“Great way to bargain shop and still get quality merchandise. There is an online ad pretending to be Macy's and offering items at extremely low prices with no intention to deliver any items. I believe it damages the Macy's brand.”
“I Love Dxl however I have to say the LV store is Top Tier in Customer Service and Products. What a Variety, here's me rocking my favorite brand Society of 1. I have to go check the Henderson location out however this store is my favorite, right next to Chiklis fi la”
“I don’t really understand all the bad reviews, i went on two separate occasions and both times the employees were extremely helpful and kind. The manager even hooked me up with a deal due to the vans anniversary on a shoe that had just came out. Everything was super easy and super helpful. This is now my main vans store to go to.”
“Good quality shoes and cute ankle boots. Didn't take me long to find something I liked. Wore my new shoes right away and they put my old ones in the box. Service was slightly meh. The store wasn't that busy and this was in the first week of December. They could do better on customer service and checking on customers, but overall still a good experience here.”
“I was ignored in three shoe stores in the Lakewood Mall. I am not dressed very hip but Maria was the only one that said hello and asked me if I needed anything. I watched other shoppers of other races come in and got warm greetings. I immediately identified myself as an Elite Yelper and thanked her for acknowledging my presence. I also bought a pair of new Jordans from her. No need to try them on. A young man and another young lady never gave me a glance but Maria knows what service is all about. Even for an older shopper like me dressed in a Navy shirt and church slacks. If you come to the Foot Locker in the Lakewood Mall, ask for Maria!!!”
“Best place to purchase scrubs. They have a huge selection of styles and colors. The staff doesn't hound you and make you feel uncomfortable but are there on the spot to help. Which makes the shopping experience much easier and makes me want to spend more time and money in the store. I'll definitely be back soon!!”
“There seems to be new faces at this establishment and so far Omar is a phenomenal employee, sensational customer service, and will go out his way to find the shoes you need even if it takes him a few minutes. Thanks to him I'm now rocking some new Adidas in the color and size I was looking for. Thank you so much.”
“I came in here last week to buy my 6-year-old grandson a pair of Nikes since his feet are getting bigger. The shoes fit and he is happy with them. Then I asked him to pick out a pair of shoes that HE liked, which he did. Size 2 was too small, so the young lady suggested the next size up: 2 1/2. He tried those on but told us they were uncomfortable by what I believe was his instep, showing us where he meant. Then I also saw and bought, on impulse, a black tee-shirt, size small, for me. (No way would it have fit me. What was I thinking?) We went back today to return the tee-shirt. After I gave Maribel the tee-shirt and receipt, she said, "Okay. Is this a return or exchange?" I said "Return" and was expecting $12. She said it was only $3.00 and I was like "What?" and she showed me the price tag: originally $12, sale price $3. I laughed and said I would exchange it for something for my grandson and she helped me look. I found some shorts on sale for $4.99. Monserat rung them up for me. Both of them were very kind, friendly, and helpful. So polite!”
“This was one of the most greatest customer service experiences for me. I went to 2 two other shoe stores and both had horrible customer experiences. In this market customer service is what drive sells. When I walked into Shoe Palace I was encountered by this warm greeting by a gentleman by the name of Austan. He asked us if we were finding everything ok. He even offered to bring some selection of shoes out so we could make a better decision. I ended up purchasing 2 pair of shoes for my daughter and son. Austan is amazing at making a connection with the customer and should be on a path to management because he should be educating other on his expertise. Please keep doing business this way it keeps customers coming back. Lastly Austan made me feel like family I'm grateful for this experience today. Keep Austan he is a keeper.”
“If you go to this store look for the employee Omar. He's a phenomenal worker and he knows how to actually do his job by actually taking his time and looking for the shoe and if not he will also take his time to look for another store near you that has the shoe in stock for you. He serves you the best customer service there is to offer. He can sometimes be very busy because people really appreciate his effort and always go to him.”
“I am very pleased with my shopping experience today. I went in to journeys to buy a pair of Uggs and the store was very clean and had a great selection. Amazing staff they where really friendly I was helped by Zaira and Iris they both went above and beyond to help me, just overall a great experience would highly recommend this store”
10AM - 8PM
300 Lakewood Center Mall, Lakewood
Shoe Stores
“Stopped by there today and was totally impressed. The guy that answered the phone and gave us directions to the store was polite and helpful. When I got there Coby helped diagnose my grand daughter's skateboard issue and fixed it. He was knowledgeable, helpful, professional and went out of his way to explain things to me. I appreciate the service and if I was not retired I'd recruited both kids to work for me.”
“Went to a few other shoe stores, but champs was the one they had a lot of nice styles and my shoe size. The staff was super helpful and quick over all would go again!!”
10AM - 9PM
500 Lakewood Blvd, Lakewood
Shoe Stores
“This review is only for Saul, and not the rest of the employees at the store. Saul is what makes a great manager. He listened to my concerns, and assured me that everything would be taken care of. The rest of his coworkers should follow suit and learn REAL customer service from him. With that being said, thank you Saul for providing me with great customer service. I Can see why he's a store manager.”
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“Ladies were very helpful but the didn't have my size in a few different boots I was interested in. I still found some that I liked but not the ones I was looking for.”