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May 2023 by Jeremy Martin
Worst customer service and will not help you when you close an account out to get your money refunded to you. Refused to send it in a paper check form either. Guess they just going to steal my money from me since they won't return it back to me.
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April 2023 by Tom Hodges
I've been a loyal client of Wells Fargo for over 40 + years. I never expected them to rip me off, but they did. They offered me a 0% interest card good for 18 mos, which I used in good faith to transfer my higher rate credit cards to. When I got the billing, it showed 24.49%, NOT the 0% they advertised. When I contacted their "customer service", I escalated this to their executive office in the naive belief that they would correct this obvious mistake. Instead, the case worker assigned to me, Cindy F, as well as her manager, Manuel Q, did nothing to fix my problem and lacked basic empathy, communication and problem solving skills. After over 2 weeks, it is STILL unresolved and Cindy F had the audacity to request more time (1 month and a half more) to "research" whether they are going to do the right thing! This bank is crooked and doesn't care at all about their clients! Buyer beware!!
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April 2023 by Tom H
I've been a loyal client of Wells Fargo for over 40 + years. I never expected them to rip me off, but they did. They offered me a 0% interest card good for 18 mos, which I used in good faith to transfer my higher rate credit cards to. When I got the billing, it showed 24.49%, NOT the 0% they advertised. When I contacted their "customer service", I escalated this to their executive office in the naive belief that they would correct this obvious mistake. Instead, the case worker assigned to me, Cindy F, as well as her manager, Manuel Q, did nothing to fix my problem and lacked basic empathy, communication and problem solving skills. After over 2 weeks, it is STILL unresolved and Cindy F had the audacity to request more time (1 month and a half more) to "research" whether they are going to do the right thing! This bank is crooked and doesn't care at all about their clients! Buyer beware!!
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May 2022 by Rose Merree
Wells Fargo chooses to enrich itself through dishonest means. It will keep loan payoffs & auction off homes anyway. If it can't make you continue paying, it will change the loan numbers the sell the loan to another company. Keeping you in debt. Your home being paid off won't stop Wells Fargo from taking it.
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October 2021 by Richard Pepe
This bank is the worst. Even Bank of AmericaIs better. Bad customer support.
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March 2021 by Cheri Shone
This bank is a joke no phone number for corporate office bad customer service
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September 2020 by Robert Flottemesch
I absolutely hate dealing with this bank. The absolute worst phone automated system ever. And the employees are just unprofessional, if you do get in contact with anyone on the phone good luck getting anything productive out of them. Go ahead Wells Fargo use covid-19 to excuse your garbage customer service and bank as a whole.