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February 2024 by Freddy C.
Worse service ever. Do not recommend going to this Walgreens. Go to the Walgreens in Woodbury or CVS across the street instead. The staff here is ignorant, they don't care if you made appointment ahead of time. They work at their own pace as if they are in public government sector. They are not respectful of basic service etiquettes.
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February 2024 by Brian desu
Double check your prescription. The male pharmacist will get it wrong. Trust Phoebe, Thai and no one else at the pharmacy.
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January 2024 by Matt Collins
Visited this place this afternoon and had an awful customer experience with one of the cashiers!!!!
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January 2024 by Lucy L.
Nice young lady with glasses is so helpful and kind. Stopped coming here due to a rude female employee. Been months since ive last stepped in this store. Her and the cashier were so kind and helped me price check Christmas items. Im glad i'll be coming back again to this walgreens!
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October 2023 by Eve L.
DONOT go to this pharmacy. I never had any problems with flu vaccination. So regretting to visit this pharmacy. The pharmacist gave me vaccine by injured my arm. She made me bleeding, bruise, and leave a scar on my arm. I want to file a complaint to the store manager, however, the manager just send the shift lead who has no authority to do anything.
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October 2023 by Nijole T.
Friendly service and not very busy. They were well stocked, good selection. We have used their Photos service many times in the pictures. I've always turned out nicely and are well priced. Plenty of easy parking and great hours. Good for your pharmacy and make up needs as well as snacks.
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September 2023 by Juli M.
I would not recommend the pharmacy. They take at least over an hour to fill any prescription. The last time it took all day to fill a children's antibiotic. It is difficult to reach anyone by phone.
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August 2023 by Margaret H.
Walgreens on the corner of Alton & Jeffrey in Irvine CA must be very short-staffed. They called me this week to ask if I was going to pick up a certain prescription. I requested delivery. The lady agreed & asked about 2 more of my prescriptions. I told her to mail them too. I got the 1st prescription yesterday-by itself. Today I got message that the other 2 scrips were "picked up" yesterday. I didn't go to Walgreens yesterday...so I called today & a lady checked- my scrips are ready to be picked up by Fed Ex. But I explained message said scrips were picked up yesterday & she's saying those 2 scrips are at pharmacy waiting to be picked up for delivery...so confusing. I prefer delivery as counter for pharmacy only has 1 person helping customers. Standing in line is the worst thing to do when you are ill. Thinking of changing to a different drugstore.
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August 2023 by Jami A.
I come here every so often for the printing services. I get Christmas cards printed here and just recently used them to print 20x30 posters for my mom's memorial service. Everything I've had printed has turned out great. They are good quality and they often have 50% off deals so they have the best prices. When I bring my 2 year old we hang out in the seasonal toy aisle and he gets lots of entertainment. They have some uniqe and reasonably priced things here that you dont really find anywhere else. I usually cave in and buy my son a toy or 2. I always get good customer service and am very happy with our purchases.
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August 2023 by Manty S.
I was there for my rotation. The pharmacist and the technicians are nice but the store manager, didn't even say hi to me and she ignored my presence there and saw me as only free labor. She even didn't get to know me and in the last day when I was explaining to the new pharmacist what I was doing there after he asked me she just walked to the window and told him " she is not licensed, she is a FILLER". I was so upset after helping them so much instead of thank you on the last day she called me a filler. I'm happy that I'm not going to work there. I prefer to work somewhere that I'm being respected. I hope you find someone because with your attitude everyone is going to runaway from your store.
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August 2023 by Mike C
understand, I have a low bar set for Walgreens based on the Walgreens in a different state where I am moving from.This Irvine Walgreens: a) the pharmacy actually answers the phone when you call b) the pharmacy employees don't have an attitude and are actually helpful - so good in my book since I use Walgreens mainly for the pharmacy.The quick stop shop side of this walgreens - they don't keep up with out of stock items. Prices are ok. The cashiers are not happy to be there.I'll continue to come here since it is convenient location and the pharmacy isn't horrible.
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July 2023 by Nayzeth C.
I was waiting in line to pay when this lady (the Manager of this store named Diane) was yelling at this poor employee named Jason (saw it on his tag) She was yelling at him like if he was her child. She was so disrespectful to him and the worst thing, yelling in front of customers. I don't appreciate employees being treated like that. If she does that in front of people I wonder how she treats everyone when nobody is watching? She was so condescending to this poor guy doing a great job. It appeared as she just wanted to humiliate him. I don't know what the deal is with this lady but us customers should speak out for the people that can't or that are being oppressed by people like her. Corporate should really dismiss this lady from her position and make this young guy the actual Manager!!! He has great customer service skills and great attitude even when he was yelled at.
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June 2023 by Antonio Neves
Good pharmacy. Interior looks a bit old. Specially the floor. Prices just ok.
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April 2023 by Jessica L.
Pharmacy is extremely slow . It seems like nobody knows what's going on. I was told 3 different times my medication I was waiting on for 5 days was ready . All 3 times of going to the pharmacy I was told it's not ready , nothing was called in , there is an insurance Issue . Etc . Finally after being told the last and final time my medication was ready I get up to the counter and I'm told I can't pick up my prescription because I don't live in Irvine . Which I do . I just moved out here . My drivers license has a different address. Just very annoying I've wasted so much time in a week over something that should be simple and convenient
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December 2022 by William C.
Paid online for Christmas cards and everything was looking good! But when we went to pick it up over a day after it was ready, we were told:1. Their machine was broken so they couldn't make any of the cards2. We have to re-make the order online at the Huntington Beach location3. Have to drive all the way to Huntington Beach in order to get our cardsI am aware this may not technically be the fault of this Walgreens location - but we didn't receive a phone call when they found out the machine was broken. It may have been broken by the time we made the order even.They accepted our payment online of course, and gave us no information about a refund...so I'm currently out 50$ (confirmed processed by my bank) and have to re-pay 50$ to remake the order and drive way out of my way to get it? What if the machine there is broken too?Lack of customer communication and care. Out 50$ with no cards and no help from the workers on how to get reimbursed. We won't be using Walgreens anymore for cards that's for sure!
