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January 2024 by Steffanie L
Why indicate that you're open 24 hours if you're not???
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December 2023 by Carol Escobar
I have a good experience with the nice staff, they have variety of products while is the flu season so many people are coming to pickup. If you need something faster and you know the product order to pickup.
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November 2023 by Sandee Bee
Whoever does the purchasing for this store needs to pay attention to popular products. 7/10 times they are out of stock of the items I am shopping for. I only returned because I am a Carepass holder and I like to use my rewards.Same problem at the pharmacy! They are often out of stock of important medications my family attempts to fill.
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November 2023 by carol white
Zero, yes, zero stars. If there were a way to mark negative stars I’d have done so and here is why:I was just YELLED AT by a CVS associate for not understanding the self check out register. Seriously, is this the company’s philosophy to berate customers who are actually performing an employee’s job?This female associate was disrespectful, rude, spoke in a demeaning loud tone of voice and I am miffed she is employed. After speaking to a neighbor about this incident, the neighbor described the female associate to me. How is this woman still employed? If you are having a ‘bad’ day➡️stay home and allow cheerful associates the opportunity to aide customers.Disgusted.NOTE: In order to upload my comment I was forced to give the store 1 star. Pathetic.
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November 2023 by John Kim
I came in this store around 11pm to buy something. When I was at the check out , the cashier did not even ask me for my cvs card. He just skipped the discounts I was supposed to get. After he messed up my discounts, he did not even try to fix it. He just said he could not fix it because the sale was final and went away, giving me a look that he did not want to deal with it. I stood there for few seconds thinking what kind of terrible customer service is this? Then, I asked other staff for a help, she could not help me either because there is no manager at the store. They should not run the store if there wont be any one available to help customers when there is an issue…
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November 2023 by marcus mendoza
They need to update their hours. They are NOT open 24 hours.
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September 2023 by Tee Cee
Workers at night are useless they watch you but don’t help. Dont even know why they have employees you are forced to use self check out
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February 2023 by Mike Hartley
I hate pharmacies. Hate 'em. I hate the stigma my medication has and I hate needing it, but......that being said (btw I can be a tough/stubborn/annoying customer) when I go to this particular CVS I know Ms. Patel will recognize me and do everything in her power to make my experience manageable so to speak.She has the ability to make one of the largest pharmacy chains in the country feel like a mom and pop joint where you're a local and you've gone for years, and that's no small feat. I know they're job is hard and fast and sometimes crazy but Dr. Patel remembers we're there because we're suffering and need help. I hope she stays with us forever in La Mirada.
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November 2022 by Susan Creanza
CVS is a great place to shop. They have a good selection. They give out coupons, which is a big help in this inflation time.
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October 2022 by The Wildman B.
Everyone is always pretty helpful/friendly at this location, but this 5 star shout-out is for Ashley at the register. The other day she was extremely patient and helpful, helping sign me up for a CVS discount card and reading stuff for me since I am the love-child of Helen Keller and Mr. Magoo....Ashley, if you read this, THANK YOU, and I'll schlep in there again soon!:)
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October 2022 by Jen Y
Just came in the store to purchase a home covid testing kit. A staff member was so rude! She scanned me from top to bottom I don’t know why and said they’ve been out of the home kit for a long time. How would I’ve known? I was there to get help and get test kit. If you work there, please get some training on customer service. She was a short haired lady. I feel extremely offended and powerless to have received this kind of treatment. I’ve never been so disgusted coming out of a pharmacy.
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August 2022 by Katy Flores
Store is very clean but the check out staff does need to improve their customer service.
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August 2022 by Jenny P.
0 stars... I got a vet prescription for my dog on Wednesday, and it's cough medication for my dog, so it'll help him not cough and sleep through the night. He has a heart condition, and his heart meds are not working well enough... So it'll make him cough hard continuously. This is our first prescription for him, and I ordered it here... On Wednesday, they said they were all out of this medication, so they will have to put an order in for it, and it'll be ready Friday. I called to confirm, and they said it would be prepared for pick Friday at 6:30 pm. I'm here trying to pick it up, but they said, "sorry, we're all out of this medication" to me, this didn't make sense.We called and confirmed today (Friday) and were told it'll be ready at 6:30... The pharmacy just said, "sorry, we are out again." WTF... I've been hoping to get this medication, so my dog can have a good night's rest and time to heal!!! I asked if they could find another CVS to see if they have it , BUT I would have to get another prescription from the VET!! It's Friday, they're now close, and THEY DONT OPEN ON THE WEEKENDS... So now they said it'll be ready for you on Monday... So my puppy has to suffer because they can't get their inventory on check!!! And I'm in the store crying to see if i can get just enough for the weekend so my fur baby and have some rest. I didn't need all 80 pills at this moment... but i understood why they couldn't do that. I just want to help my dog but due to this annoying inconvenience they are responsible for this. Don't say you have the cure ready and later tell us you just ran out. Try again in two days you might get it.
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July 2022 by Perry Miyake
All you one stars complaining about 24 hours! Do you realize the crime that has been happening in the area recently??? They have been a full-service pharmacy and I’ve been here 25 years! Times have changed! I’m very busy but I make time to get my scripts earlier once or twice a month! If You’re not happy with the service in La Mirada go to Norwalk, Santa Fe Springs or south Whittier!
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July 2022 by Jesus G.
Really enjoy coming to this place for my prescriptions the staff and pharmacist are very friendly and always willing to help special "Lorraine" she took the time to explain to me my options and was very helpful explaining to my directions on how to take medicine properly thanks to her my day was much brighter recommended it to every one around La Mirada area