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July 2023 by Rihanna B
I experience racism I wouldn’t recommend any black people to come shop with them. NEVER COMING BACK!!!
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January 2022 by L.
The customer service was great but I wish they where stocked with other items and not tried to sell you the larger amounts. I also didn’t like how they had little knowledge on the hair color instead i buy an Arctic Fox dye that washed all the way threw when I washed my hair.. 16$ to get a faded blue color plus a 25$ bleach..
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August 2021 by L. E.
The customer service was great but I wish they where stocked with other items and not tried to sell you the larger amounts. I also didn’t like how they had little knowledge on the hair color instead i buy an Arctic Fox dye that washed all the way threw when I washed my hair.. 16$ to get a faded blue color plus a 25$ bleach..
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July 2021 by Nicole Becker
It is Saturday. It says they close at 8 PM, it is 6:30 PM and the door is locked. There is no sign indicating that they are closed. Google says they are open...so why is the door locked? I also see no workers in the store and no one answered the phone, but the lights are on...?
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April 2021 by Liz E.
The customer service was great but I wish they where stocked with other items and not tried to sell you the larger amounts. I also didn’t like how they had little knowledge on the hair color instead i buy an Arctic Fox dye that washed all the way threw when I washed my hair.. 16$ to get a faded blue color plus a 25$ bleach..
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January 2021 by Elle M.
Too bad there is not an option for zero stars. This store has consistently had terrible customer service for years. I much prefer to order online, but there are times that I need to run in for an item or two. Getting someone to help you is hit or miss. And when you do ask for help, it's almost like you are bothering them. And by all means, don't waste your time trying to do an online return here. They either don't know what they are doing, or they act like they are annoyed that they have to do it. Management needs to do a better job of training their employees. They shouldn't have to call someone to get help doing a transaction.
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December 2020 by Tammi Ison
Ashley was SO HELPFUL!!!She was patient & Pleasant!
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October 2020 by Shannon Scheible
The girls were very friendly and helpful ☺️
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September 2020 by Abbey Francisco
Excellent service! Girls were extremely sweet and provided excellent customer service
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July 2020 by Laura K.
I know it's the end of your shift and you want to go get your drink on but I rushed and made it by 3 minutes before closing and you had your report on the counter with your till counted ready to go, door locked. This b**** even left the parking lot before me! I guess I'm old school when it comes to customer service and work ethic
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November 2019 by Karina Ochoa
When I walked into the store I was immediately greeted by two very kind workers, Gabbie and Ashley. They were very helpful, helping me find everything I needed. They provided very good customer service and they talked my ear off, they are some of the finest workers at a beauty store, or any store I’ve ever met. THEY DESERVE A RAISE!!!
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February 2019 by Sarina Rojas
I'll let you know how my hair color looks. The Ladies were pleasant and helpful.
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February 2019 by Lorenda Hernandez
Good selection of products. Staff is always near by if needed.
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October 2018 by Chris R
This place keeps my gf happy
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September 2018 by Ecat Z.
I went here back in September and the girl that worked there looked over at me and did not say "Hi" or anything like that just gave me annoyed look. I ignored her lack of welcome and looked around the front of the store for a few minutes. Against my better judgment I decided to ask her a question about a product I was looking for. She was helping someone else and I politely waited until she was done talking to the other person. She headed to the register and I stopped her and asked her about the product that I was looking for. She was very snotty with her answer and acted like I was bothering her. So, walked out of the store and will never return again. I will try the one in the Trinity Parkway shopping center hopefully I will get a better welcoming experience than I got at this store.