Truck Rental in Lake Forest, CA

“I moved recently and needed to rent a van on two days in December - the 23rd and 26th. I was pleasantly surprised by the service that I received and the convenience scheduling they had so close to the holiday. This is a small local business and I'm very happy that I was able to support it.I met three people and all three we're outgoing, kind, and helpful. I was met at the road when I returned the vehicle and didn't even have to go inside. I received my receipt via email in a very short period of time. The billing was spot on and I really appreciate that they didn't waste the paper of printing everything out.I also want to point out that other reviews have a lot of hyperbole around the fact that there is a dog at this location. Bella (the dog) is probably one of the best trained canines I have met. She's a sweetheart. She's running around with a tennis ball in her mouth and trots up for a pet. I really can't State strongly enough that there is nothing frightening about this dog.Now with regards to parking, this business is located in an urban area and there is limited parking on the street. It's very limited. My opinion is that this is normal for this type of area. The other shops in the area also have limited parking and I have never had a U-Haul place that had unlimited free parking. So to put it simply, plan ahead.I want to thank the staff for making my two days of hauling and renting the pleasant experience. Anytime I need to rent a truck, this will be the place that I go.”

“Working with this facility was a great experience. The guy who checked us in, joshua, was very friendly efficient, and got us in and out very quickly. We were returning a trailer that we hauled, and he got his unhooked and the paperwork done in no time. It was a pretty busy facility, but it look like all the workers were plugged in and helped everyone pretty quickly.”

“The staff here has been incredibly helpful and kind. I wish I could remember his name - David, maybe?, gentleman with a beard - he has especially been helpful as I continue to use their storage facility. Thanks guys!”