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November 2023 by Dane S.
Came in frantic this morning; my tire valve cap fell into my wheel after I filled it with air at a local gas station.The guy at the front desk was relaxed on the phone, told me he could supply me with a valve cap lickety-split when I came in. It was early, so not many places were open; I was grateful they could help me on such short notice.Once I got there, I was helped within 5 minutes. I asked how much it cost, and he said "don't worry about it, we've got caps laying around." I would go back again. The ease of service really went a long way towards easing my anxiety and getting my morning back on track.
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November 2023 by Gary Martin
The guys at Nicks OC Auto Service were great- they diagnosed my emission problem and fixed it in a short period of time. The pricing was more than fair for the high quality work they did. Thanks for your super service!
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November 2023 by Suzanne S.
They are extremely professional and I felt that we were treated with respect and honesty. Our repair situation was complicated and they communicated every step of the way. They did all of the little things to make for a happy customer. I would definitely recommend.
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November 2023 by Susan Avery
Coming to a new state and driving a BMW X5 with all kinds of querks, Mason and his team have been so good to me. One less thing I need to worry about. Very willing to figure things out and keep smiling. Definitely recommend.
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October 2023 by John K.
I only had positive things to say about working with Nick. You get a sense of honesty when dealing with Nick's. No flim-flam, smoke and mirrors like you would normally get at Tustin Hyundai. Talk about converting an estimate of $9000 into less than $300!And special thanks to Socal AAA for referring me to Nick's1
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October 2023 by Nick P.
I bought a 2008 Lexus LX 570 with 187k miles on it about a month ago. Had a trip planned to Arizona and 2 days before my trip, I heard a squeal coming from the front portion of my engine. Maybe, I could've figured it out and fixed myself but time was of the essence. I took it in and they diagnosed it as a bad tensioner and belt...just as I had suspected. Quote was reasonable so I had them take care of it since my trip was the very next day. Gave me a clean bill of health for a road trip and now, I have a trusted mechanic about a mile from my house.
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September 2023 by Kelluloid Sinema
Incredible service in all aspects! I left my car there overnight due to my alternator failing unexpectedly on a Friday night. I called them in the morning, and they seemed thrilled to help with my car. They said they would look at it and get back to me after they diagnosed it. They called me back at a very reasonable amount of time and told me the price and also asked me if anything else needed repairs. They ended up replacing the alternator and 3 belts in less than 6 hours on a Saturday! In my experiences, this service is unparalleled! They also worked with me on my payment options! Huge thanks to Mason and his team for helping me get back on the road so quickly! I couldn't have been happier with everything!
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September 2023 by Joe Fetter
Look thru the reviews, this place charges WAY too much. I had my car brought it because they are a AAA shop. They diagnoses the problem for an absurd $160. Then they said on top of my cooling fan, I needed an oil change and re-alignment. They said it was like $1,300 for all of that. That is ridiculous. I told then I didn't need an oil change and my alignment was good enough. They estimated $700 for the fan!! The part itself was less than $200. Hopped on YouTube, and did it myself within a couple of hours. They were going to spend $200, then for for 2 hours and say its worth $700. They probably do a good job, but you can have the same work done for half the price.Edit:Now these guys texted me because of this review. Ending with a bit of a threatening statement. I will be contacting the police department due to them having my personal information. Here is what they wrote: I just read your review of Nicks Auto Service. So, these guys jumped through hoops to diagnose your broken car. Determined the problem and tested your vehicle for other damage. Then took the time to prepare you an additional quote to fix the issue and other problems. Then, you gave them a poor review and bad mouthed them publicly because you didn't like their proposed pricing?How much valuable tech time and shop space do you think it takes to evaluate your vehicle?You should rethink that review.-nicks auto service
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September 2023 by Sidharth Mehta
Went for a wheel alignment, the service took less than an hour. The car is driving a lot straighter now. They offered me a drop off just in case it took longer which I appreciate.
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August 2023 by Devon P.
Best service I've ever experienced. They respond very quickly to all messages. My boss thought they were up selling us and so we decided not to get the battery and windshield wipers replaced at this time. When when I went to pay for the oil change in standard checkup, they already installed the windshield wipers and payment needed
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August 2023 by Evelyn C.
Great people!! Honest about your needs and reasonable cost for repairs!!!!Fast service! Great chairs in NICE waiting room!!!!
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July 2023 by Ryan DeLand
I work on my own car at home but I’ve brought my car here a few times for work I couldn’t do myself and have been more than happy with the experience. Chavez and Brandon are extremely helpful and willing to answer any questions I have about what needs to be done. The repairs are pricey but the employees don’t recommend anything that isn’t needed.
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July 2023 by Charles Shapiro
My first auto shop since I moved to orange county and had a great experience. Got my a/c serviced here and the pricing was very fair. Staff was super friendly and very knowledgeable.
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July 2023 by Kevin Z.
Service: ExcellentRepair: Excellent, found the issue and communicated it clearlySpeed: Fast, repair was done relatively quickly and I was only without a car for a short whileNotes: Called me and reminded me of other services that was required.Price was also very fair.
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June 2023 by Eric Stipes
Top notch auto service and customer service! Mason was able to get my car repaired and back to me the same day... on Memorial Day!My family will be back to Nick's Auto Service for our future automotive needs.Services: General repairs & maintenance
