“They have really high prices considering most everything they sell can be found online, amazon, and Ross, Marshall, etc They still have an awesome selection of skateboards decks, trucks wheels and parts. The customer service was a little too much There were 6 employees all asking the same question every 2 mins...”
“Store is inside Lakewood mall which is a major convenience. Selection is ample and pricing varies depending on the item but over all they have decent prices,This store in my opinion has a little bit for everyone but it may be geared more towards young men.Customer service is ok and can definitely be more friendly.Make sure to stop by as there is something for everyone at every budget.”
8:30AM - 10:30PM
5635 Woodruff Ave, Lakewood
Clothing Stores
“I love shopping at Ross. I went to pick up a package from the Amazon lockers, and I didn't have time to shop, but I did pick up a charger for my phone next to the lockers, which are next to the cashiers. There was no one in line to check out so I walked up to the cashier and asked if she was open. She told me the line starts over there and had me go all the way around. By then, someone had gotten in line to check out, so I had to wait when I was in a hurry to pick up my granddaughter from school. She could have easily checked me out since no one was in Iine when I asked her. I know where the line starts, but if no one is in line, why do I have to go all the way around instead just getting check out? There wasn't even any customers checking out. rediculous!”
“Very well organized store with very helpful employees.Their prices are lower than I expected them to be which is always a plus.I also love the lighting in the store. It’s calm and relaxing.”
“One of my favorite stores. Closes late and great sales on items I love or didn't know I loved till I found it here. Kept pretty clean unlike Ross. It's always a mess. Glad they added one in Lakewood. Just hate can't take the cart out but the them being stolen all the time I get it.”
“Had a great experience shopping for some new professional and chic clothes. Jocelyn was super sweet and very helpful, making it a pleasant experience trying on in the fitting room. They had some really nice deals and will definitely be coming back to this location again!”
“Had what I was looking for in a blouse!! It needs to have more skirts for plus size an a variety of styles beside pleaded skirts especially the length for short people!!”
“Love this store nothing is over 30.00, tons of cute stuff to choose from. Great jeans that actually fit my curves look so good whatever I wear them with. Don’t sleep on this store there’s something for everyone….”
“Love this store never know what I’ll find great prices cute stuff. The staff are all so friendly and welcoming. The downside is parking can be challenging especially on the weekends”
“I am a Loyal and credit card member customer since the early 90s. Sale rep name Lisa, she provided an "awesome" customer service, it's rare to find that these days.”
“They say that sometimes good comes out of a bad situation. I had a pick up order, so I showed up to the store and got in the line that was designated for pick ups. I didn't make much of it as a young African American lady was helping another customer, then she helped another and another and I kept getting ignored. I believe she called for back up from an Asian lady that apparently was a manager. Both of them ignored me until a young lady wearing a Bambi sweater let me know that I had to get in the regular line. I thanked her and got in line now to be ignored until I asked for help to which the manager mumbled something and walked away. I waited again for her to come back to not do anything but chit chat to another associate ignoring the long line without even addressing a single person that had been waiting. The lady with the Bambi sweater got called to help me with the pick up order by the manager. I was surprised, but she got right to it. She was very sweet and kind as she understood what had happened since I had been there for a while. She went to get the order and I was done within minutes. If only more of the employees and managers were like this young lady named Skylar/Skyler, maybe they wouldn't have so many bad reviews. It could have been a really bad experience, but it wasn't because that actually tried to help. It's not the first time she has helped me, I just didn't know her name and she is always very friendly which I appreciate. Had it not been for her, this review would have also been a 1 star. Thank you Skylar for not letting today's experience sour the day.”
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“A spot I love to shop at I go to different spots hoping to find something the other one doesn't carry or out of stock. I go here everytime I go to the mall. Everyone is always so helpful and they make sure to greet you as you walk in.”