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July 2024 by Kyle R.
Drew and his team have been a pleasure to work with. If you're looking for a company to partner with to manage your home, they have my full recommendation.
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April 2024 by Renee Zarlow
I have been using Blue Sapphire Homes for property management of my home while living abroad. I have been very satisfied with the service. They are always ready to send out quality people in case of a problem in my home. I would highly recommend them.
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April 2024 by Jorge Clara
Great company to work with! They make it easy to contact them. Always a friendly person on the other side of the phone call instead of a machine to press digets that keep you on hold for hours.I would absolutely recommend these guys!
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April 2024 by Sam J
Working with Blue Sapphire Homes as a vendor was exceptional. Their professionalism, punctuality, and clear communication ensured a seamless process. Their commitment to quality and satisfaction truly stands out, making them a distinguished partner in the industry.-Bayshore Plumbers
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April 2024 by Charles Zhou
We have the service with the company quite many years. We are happy with their expertise. They are very easy to communicate with the issues between landlord and tenants.We recommend them to our other friends.
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April 2024 by Lavontra D.
These people work together at not doing anything. Their properties in Richmond, CA ALL suck. Make sure Everything works in their complexes before renting. Their appliances are Filthy just like the windows, stoves, under the stove and fridge. It rains in the complexes during the Winter and in the units. Also, they tried covering up the mold and mildew.
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April 2024 by Jamie Moncada
4 years together and we Highly Recommend! Fantastic service, always quickly responsive, and reliable technicians. We always feel safe and taken care of by Blue Sapphire Homes.
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September 2023 by Sidney Wright
Still waiting on a response from this company regarding extra fees they unjustly charged me for over 2 months. They refuse to answer my emails because they know they are in the wrong and doing a money grab. This company will scam you in the end of your lease, be unresponsive and unpleasant to work with. Take your money else were this company is a nightmare.
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September 2023 by Kibwe Diop
Terrible customer service. They will scam you at the end of the lease beware. 0 stars
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July 2023 by Bishwas Shrestha
I tried to fill an application but the place was gone quickly but they returned the application fee. Reply to email and messages was quick.
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October 2022 by Monica F.
Terrible experience from Day 1. Example: I asked them to raise the rent of my tenants. It's almost nothing anyway, because of Oakland rent control. If I don't, then I'll always be behind even with that. They refused. They ignored my requests repeatedly. When I insisted, they charged me a whopping $250 fee for sending a letter to the tenants for the rent increase. So if I get charged $250 for that ... why exactly did I pay them to manage my property? We finally parted ways and then I got charged another $260 to say goodbye. Ugh. Good riddance.
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March 2021 by Jason H.
Our family has been working with Blue Sapphire Home for over half a year now and they are excellent. We have over 10 years of experience in rental properties and various experiences with property managers, and Blue Sapphire Homes has been the most responsive and professional of all that we've worked with. Our priorities are professionalism, respect to tenants, and fair costs, which Blue Sapphire Home delivers on all aspects.Drew respond very fast to the tenants' texts and relay the information to me immediately. They get repairs done fast and efficiently so the tenants are happy with all the support they have. BSH also has a professional website that allows the tenant to pay their rent very easily and allow us to track the payments with a login and password. The website is easy to use, organized, and professional. Finally, they have a very fair and standard flat fee for each property, which to me, makes the most sense in the world of property management. Overall, Drew, Dana, and Blue Sapphire Homes has been an exceptional property management company and I cannot recommend them enough.
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November 2020 by C. Yap
Drew, Dana, and their Blue Sapphire Homes (BSH) team (including Gregg and Allen) have managed multiple of my properties in the east bay for over a decade. I tried to manage my own rental for a several of years in the beginning, and was then conned by a pair of "professional renters" whose job I felt were to cheat and make my life a living hell for almost a year. A close friend who was also a long term customer of BSH recommended Drew to me, and my life has been so much more peaceful ever since. Now with multiple young kids in my life, having to deal myself with managing multiple rentals would be a suicide task.Drew, Dana, and team have also taught me lot about being fair as a property owner. In many past instances where I felt BSH should have blamed or charged the tenants, Drew, Dana, or Gregg would clearly explain to me the best options to deal with the situations and when they felt I had the rights and when the tenants had the rights.An example of this that happened twice under their watch is that the tenants recently called to complain that the sink drain was clogged. BSH team quickly notified me of the tenants complaint so that I can provide authorization for BSH to call for a plumbing service to help the tenants ASAP. Thinking of my own personal home situation, I initially thought I'll end up paying the service invoice. I was surprised when Dana notified me that the plumber commented on the invoice that the tenants was at fault for incorrectly disposal of food down the drain. Instead the tenants will have to pay the invoice.Another example was when a tenant moved out and the wall paint of many of the bedrooms looked worn out. I immediately wanted BSH to deduct the tenants deposit to correct this. BSH team then asked me when the interior was last painted (which was close to 15 years ago) and coached me through that for this instance the tenants were not at fault for normal wear and tear.I saw some of the negative reviews, and I have a feeling these reviewer may not understand how fair BSH is. They are not here to side with either the landlord or the tenants, as both sides are paying service charges to BSH. They are hear to make sure things are accurate and fair to both parties. Also they are there at least for me to remove my headaches with managing properties, in which I would say they've done a fantastic job these 10+ years.Finally, I also love their automated software tool that bridge me with BSH team and the tenants. Notifications are quickly routed to the right party, payments from tenants or from me are easily handled, and making any requests (or reviewing them) can be done from a website instead of having to deal with calling someone. Takes out a lot of pain from the experiences.
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November 2018 by Douglas Pearson
I have been working with Blue Sapphire Homes now for over 3 years. The team is amazing. Drew is the guy we work with personally. He's the one that got all of our papers done. Anything that goes wrong at the house, Drew and Dana have been there every time. I would recommend them to anyone and everyone!
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November 2018 by Jackie P.
It's not their office but their mailbox. Don't be tricked.
