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January 2024 by John Adams
Excellent product and service. Best paint department around!
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October 2023 by Matt Monaghan
Phenomenal customer service!
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August 2023 by Honest Deb C
If you don't know about the Ganahl Lumber then you've been missing out. Check out this local lumber yard and hardware store jam-packed with everything you need for remodeling your home or business. You could pick up a plumbing part or paint your whole house and they will have assistance to help you with your project. It's time to check out your local Ganahl Lumber And you'll open your eyes to what a real hardware store looks like.
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April 2023 by Sarah B.
***UNPROFESSIONAL AND CREEPY PREDATORS HERE AT GANAHL!!!***I went to purchase wood and was sent to the lumber yard to pick it up. I forgot the name of the guy who cut the wood but after, he made me and another woman take down his PERSONAL PHONE NUMBER and told us to text him if theres any problems. He then forced a hug on both of us. Would he do this with male customers? I highly doubt it. I called and left voicemails on the managers machines but never got a call back. THEY DO NOT TAKE SEXUAL HARRASSMENT SERIOUSLY. IF YOU ARE A WOMAN, DO NOT GO HERE ALONE. And Ganahl, do better. You guys suck and I will be sharing my experience with everyone.
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August 2022 by Kate K.
Beware of the 15% re-stocking fee! I was repairing my deck and replacing over 30 percent of the wood. I was assured that the wood is returnable if there's any left. What I didn't told is that there is a 15% re-sticking fee. I suffer over $50 due to returning the un-used material. Ganahl needs to keep up the modern business practice to be compatibles. I returned the untouched material within 2 days. It puts a bad taste of buying from Ganahl.
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July 2022 by Alex Phan
My wife comes in to buy two exterior doors. One of our doors has a rotted frame. She knows very little about doors. She speaks to the person in charge of door sales, Karen - who can be fairly expected to be an expert. This experience was not pleasant, according to my wife.Fast forward 2 weeks, and the doors are ready. The doors ordered were "prefit", or slab doors. If a frame needs to be replaced, how in the world can a slab door be purchased?I look at the invoice and everything is correct - slab doors. I head down to talk to Karen and Ganahl about how the door consultation could have gone so wrong and missed so much. Karen's response was "ask your wife. I ordered what she said". Note, my wife is only interested in styling - she had no idea about the difference between slab vs pre-hung. Another associate recommended that we use an app before coming in for the door sales consultation.I recommend they replace Karen with that app.There's no question that I should have double-checked earlier, but I think it's fair to expect some expert help when you go in to make a relatively large purchase. That's why these places have door consultants.There is a 25% restocking fee (btw - thx Karen)Absolute atrocious service.
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December 2021 by Jennifer M.
They can never find my account. It takes forever and a manager to do so. They completely messed up my order cutting pipe the wrong size. Also over charged me by $100. This should've been a 15min trip. I was there over an hour. Called a manager and never got a call back
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September 2021 by La Voyageuse
Ask for Steve Robertson for your doors and window needs. Very thorough and honest
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August 2021 by David S Watkins
Friendly, helpful with many resources
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June 2021 by Damon Hollandsworth
I called to get a quote and Janet assisted me. She was wonderful, very responsive and made sure all my questions were answered. The quote was just what I needed, there were three different quotes and information on each door. ( I knew nothing about doors) I went into the store and the showroom amazing, the displays highlighted features and made it easy to decipher what is what. All the sales people were helpful and very professional.
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May 2021 by Maihiti Anu
I need egg sandwiches.
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April 2021 by Ray Tang
Well organized and knowledgeable staff.
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April 2021 by Rudy
Good material store.
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October 2020 by Mike N.
Laguna Beach, Ca. I have been a customer since the 70's when the business was located downtown and known as Laguna Beach Lumber. I was friends with the owners and still have occasion to connect now and then. When Ganahl purchased the business, they accepted my account seamlessly, and I still have an account here. Now that I'm retired I don't go there often but it a great place to get hardware and paint and it is about a 2 minute drive from my house. I typically buy misc. electrical parts and small tools. I recently painted my house and bought the paint there and was impressed how close the computer can match up a color. The Benjamin Moore brand has been reliable for me. They have a great deal on windshield wiper washer fluid. You may have to ask someone to show you where it is. Great source of plumbing parts. I also go here for drill bits and saw blades. There is also a place to deposit used fluorescent tubes, you need to ask where to put them. I like the selection of brass and stainless screws. The stainless deck screws are reasonably priced. Great selection of moldings and trim. I believe custom milling is still available. Parking is easy and everyone is helpful.
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October 2020 by DonandJeanette W.
We needed some Benjamin Moore paint so I called Laguna Beach store, talked to Marco who confirmed they had both types in stock. My wife took our list to the store. Marco was not available so she talked a short woman with dark hair. My wife gave her the Vista paint chip we wanted to match but the girl said that color was not in the book and she could not match it. My wife called me at home asking what to do. I told her have the girl computer match it, the girl said that was her next question. When my wife got home I saw the paint was not Benjamin Moore but a small paint company in Santa Fe Springs. "Custom mixed, no refunds." The second paint was Benjamin Moore but a more expensive type than we requested. Paint department seems to get a lot of bad reviews. I'll be shopping at Coast Hardware from now on.