App is useless. Website is not user friendly. Customer service is a joke. Very hard to set up bi-weekly payments and very hard to change bank account details. I wish I had a choice in mortgage service companies.
August 2023
Can’t hold of anybody there. Spend 1/2 hour twice and no luck. I don’t know how they are in business.
April 2023
My Mortgage got sold to PHH. They are constantly sending Mail saying my mortgage is increasing by X amount. If you research PHH they have a class action lawsuit against them for illegal fees/increases. Avoid this lender.
