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March 2024 by Tanja Tittelbach
Purchased a small for $50.00 and received what seems to be a petite. The fruit was poor quality as well . I called the store and sent two emails so far with photos and have not received any responses. I was completely embarrassed by this product when it was delivered to a fellow employee for their Birthday . I will no longer be purchasing any edible arrangements .
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March 2024 by Brittany Gardner
OH HELL NO! never again! ordered at 8:30 am for a 1 hour delivery was never delivery but they sure took my money!
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February 2024 by Yuting Wang
I ordered a dozen of chocolate covered strawberries on Valentine's day. However, I received half apples and half strawberries. I submitted two tickets regarding this issue and received no replies after two weeks. disappointment :(
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February 2024 by cochsasuke1543
Placed an order for valentines day sadly the driver mistakenly gave my significant other something completely different. I contacted the store, and they assured me a refund for what had happened. A few days later, the store manager or owner had personally contacted me, arranged another arrangement for her, and gave me a refund. We all make mistakes, just glad that the customer service was there to help out. We will continue to arrange with them for future projects.
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February 2024 by Cesar Cedillo
STAY AWAY FROM THIS PLACE THEY CANT GET AN ORDER CORRECT. THEY TOTALLY SCREWED UP THE VALENTINES ODER I PLACED ONLY HALF OF THE ITEMS WERE DELIVERED! THANKS EDIBLE ARRANGEMENTS FOR MAKING THIS VALENTINES DAY A MEMORABLE ONE?
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October 2023 by Monique E
I ordered cheesecakes and a berry chocolate bouquet for my husbands birthday. Not only were the cheesecakes delivered melted but the berry bouquet was also warm. To the point the fruit smelled when we took off the wrapping. The strawberries were tiny and rotten. The chocolate was falling off and it was such a sloppy presentation. It looked and tasted like they used old expired fruit for it. Such a disappointment and waste of money. I was so embarrassed as it was for my husband birthday. Had to order nothing Bundt cakes to make up for it.
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July 2023 by Donna S.
I just had the pleasure of calling the Irvine Edible Arrangements and had the best customer experience. Daniel answered the phone and was such a pleasure to work with. He was patient, kind and made some recommendations and the order was placed. He made sure that I didn't have any questions, prior to hanging up. I will definitely be using this location again. Thank you Daniel for the amazing customer service.
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July 2023 by Marco C.
I ordered a platter of chocolate covered strawberries and a bouquet of flowers to get delivered to the mother of my daughter. We've been going through a really hard time and I wanted to send her these things to keep the spark and our relationship alive. The only thing that gets delivered is the strawberries and not the bouquet of flowers that cost almost double the amount of the strawberries. I only found out once she told me only the strawberries were delivered because I told her I hope she loved the flowers. I had to call just for them to tell they didn't have flowers but never once bothered to mention they don't have the bouquet in stock and will ship later. Ruined the whole point of the delivery. Failure to communicate with customers and expect us to understand situations starts to become difficult. Especially when this isn't a cheap delivery service. I will no longer use edible arrangements for any special occasion or reason
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June 2023 by Megan M.
Mike the driver of my delivery of chocolate covered strawberries is the best! Very clear communication of timing and what I needed to know. Thanks Mike!
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June 2023 by Ronald G.
The service was great and Mike delivered on time. Made my girlfriend so happy. Appreciate Irvine!
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May 2023 by AJ
What an amazing group of people they always come through for me with my last-minute request. Thank you for the amazing customer service, and the beautiful arrangements you provide my loved ones highly recommend.
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May 2023 by luis dejesu
I have ordered twice from edible arrangements and have not been disappointed yet the arrangements looks lovely
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May 2023 by Luis D.
I can say again edible arrangements has done good again the chocolate arrangement was awesome thank you again service well done
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May 2023 by Kelly Haynes
Beautifully cut fresh fruit dipped in chocolate and arranged to perfection! This is a fruit platter that makes you feel happy just to look at it. Delivery has always been on time, and the communication from the company is very professional and efficient!
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May 2023 by Eunice Son
I ordered an Edible Arrangement to my sister out of state. Mike was prompt, communicative and courteous throughout the delivery process and made sure that my sister received her birthday gift on time. Thank you for a smooth, reliable delivery!
