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December 2023 by Harry Souders (10x)
Fast and friendly service! Handled my phone upgrade quickly and easily. This is a full service location. Took care of my phone, tablet, hotspot and home 5G Internet. Antonio was super helpful!
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November 2023 by Shelley Rubinger
Staff is always super nice & helpful! They had a lot of patience too!
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July 2023 by joy25138
First time visiting on Saturday eve,K-CEE (not sure about the spelling, sorry).Very patient and accommodating for my making contracts and purchase for a long hour.On the following Tue AM, for still having too many basic questions, Robert assisted me.His calm, very patient, soothing voice talkingReally saved me.I really appreciate all these reps’ efforts and services. Highly content.
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July 2023 by James Daumer
The gentleman that helped me was very friendly and knowledgeable about what I needed done with the phone and I want to thank him
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November 2022 by Sandra Cooper
Michael was very helpful. I changed from a Samsung to a IPhone which is a big change and he explained all the new features and way around the phone . Excellent customer service.
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October 2022 by Keola Crawford-Kapanui
If I could I would put NO STARs at all. The people here seem like they want to help you but they really don't. I have been with Tmobile for over 10 years and after today's visit I really hate Tmobile. I will never visit this Tmobile store and for me that's a real problem because the nearest tmobile store is now 30 minutes away. I just wanted what I ordered and for some reason they couldn't give it to me and they are the one's that told me to come and pick it up. They had no problem trying to sell me other phones that I didn't want.
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September 2022 by Google Genius
Had a amazing experience today at the Lodi T Mobile. 5 ? over the last 2 years I would rather go to Stockton T mobile then to my own hometown. But out of curiosity I came to check the Lodi T mobile again due to having not so pleasant experiences there since covid. But today as I walked through the door I was acknowledged by one of their employees and was given the opportunity to purchase a phone in a quick convenient way. At no point did I feel uncomfortable or full of regret coming to t-mobile. Thank you Rosa for assisting me today I'm proud to be a T mobile Customer. I will also mention to who ever reading this comment t-mobile always has the best promotions online and in the store so if you looking to upgrade old phone or get a new line don't be afraid to ask what their promotions are . Save a quick buck !!
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September 2022 by Aimee
The customer service at the Lodi store by Walmart is impeccable! Miguel was awesome...kind, courteous, accommodating and he made the visit fun. He was very patient with us, too.I live in Stockton & drive to this store because the employees are amazing! Helpful EVERY time❤️
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September 2022 by Just MYcrafted
I've never been into a T mobile store. And we kind of bounced into this one rather late. The sales guys were friendly, and knew why my friend was back and we started talking and I was thinking of replacing my phone but found out my phone wasn't the problem..and finally got myself wifi. When anyone walks in it seems like more of a coffee shop atmosphere than a store. Friendly and balanced , welcoming and not pushy. I was really impressed. It always seems when I've had to go to a carriers store before it seemed like going to the dentist. Not this store. So far..besides Tuesdays and no free anything anymore..just discounts ( really wanted that cup guys) I'm living t mobile. I have alot of perks so I'm not that upset about how that dropped off..cause now I get apple TV for free. ( still wouldn't mind the cup) . Tmobile really is a good company , wonderful people, and great deals on phones, plans etc. Stop in this store and they will welcome u.
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August 2022 by Sean McNally
T-Mobile is so customer focused that it really is easy going in with questions. Rarely do I ever have to wait and the Lodi location has the best team I’ve ever dealt with. Everyone was willing to pitch and help. I got the best tech person there, and he was very efficient. He was concerned about my time and he wanted to make sure I was happy with my product. This is a professional team and more companies should train employees to be this considerate and helpful.
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August 2022 by Team Solis
We went in and rep Charles helped us answered all our questions. We upgraded to a new phone set up and out of there in less than 30 minutes
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August 2022 by Brenda Davila
Rosa was the best helper we have ever gotten
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July 2022 by Amanda M.
We walked in today with some questions. Alex helped us and was great. We ended up switching services. If you are looking for great customer service, Alex is your guy.
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April 2022 by Amanpreet Kaur
Unsatisfied with there servicewe have service with them for several years last couple times we went to this store they were so rude.the guy was helping us he said straight on face you have to hurry up I have more customers. They were five employees working and only one customer behind usnow I'm thinking about to switch to other service.
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February 2022 by DDouble DD
02/03/2022I went in to upgrade my phone. I was quickly greeted by Beatrice. I informed her of what I wanted to spend. She showed me a few phones and gave me information about them. I selected a phone, a case, and a screen protector. She put it all together and transferred information to the new phone. This took a while because the old phone had only 8GB of memory and it was full. She had to delete some data. I am glad she had the patience and got it done. She has excellent customer service skills. I would highly recommend this store.