran, but One would think that with the patients or customers they have who are receiving the same prescriptions monthly that they would have them in stock.
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October 2023 by Mia F.
Love coming to walgreens with my mom. The staff is always attentive to everyone. The lady who usually works by the makeup aisle is always kind to everyone , she needs a RAISE ! She is always making sure everyone is doing well, and that's something she's amazing at . I also love coming here because they're always restocking on skincare, and it always makes me happy! Dad loves it here when he needs a refill on his inhaler . Anyone who has social or panic disorders should definitely come to this store , it's an amazing, quiet environment !
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October 2023 by Leona L.
It says they're open 24 hours but actually there are carts in front of their locked door at 6:30am. Misleading.
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September 2023 by Comelia J.
If you are an injured worker who needs pain medication monthly, the Walgreens in Lodi is not for you. Like a ping pong ball you will be tossed back and forth between State Compensation and Walgreens for over 10 days and no one cares that you are without pain medicine.Calling early does not work. Stating the medication has been the same for many years does not work. Calling the adjuster? Means nothing to Walgreens. The clock is still ticking and the message is the same. "There is an insurance issue and we are still working on it." "How many days does it take," I asked."They have to call us." But they did. "Oh, yea, I see they did and we are still working on it."Time is always important for Seniors, and each day without pain medicine isof utmost importance. Take heed.
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September 2023 by Anthony G.
Every time I come here to get my medication I have problems, and some of the workers are really unprofessional. I I would recommend cvs
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August 2023 by Roxana A.
I went to pick up my brothers medicine as my mom was sick at home recovering from surgery the pharmacist Jasmine tells me my insurance won't cover 2/3 medications and there super expensive, i got very confused because normally the doctor would tell me i have to buy the medicine over the counter but she specifically told me they would include it with the medication they sent him.. i had gone through the drive through so i ended up stepping out to buy the medicine. I went to the pharmacy line because i needed to see which medicine i needed to purchase and the nice gentleman tells me my insurance covers it. I am absolutely shocked that she could have mistaken that. When i went back she blamed it on her coworkers that told her to say that. If it wasn't for that nice guy i would have payed for the expensive medicine wow!
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August 2023 by Leah Erickson
Worst pharmacy ever. You will sit in line for an hour. They never have enough help.. go elsewhere.
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August 2023 by Michelle Walker
Time to move my prescriptions to Costco again. The pharmacists think they know more than my doctors do about my health, without ever having examined me. Amazing! Apparently my prescription for 90 thyroid pills can't be refilled "early", although the last time they filled it, they only meted out 20 of the 90. It's not exactly "early" if you filled less than 1/3 of the rx last time. Then they gave me 2 different strengths of a blood pressure medicine, as prescribed, but they gave me pills that look EXACTLY alike, which is dangerous. I asked them to use a different manufacturer, but no, can't do that either. My third medicine is never refilled with the rest of them, for no reason, except that it gets hung up in the online renewal system because the pharmacist "needs to review" it for 5 days before they eventually kick it out of the system and make me call it in. Every month I pick up about 10 prescriptions between me and my MIL, and I have to go sit in the ridiculously long drive up line at LEAST four times over the course of a week, because there has not been one single instance where all of the meds were ready at the same time, even though there were refills left on all of them, and when I started *trying* to get them refilled, they were all on the same cycle. Now all of the refill dates are spaced out over about two weeks, instead of all at once, because of these unexplained but repeated delays. The pharmacist feeling the need to override what my doctors have requested is really the last straw. My thyroid pills are key in keeping what's left of my thyroid healthy after my cancer. Yet they just canceled my refill request yet again, after shorting me 70 pills last time. Costco will fill it for cheaper, anyway.
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July 2023 by Bella Camacho
I shop this store frequently and for various customers. They have friendly and knowledgeable staff, they are always willing to lend a hand. This store can get very busy but they manage to keep the lines moving in a timely manner. I’d give them 10 stars but 5 was the Max. :)
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June 2023 by Francis Scanlon
I am visiting from NJ. My meds ran out due to several flight cancellations and my poor planning. Joanne and crew were able to help me out and fill my prescriptions promptly ?Thanks much
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May 2023 by Kelly W.
The only reason I have tried using this pharmacy multiple times is because my wife insists we use it because it is open 24 hours a day. Actually they are open 23 hours a day due to an hour lunch at night. If you really need a 24(ish) hour pharmacy in this area I think this may be your only reasonable option at this time but if you are not picking up medicine in the wee hours I highly recommend you go anywhere else.The wait time is always atrocious, whether standing in line (no sitting area), in the drive through or on the phone. There are usually multiple people in line and several cars waiting for the drive through. This really doesn't sound very bad, but it seems they are always severely understaffed so each person or call will take approximately 10 minutes.They almost never have medicine ready after a doctors visit and prepare it on demand when you get there, which takes up to a half hour extra. This is true even if you arrive hours after the doctor visit. You can call to make sure they will have the medicine ready by a certain time so you can pick it up, but the two times I did that they didn't have it ready yet when I got there. One of those times I even arrived 3 hours later than I asked them to have it ready. I tried calling to confirm that it was ready, but after an hour on hold I just drove in to find it not.If you call you will be lucky to speak with a pharmacist in under 45 minutes and then you will likely get put right back on hold immediately with no opportunity to object. I have received misinformation on the phone multiple times, including being told my medicine was ready when in fact it was not resulting in my having to wait in line for 35 minutes only to be told they would have to prepare the medicine which would take another 20 to 30 minutes. Just an example.After a fiasco with my pneumonia medicine that put everything I've mentioned so far to shame and left me suffering for an extra couple of days I can say with confidence that I will never step foot in this store again.If you would like to save yourself a lot of time and hassle, please use any other pharmacy.
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May 2023 by Leah E.
Worst pharmacy ever. I typically sit on the phone for 30 minutes to an hour on hold and they just like to pick up and put me right back on hold.. so hard to get a hold of anyone in the pharmacy. The line also takes forever, you have to go at the right time or you will sit for quite awhile. Switching my prescriptions to cvs.
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May 2023 by Carlee C.
I switched my prescription to being delivered to my house, but of course the delivery date is a day too late. I'm out of the medication and I need to take it today. I try to get it filled in the store because it won't arrive by the time I actually need it. Now I have to pay out of pocket because my insurance was already billed for the one that's being shipped to my address. I call to follow up on if I really have to pay out of pocket, and they say I do that it's an insurance issue. I say fine I'll pay for it and ask when I can pick it up. I'm told it's ready now. I show up a couple hours later, and I'm told I'll have to come back in an hour because it's not ready. Walgreens online pharmacy 0/10. Walgreens in person pharmacy 0/10. I thought switching to delivery would be easier but clearly anything with Walgreens is terrible.
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April 2023 by Deer_Ashley
First of all, I want to start off by saying that one of the managers, Connie, is incredibly rude. Not only to customers, but to the staff as well. I am highly concerned about the workers under her. I witnessed her practically harassing a clearly sick worker who looked ready to cry and breakdown. I will be spreading word to my friends to avoid this location as I do not support managers mistreating their workers. Thank you for listening to my Ted talk✌️
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February 2023 by Alexis Tivet
SO MUCH is behind “stop locks”, I wouldn’t be upset about this but you can ring that bell all you want and no one is coming. NO ONE is ever coming! I have tried 3 different times and the only way to get help is to wait in the check-out line and when it’s your turn ask the cashier and then it’s still a coin toss. They are the only Walgreens in town so I guess they don’t need to actually sell any product. Now when I walk in and see something I want behind a “stop lock”, I just order it on Amazon.