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November 2023 by Darla Renfro
Friendly staff. Prompt grooming time even if you’re a walk in. Always happy with the results.
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November 2023 by Suzie Marroquin
Rook my dogs and they gave me my dogs looking the same way they went in I paid 280 for nothing. I used to like it here but they are charging to much to return my dog looking the same way
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October 2023 by Isabelle Johnson
Took my dog here and they called saying they had issues with her eye. When I went to pick her up her eye was popped out and had to take her to the vet to get it back in. She is now going blind in one eye because of this, I don’t recommend taking your shi tzus or small dog to this place. This is how her eye looks now after it was pushed back in by the vet. If you need a good place go to My dog spot is the place. my two dogs love it there and the lady has always been so sweet, patient, and gentle with my other dog who gets anxious at the groomers.
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September 2023 by Green Eggs
I have been going to Puppy House Grooming for over two years. My German Shepherds get so excited when we drive into the parking lot of this shop and definitely are excited to exit the car plus voice their happiness to getting groomed here. I've always encountereda friendly staff, the fact that my dogs love coming here and have always gotten a professional groom definitely gets my business. I've recommended friends to this shop and they have all experienced the same satisfaction.
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August 2023 by Lucy K.
I rarely leave reviews but I had to after the great job they did with my dog Chewie. Especially Devin, who specializes in Asian style cuts. Chewie is a pretty aggressive dog when it comes to grooming (he even bites me), so I know he isn't easy. Devin gave Chewie the best cut (exactly what I wanted). The grooming was so detailed, I could tell he took a lot of time with him to make it look perfect! Definitely only bringing my dog here from now on.
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August 2023 by Do Won C.
Yoda is a new dog! Devin at Puppy House is a miracle worker and transformed my dog into a new pup! He did a great job with the grooming. Everyone here is friendly and I will definitely be going back!
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August 2023 by Vanessa Jarvis
$80 on nothing. Wet my dog, dried him, trimmed the paw hair and said they flea dipped when it wasn't in the initial total.My pup didn't even smell clean. When the NEW price was brought up, they made sure to distract me so I couldn't question it once my wife was concerned. Smooth move, I'll give them that, but that's it.Horrible spot.Stay AWAY!!
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July 2023 by Cindy N.
This grooming shop is amazing, I've been coming here ever since they opened and have always gotten great service. They always groom my doggie so cute!!
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July 2023 by Angelica R.
DONT COME HERE!!!! If I could give 0 stars, I would! first, look at the cut. It's SO UNEVEN especially the ears... left side is way shorter than the right. This is NOT acceptable. How are you going to cut one ear short and leave the other ear long. second, they cut my poor dog twice in the chest area!!! (See pics) if you don't want your dog to get hurt and get a cut, please go somewhere else! It's not worth taking the risk at this place. The worst part is they didn't even offer anything for their mistake and for hurting my poor dog. Worst cut and customer service!!!
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July 2023 by Nick M.
Terrible. Uneven and even cut and wounded our dog! Took two of our dogs in for a cut but when we picked them up we were surprised. Cut the ears a lot shorter than we told them, hair was uneven, and even cut our dog in the chest area!! Unacceptable. Our dogs have never been hurt before and they did not offer anything to help the situation.
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July 2023 by Crystal A.
If I were you I would stay away from puppy house & Grooming I took my service dog there and they cut 2 chunks of his ear off then lied and covered ot up.. I didn't see it til he got sick 2 days later and I had to rush him to the ER. I then contacted the owner and she continued to lie and blame the dog for being matted under the too layer of hair she took NO RESPONSIBILITY AT ALL!!! MY DOG IS STILL TRAMATIZED.BEWARE RUN....
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July 2023 by Nati L.
Doja's 1st time went so easy & beautiful she looks wayyyy better , they handled her so well!!
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July 2023 by Elba B.
I'm so sad, I hate to have to give a poor review. I took my dog once before this time. The experience was great that's why we came back. This time my dog's haircut was awful. I did asked for his body hair to be trimmed a bit shorter because of the weather, but his face was supposed to be bear style. Sadly, the hair was trimmed very short all throughout. My dog is so cute yet he looks so ugly they justify the poor hair by claiming my dog being a difficult dog, and they had a audacity to charge me $20 extra. Funny because the first time, I took him they told me the opposite. We think, the only reason they claim dogs being difficult or aggressive is to have an excuse to charge a $20 fee extra. Bad business strategy! Not going back
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June 2023 by Crystal Budne Alcarez
I would never return to this place I took my service dog to be groomed and he was severely hurt there his ear had a chunk cut off and no one told me they covered it up i had to take him to ER 2 days later when he got sick if you care about your animal stay away from this shop I went to talk to the owner and she's protecting the groomers identity. My service dog is traumatized the pics are bad and now that it's healing its worse then we thought everyone should be arrested but it's a civil matter but I am and will be filing wish I knew how to post the pictures
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June 2023 by Hesam Shamshiri
Brought my dog in to get his nails clipped, they were able to get that done right away, reasonable charge. The store is nice and clean, with very friendly service.
