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July 2023 by Cameron DelRossi
Super dope store with awesome quality clothingOwner was there and she was super nice and down to earth as well as all of the staffDefinitely worth checking out this place
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May 2023 by Sarah B.
So this is the first review I've ever made on a store but with how bad of an experience I had, I had to come on and say something just because I felt very embarrassed and talked down to when I was in there. I was super excited to find this store because I love cute little shops that resemble my style and I loved it the first time I came in. I bought a few things last week from there as 2 sales girls assisted me and one told me how cute the outfit I tried on was and I ended up buying some pants, rings and the shirt. I went home and didn't love it so I brought it back where I dealt with the short red-haired woman who I am assuming is the owner named Lindsey but unsure as I didn't receive her name (I looked her up after.) As soon as I got in to return the item she was incredibly rude and said I wore it, even though the tag was still on (also it's a very tight-fitting shirt with a bigger tag.) Also to be clear, if she would've been nice and said hey we're a small business and even if you tried it on in the dressing room and it seems a little worn because of that, we can't accept it, I would have totally respected her because it was only $60 but that was not the case. I told her I didn't wear it I promised and was trying to be sweet and not-confrontational even though she was being very condescending. She brought other shirts over to compare and then said "The tag is on the other side then what they send us." in a very smart tone implying that I moved the tag. I said "I'm not that broke that I would wear something with a tag on it let alone know how to move a tag." She goes "Did I say that?" in a smart tone and I said no but that's what you're implying. Let alone all this but there were customers there and I blatantly feel like she was trying to act like I couldn't afford it/ or just straight up embarrass me in front of others. She then refunded me without saying anything and I still tried to be respectful as I said "Thank you," with a smile where she proceeded to give me the deadliest stare I've ever been given from a person at a store. Such a shame because I had a good experience last week although I will NEVER go back as I am still in shock that people treat people like that. Sad because I love cute little stores but that was enough to never want to go in again.
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November 2022 by Kimbria F.
Cute shop - expensive items but worth the price as the attention to detail, especially the apparel, is amazing. Items were well organized and the shop was clean. Maddie provided wonderful customer service and was a pleasure to talk to.
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September 2022 by Jon B
Great place to refresh the wardrobe. They have fun and really unique gifts. Also, I’d rather buy from a small business than a large retail chain. Other great stores nearby too, fun area
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May 2022 by Jeffrey S.
After having an unpleasant situation with staff of West of Camden concerning exchanging a pair of shorts, the Owner Adrien, reached out to me in regards to my experience. He made the situation right and took the time to write me a nice email. I enjoy doing business with owners who genuinely care about their business. Hopefully the staff will get some better training and treat future customers much better. Thank you Adrien! You're a good man.
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January 2022 by Serah V.
West of Camden is the best store ever!! Super cute clothes and best customer service. Employees are very helpful and hands on. 10/10 experience every single time
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January 2022 by Lindsey W.
A true small business who drops every ounce of their creativity and drive into each store. So many brands big and small, international to locally handmade.. you've got to love the heart in this business
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January 2022 by Eneyda B.
It's nice to shop at non corporate store and still get cool gear to wear. Everyone at West of Camden is amazing. Love the creative and energy put into the store. For anyone complaining about their return policy; try asking before you make the purchase if you don't like to read the fine print. The associates have all been great to answer any questions. WOC you have a loyal customer here! #bringbackthenewspaperbags
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January 2022 by Reagan J.
I was reading all these negative reviews and I have never had this type of experience here. I've been shopping at this location since 2017 and I've always had good customer service. I usually buy Obey from them since I can't find a lot of their stuff where I live. I usually work with one of the female employees and usually get recognized and helped almost immediately. I like supporting small businesses and the owners are super nice and usually work directly with me if I have problems.
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January 2022 by Mike S.
My wife bought a wallet there for Christmas. It's a "secure ID" wallet and that card section wouldn't hold my cards in and the money holder is really useless for more than a few bills. We went there to return it and buy some other items (we probably bought 10 items or so there for Christmas) and we were told we couldn't return the wallet - or even get a credit. We were told the receipt noted that was the case for leather goods. I may not entirely agree with that policy but, honestly, who actually reads all the fine print on the receipts? No signs indicated this fact and the clerk never advised my wife when she bought it. So we left, didn't buy anything else, will return everything we haven't used and won't shop there again. All because of what we believe is poor service and not even a remote attempt to rectify the situation. I think it's a nice store and would have supported them for years to come but now I won't and I won't recommend them. I really want to buy local but this is a clear example of a local store making that difficult. I can buy and return virtually anything in any condition from Amazon or Costco. So why go to a local store like this and get stuck with something that wasn't as advertised and we can't return? A classic example of a store being penny wise and pound foolish. Sad.
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January 2022 by Shelly Stone-Wargnier
Fast shipping! Got my items and love them! Z supply, so soft!
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September 2021 by Minka H.
I just spent $835.00 cash next door at the Sunglass store (See receipt) and decided to look around at the West of Camden store. After being followed around by a short haired girl.. I decided to try on a top and pants. Mind you.. I'm carrying a lot of cash and this Woman asks to keep my handbag at the front?! I seriously don't think so! She is telling me that I could possibly STEAL the items into my handbag? How? How rude! Do not shop here. You will be treated poorly and even a Business owner can't get a break. Yes I'm a business owner.. fire her before you lose customers!
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September 2021 by dizzy dawg
Super cool shop amazing staff!!
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February 2021 by Rhiann L.
This business has unique and special clothes I am so happy with my first purchase and their customer service was beautiful everyone inside of there is helpful and very courteous to me . I love this store so much thank you
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August 2020 by Michael Bakovic
Best store in Huntington Beach. The patrons, namely Nicole and another employee were a pleasure. 5/5.