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February 2024 by The H Crib
Avoid this place at all cost!! They say one word and when it's time to pay for their service, they say something else. Plain blatant lies: 1. Price dishonesty. 2. They claimed they provided service during the rain, while It wasn’t raining when I got there until I left. 3. I loaded my own spare back in the trunk with ZERO help from them. 4. Totally racist for assuming I’m middle-eastern. 5. Simply they don’t honor their word with shady practices. 6. Check other reviews with more or less the same complaints. You are better off taking your business else where.
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February 2024 by paraconsistent jojo
I was in a pinch with a flat tire, and they were so helpful when I was so stressed. I really appreciate the kind, prompt, and helpful service!
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January 2024 by Morsal Asefi
I recently visited Star Auto for a tire change and an oil change, and I can't express how impressed I am with the exceptional service I received from Joey, Sam, and the entire team. I appreciate the transparency and honesty displayed by the team, providing a level of trust that is often hard to find in auto service centers.Leaving with fresh tires and an oil change, I'm confident my vehicle received top-notch care. If you seek reliable and customer-friendly auto service, Star Auto is the place to go. Thank you, Joey, Sam, and the team, for a positive experience! Highly recommended!
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January 2024 by Jason Tkaczuk
Only mechanic in Orange County that I trust. Fair prices, honest work
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December 2023 by Katrina C.
Sam was very kind and helpful over the phone. I took my daughters car to them and the gentleman, Wahid that fixed her wiper was so kind. It took him about 20 minutes to figure out the issue and he was kind enough not to charge us. 3 Other places I called were going to charge almost $100 just to see if it was something they could even fix. I would definitely recommend coming here and will bring my car here as well as my kids cars for any future repairs!
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December 2023 by Louis L.
Gave me the wrong battery. It's been a year since they replaced it and now I need to replace it again.
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December 2023 by Karen Tam Chang
I am sooooo thankful I found this place!I had an issue with the front left signal light not working. After taking it to the dealer, I was charged a diagnostic fee and given a ridiculously expensive quote to replace the light socket of the signal.I called this place and the person told me to come in for a free diagnostic. So I brought it in, and he called over a mechanic to take a look at it and see if he could fix it on the spot. I didn't even have an appointment, but he paused what he was working on to work on my car. After about an hour, the mechanic was able to fix the left signal! No replacement socket needed! And it cost me HALF the dealer's diagnostic fee for the repair (<20% dealer's estimate)!I am very thankful for their excellent customer service, honesty, and quality of work.
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November 2023 by Shanda R.
Star Auto Service did an amazing job on my daughter's car. They got everything done and did it well. Sam the owner and everybody I talked to, was very helpful and communication was amazing. I would use them again and trust them with my cars again.
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November 2023 by T Y.
First thing you look for in n auto mechanic is honesty and value. These guys deliver on both. They did a good job at a fair price and very friendly too. Would use again.
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November 2023 by Funmi
Without sharing too much details, I have been struggling financially. And during my visit to get my oil change, Joey told me brakes needed to be fixed asap. I genuinely didn’t have anything and this very day I was off the edge with anxiety and worry trying to figure out my life. Anyways, he didn’t even know the details of my situation when he offered to help me fix my brakes for free which he did. He probably will never understand the gravity of his help and the change he made in my life with that. But I pray to God almighty that him and his entire family receive blessings everywhere they go. I pray you never lack, and in times of need, just like you were an Angel to me, you will receive help from angels as well. I appreciate you. God bless you!Service: Electrical repair
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November 2023 by Jena Ruhl
I love this place. They helped me get my car ready for a cross-country trip a few years back, and they're currently helping me get the same car fixed up again after it sat unoperated for about a year. The people here are so kind, honest, and reliable; they've helped make car maintenance much less of a scary thing for me!
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October 2023 by Crissy H.
Had to replace an alternator recently to pass smog. I called and Sam was able to see me immediately. Repair was fast and well-priced and car's been running great! Sam's also very good at explaining what your car needs even if you're not really a "car person". He answered all my questions very patiently. I've got an old car-needs a lot of hinkering and tinkering. This place is now my regular mechanic!
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September 2023 by Daniel Belzman
Please be aware of this location. On more than one occasion I, and my friends in the area have been overcharged intentionally. This is an addition to an incredibly rude staff and careless auto repair.Service: Brakes
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August 2023 by Kevin T.
Went in for a routine oil change, tire rotation/rebalancing, and replaced my air filters altogether, and it was quick! I went in on a weekday morning and was able to get it all done within 45 minutes. There's a market/plaza across the street where you can kill some time while you wait or you can drop off your car and come back later. Was helped out by Joey who was very welcoming and easy to talk to. I did see that there were a multiple cars around when I went so I thought it would take a lot longer than it did. Only gripe about this place is that it is located in the same lot as a car wash place, so it's convenient if you're looking to get a hand car wash, but not if you're just going for the mechanic.
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July 2023 by Sandra Lopez
Great mechanics where also willing to work with me. I would definitely recommend them