November 2021 by Morgan S.
I was in a last minute rush for an outfit and Danielle was absolutely amazing in assisting in sizing, color, and style. 10/10 recommend shopping here for great customer service and a warm welcoming environment!
September 2021 by Arianna O.
Vanessa, worked at the location in mission Viejo once, and she was so kind and genuine, that it made my whole shopping experience amazing. She went above and beyond with everything. She deserves a promotion 1 (: My last experience at the MV location was not as great, because of that I now go to the Irvine Spectrum to receive that same excellent customer service and shopping experience. Thanks Vanessa!!
July 2021 by Amanda Enriquez
Bought some cute stuff ,will be back for moreLove it!
July 2021 by Alejandra Meza
I really love this Boutique.?????????????????
July 2021 by Hetal S.
Loulou and Lauren were so helpful. I found an outfit at the Irvine location that I really loved but they didn't have my size. Both of them went above and beyond to contact another store to find my size. When that store didn't pick up, they called the next day and then called me back in such a timely manner. Because of them I found one of my favorite outfits. This stores location always has really great sales and quality clothes. Highly recommend! Thank you so much Lauren and Loulou for your help!
June 2021 by Dee L.
Reviews should not only be when you've had a bad experience but also when you've had a great one! In this case my great experience at Francesca's was brought to me by the lovely young lady working the store all by herself, and if I might add a very busy store that particular day, Regina... these five stars are for you!! From the moment my daughter and I walked inside, Regina greeted us with not only a lovely smile (I can tell it was lovely even under her mask) but with a very welcoming personality. She helped us with getting us into a dressing room and made us feel important even as she was dealing with other customers all by herself. I can hear her from inside the dressing room greeting and helping everyone out as if they were the only ones in the store. In the sad times we're living in, where people don't smile or fake smile at you because they have to cus it's their job, I gotta say that finding someone so genuine like Regina was a fresh of breath air! Thank you Regina for making my daughter and I feel very special that afternoon at Francescas.
June 2021 by Illuminate_our _hearts
Not nearly as impressive as other locations ?
March 2021 by Jenn C.
This store is so cute and the deals are great. We bought my daughter a couple great dresses and extras but what really made this cute store the very best for us was the amazing help we got from Danielle. She is so completely sweet and her help and sense of style and ideas were so welcome to us...and just her genuine friendliness and helpfulness were above and beyond. Great store and a great experience! Thanks again, Danielle!!!!
February 2021 by Kiora D.
I have a newfound love for this store! They have such cute clothes and amazing staff. Vanessa was so helpful and nice. Will definitely be coming back in the future!
January 2021 by Kelly Green
I bought my wedding dress from francesca's Bridals and could not have been happier! I was looking for an Atelier Aimee dress and they are one of the few shops in the LA area that carry them.
September 2020 by Yessi Villa
I love it
September 2020 by Emily G.
I came in looking for a full outfit head to toe and didn't know where to start!! I was so kindly greeted by the loveliest girl, I think her name was Brianna. She helped me the entire way through. She helped me find multiple options and jewelry and really made me feel so comfortable and confident! This was probably the most incredible shopping experience I have ever had. Consider me a now very loyal customer to Francescas in Irvine!
August 2020 by Amanda B.
Danielle was SO helpful! She is seriously God's gift to retail! I was looking for a dress for my family Christmas pictures at the beach and she helped me style the perfect outfit! She offered to get me multiple different styles and sizes to try on! I was so thankful for her help. She provided such great customer service and that is hard to find these days! Thanks Danielle :)
August 2020 by Vivienne
Ridiculously great customer service. The employee asked what I was shopping for and I said I just need new clothes and I expected them to just say ok let me know if you need any help but they immediately started helping me pick things out and was literally so helpful. 11/10
July 2020 by Gina H.
Danielle thank you! Amazing service, so helpful as we looked at dresses for my daughter, Danielle's suggestions were great and accessories too! This is now my favorite store! We will be back soon!