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November 2023 by 4eightyvolt
I've never had an issue dropping off my returns here. I only use UPS for returns which are usually covered (free). The only negative I can think of is sometimes you have to wait in line when they're busy. On rare occasion it can be a long wait but it's not common. I believe if your package already has a shipping label, you can just drop it off without waiting. I on the other hand will wait in line just to get a receipt in case I need it for proof of return shipment.Im about to go to that store right now and I know what's going to happen. It's going to be my first terrible experience right after I post a good review.
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November 2023 by Truth
Pretty bad experience here. They would not print out a label for me because the declared value of my package was too high so they tried to send me to another location. They stated it would be a liability for them which is crazy.
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August 2023 by Ellen Peters
They worked with me to get a good passport photo. I appreciate there flexibility and willingness to work with me.
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August 2023 by Aracely Rivas
Rude customer service by a Female employee, did not get name, reason I always go to Whittier location.
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August 2023 by Ellen P.
They worked with me to get a good passport photo. I appreciate their flexibility and willingness to work with me.
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August 2023 by John E.
The owner is very rude. Will not be dropping anything off at this location or buying any supplies from this location.
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August 2023 by Sylvia Q.
Try to get my package twice l. It shows me that it's there! However they keep telling me it's not. Please communicate with one another and figure it out people!!!!! It's not convenient for anyone to be going outta of there way. Specially 3x times. One more thing. I think it's so funny how ups makes it so hard for you to pickup your package. When the drivers literary throw your package around. The irony. FedEx it is!!!!!!
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July 2023 by Sergio G.
Have been using this location for about 6 months now and the staff is fast friendly Brian and Valerie in particular give great customer service
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July 2023 by Pee G.
Walked in here thinking it was going to be a mess to ship out my package, since Amazon gave me trouble. Luckily Brandon was very professional and courteous. He helped me out with a smile and even went the extra mile during our encounter. The ambiance was comfortable and no noise. Greeted and welcomed me in. We need more service like this. Lots of parking. It's a plaza. It's right next to the frozen yogurt spot also near blaze pizza facing imperial hwy, not la mirada.
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July 2023 by Brooke Russell
Omg!!!! I left here in tears and so upset and angry. I asked for a pen they didn’t hand it to me so I started using one from the counter the young guy at the counter said those aren’t for use and he literally took it out of my hand. I have never felt so violated in my life he had no right to even get so close. Then I was trying to do what I needed to do and he kept trying to force me to do it his way. The girl he was flirting with was giving me dirty looks and trying to make poor excuses of why he’d grab something out of my hand. He didn’t even say may I have it back he forcefully took it out of my hand. I’d sue if I had the time. I feel so violated. Then to mail 2 keys in 2 days is $80 something dollars he’ll no!!!!! Highway robbery seriously. I really hope this guy gets fired I’m very upset and hurt and I still can’t believe he came into my personal space so rude so non professional. I’d give negative 5 stars if I could!
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July 2023 by Brooke R.
Omg!!!! I left here in tears and so upset and angry. I asked for a pen they didn't hand it to me so I started using one from the counter the young guy at the counter said those aren't for use and he literally took it out of my hand. I have never felt so violated in my life he had no right to even get so close. Then I was trying to do what I needed to do and he kept trying to force me to do it his way. The girl he was flirting with was giving me dirty looks and trying to make poor excuses of why he'd grab something out of my hand. He didn't even say may I have it back he forcefully took it out of my hand. I'd sue if I had the time. I feel so violated. Then to mail 2 keys in 2 days is $80 something dollars he'll no!!!!! Highway robbery seriously. I really hope this guy gets fired I'm very upset and hurt and I still can't believe he came into my personal space so rude so non professional. I'd give negative 5 stars if I could!
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July 2023 by James Choi
I arrived at 08:55 on Monday morning.And there were 2 people in front of me, and it was my turn at 09:15. Waited 20 minutes.There were four people behind me, two of whom turned around and went back.The problem with this place is that there is only one clerk every time I come, so I have to waste time waiting every time.The store owner should improve the problem of this place, but even if it is not improved, there are many customers, so if it is not improved, the customers should not go here.
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July 2023 by Lisa Angulo
I come here quite often. All the employees are, very nice and helpful.
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May 2023 by P C
I have a P.O. box location here. The staff are helpful, but I wish that they keep the lights on after-hours.
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May 2023 by D F
I have a P.O. box location here. The staff are helpful, but I wish that they keep the lights on after-hours.
