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January 2024 by Nabil Abraham
Great job, repaired a small damage on the front right fender, attention to details you could not tell that there was damage, they were also reasonable in their estimate.I highly recommend them to those that prefer quality over price
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December 2023 by Joshua Obando
Amazing experience! Everything was done so quick and easily and I feel like they gave me back a brand new car. Excellent work was done and my car came back amazing! Thank you!!
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December 2023 by Ffej S.
I went in for an appointment this morning for an estimate for damage to my car's right front corner. This was not an issue involving insurance, as it was my fault and responsibility. I had multiple estimates already, from $1,500-$3,200. This shop fixed it correctly!!! It was quick and well within my budget. I did not, and do not, have any dirt on any person or the company, yet they exceeded my expectations by a factor of a thousand. CARSTAR McLaren Irvine. This was a better result than anyone could ever hope for.
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November 2023 by Ronnie Cooper
Much better than Fix Auto which has an Irvine location right next door. They stuck to the schedule they initially proposed. Kept me informed with updates, snd basically provided great customer service.Services: Painting
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November 2023 by Jillian Jayakumar
Our insurance company, State Farm, referred us to CarStar MCLaren Irvine for some repairs to the back of our car after an accident. Alec Okamoto immediately got us in for a quote which was ready the same day. Once we agreed to the services, the parts were ordered. Within 2 1/2 weeks of the initial quote, we dropped our car off at CarStar MCLaren. Alec and his team kept us up to date with the progress of the repairs and our car was ready for pick up on the day they estimated it would be ready. We even had tint removed off our front windows ( we paid for this separately) and Alec arranged for a company to come in and do the work for us.Thank you Alec for making this process so easy for us. The back of our car looks brand new again. Highly recommend Alec and CarStar MCLaren!!Service: Painting
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November 2023 by Patrick Brien
I was thrilled by the excellence of my CARSTAR McLaren Irvine experience. The repair was performed earlier than expected. Their communication was top notch. And their customer service was superb from estimate to pickup. I would highly recommend using them!Services: Painting
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November 2023 by Brendan Laun
I used Carstar Mclaren as it was one of the in network providers for my insurance. They were great to work with! Brent was extremely responsive and called with updates regularly. My car needed full repairs on the driver side doors and rear wheel. Everything looks good as new. Super impressed, would definitely recommendServices: Tires
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October 2023 by Travis R.
Man where do i start. I got my car back from these guys after 3 whole months of them working on it. I got it back with the most horrendous engine knock (after a front collision accident. which should have been checked) They reset my oil levels to 100% even tho they SAID they didn't even touch my oil, brought it in at 40%. The day after i got my car back it started making the most insane noise i've ever heard coming from my engine bay. I messaged them and told them I need my car fixed again and that I'd need a rental because this is going on 5 months now. They told me NO, said i need to bring my car back in so they can determine if it's from my front end collision or not (should've checked when i asked about it when i dropped the car off) Cameron was extremely helpful, but unfortunately the guys in the actual shop LIED to him and told him they fixed my car. Sucks for Cameron because he was extremely pleasant and helpful. The guys in the shop are useless and take as much time as they can to "finish" a job. Without actually doing anything. They ordered new body parts for my car ONLINE so all they had to do was send it off to get painted. They don't know how to fix jack, they just send the work out to other companies. DO NOT go here, Statefarm suggested them and i have absolutely no idea why..
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September 2023 by Sharon Goldwasser
If you are ever in need of auto body work, never hesitate taking your vehicle in to McLaren. I have had two different opportunities and with both, the work was impeccable. It's such a pleasure to deal with them because of their excellent customer service and the quality of workmanship!!!Sharon G.
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September 2023 by Donna Brown
Super fast and Excellent job on my Infiniti! My car was also washed and vacuumed!! ? Very friendly staff and clean office. Thank you!
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August 2023 by Lauren Solomon
I was very satisfied with the job. Cameron and Brandon were very competent and easy to deal with. The actual work performed on my Porsche was of the highest quality, and I was extremely pleased.I would highly recommend them.Services: Painting
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August 2023 by Laurie Bentley
My experience with CARSTAR was fantastic! Cameron stayed in constant contact with me on the progress of the repairs on my car. The car was repaired in a timely manner. The front office of their facility is welcoming and clean.Service: Body & Trim
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July 2023 by Paul Cruzan
Amazing customer service. Ask for Alec. They fixed my car quickly and did an amazing job. They cleaned it inside and out before they gave it back to me. My car hasn’t looked this good since I first bought it.Services: Tires
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July 2023 by Steve Hinmon
My experience at CARSTAR was five Star. They we’re very professional and the customer came first. And the job was done right the first time. I will recommend to my friends and family.
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July 2023 by Kenya N.
Where to begin. I was reared ended in May of this year and the driver who hit me had terrible insurance! This insurance company was so terrible that most repair shops refused to work on my car because they've had poor experiences with them in the past. Carstar was my last hope and trust me I was feeling hopeless. I spoke with Brandon and he explained to me that they have had issues with this company as well. Dread set in thinking that I would never get my car repaired. However Brandon understood my situation and took the risk. Thank you so much Brandon! You made this experience effortless and stress free ! My car looks amazing, it honestly feels like a new car ! I'm sorry if you got any difficulties dealing with that insurance company! I wish I could post before and after pictures, but yelp isn't accepting the images. Ill try to update it soon ! But honestly I love my car ! Thank you so much!
