There was a line to get to the register, but it went by quickly. I was only there to buy shoe laces, but they still treated me as a valued customer. This store is located in a busy part of the Irvine Spectrum, so expect crowds on a weekend day. Shoes, clothes, etc. are all available here. It's just like any other Vans location.
April 2023
Came in the store around 2pm on a Monday. One clerk helping a customer and another folding clothes. 3 people waiting for service. Clerks were too busy doing their things giving no attention to the customers. Is this what service has gotten down to?
January 2023
I had a great experience at this Vans store. The staff were extremely helpful and answered every question I had. The store was also very clean and well-organized. I was able to find what I was looking for and the staff provided great customer service. I would highly recommend this store to anyone looking for Vans shoes... read full comment
