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March 2024 by Ben Bradley
Based on my inability to get through to a person via your automated telephone system I give you one star because it is near impossible - actually I've never gotten through successfully ever since your system has changed and it is highly frustrating. If I want to speak to a person I want to speak to a person not a machine, period.
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February 2024 by Cathleen Schangali
I had a brochure printed for my business and went to pick it up and was so shocked by the bad quality. It looked like something I could have done myself. If I had been overseeing this job I definitely would have alerted the customer beforehand and worked out some way of making it right. Instead, I was told what I SHOULD have done. Really?!?! There has to be some better way of making things easier for the customer so they aren’t stuck with a print job that looks horrible.
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January 2024 by Dawod Arari
Great service by Mauricio and Josh
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January 2024 by Angel To'omata
Horrible customer service. John in particular. When you work in customer service you’re prone to understand as you can relate however customer service is customer service and unfortunately some should get new jobs.
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December 2023 by Albertino Tran
I was disappointed about this location. Their website and door sign showed closing time at 8 pm on Tuesday 12/26. I arrived at 7:30pm and the store already shut down. It’s very disrespectful to any customers to have a sign saying close time at 8pm and the door closed at 7:30pm. Very disappointed
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December 2023 by Moe A.
Bad customer service. Fedex gets worse day by day. Because they hire bad people only
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December 2023 by Jamilia Popov
I love my local business office! They are always so helpful and friendly. They make printing home projects easy. Sometimes they get busy so that increases wait times but nothing a little patience can’t solve :) Keep up the great work guys!
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October 2023 by Kelly Twichel
The staff here are SO incredibly helpful and reliable. I appreciate working with this location.
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October 2023 by Lexi Fox
Jaylen was very professional and helpful. Noticed the other staff also eager to help :-)
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July 2023 by Golnaz H
I went to get my book spiral bound. John helped me to take my order and he told me that it’ll be ready by the end of the day. When I told him I have an exam and need it sooner he talked to his coworker and they expedited the process and it was ready in one hour. Very satisfied with their service and John’s level of customer service and understanding. Good job FedEx for hiring staff like John.
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June 2023 by V M.
Both John's (John M & John B) that work here have been amazing since I walked into FedEx! Exceptional patience with me and my new business. Navigating me in the brochures, pricing and paper quality was a breeze, and since becoming a business owner jumping through hoops and red tape they took care of me. They even gave me better pricing making some small modifications. Thank you team! I can't wait to receive my new brochures.
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June 2023 by Golnaz Hosseinian
I went to get my book spiral bound. John helped me to take my order and he told me that it’ll be ready by the end of the day. When I told him I have an exam and need it sooner he talked to his coworker and they expedited the process and it was ready in one hour. Very satisfied with their service and John’s level of customer service and understanding. Good job FedEx for hiring staff like John.
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June 2023 by Shirley S.
Emailed an easy print request for some simple business card sized coupons. Representative called to confirm order and offer me special pricing on a discount they were running. Couple hours later I picked up the order with no wait! Deducted 1 star for the person who rang me up (different from the person who called me earlier). Cashier was not friendly and I kind of got the feeling I was either bothering him or he didn't want to be at work.
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June 2023 by Nicole R.
Most ridiculous wait times to pick up my order. There was 6 people in line waiting and it was 15 minutes before someone came to help.
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June 2023 by Melinda L
John the manager delivered great service with a smile. Thank you!