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January 2024 by Shelby Coursey
Horrible customer service. If I could leave zero stars I would.
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June 2023 by Rosemary Sierra
I think its time to change bank after this interaction. Horrible customer service. This has to be one of THE worst WF locations. Understaffed and incredibly rude.
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April 2023 by Kenny Johnson
Just wanted to say if I could give 6 stars I would. Sarai introduced me to the best customer service I've ever had in my life and I'm an old man well 52 Two thumbs ?? up to Wells Fargo staff. They restored my faith in humanity thank girls
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September 2019 by Cheko P.
I reached out to the GM of this location regarding a cleaning company they are associated with. They are called Jamerson janitorial inc. +1 (909) 815-3005 this is the only number of this so called cleaning company. This cleaning company takes advantage of hard working people that don't speak English, possibly because a majority of them might not have the proper documentation. What they do is they send people out to clean these Wells Fargo banks. When it's time to pay they keep telling the workers they'll deposit the money later, and they keep the same excuse. It never deposit anything. I brought this to the attention of this locations manager in hopes of this coming out to the light, however nothing was done. I hope with me posting this more people can be aware and alert anyone that could potentially fall to this trap. Wells Fargo already had a bad rep I hope this makes it worst. Wells Fargo possibly the worst bank out there. Crooks just like the company they're associate with.
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September 2018 by Lynn L.
I'm irritated that Wells Fargo will not give the same service as Bank of America. I have multiple accounts and do a lot of business with the bank. I collect quarters from apartment building washers and dryers and need to deposit them, usually around $400 at a time but they will not take them any more if they are not rolled. They have special bags where you fill out how many you count and sign for them when you make the deposit, they do not credit your account until they verify your count. They used to provide this service but no longer provide it unless you have a business account. To the good, I was able to walk in and get foreign currency, euros for a trip. This is way more convenient that ordering it for home delivery. You have to be at home to sign for the home delivery.
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August 2018 by Marilyn G.
Excellent customer service and rapport. I was super hot from our HB heat wave . One of the customer service reps brought me a water . Not a tiny bottle .A regular 12 Oz bottle . Saved the day for their kindness .
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April 2018 by Jade J.
The worst Wells Fargo branch EVER! Stay away!
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September 2017 by Shaun Sharpton
I have 10 Wells Fargo branches within 10 minutes of my house and 5 branches within 5 minutes of my house, but I only go to this branch. They are helpful, polite, and generally great to work with. I have both business and personal accounts with Wells Fargo and couldn't be happier, although not every branch is going to have the stellar customer service that you will get here.
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January 2017 by Paul Taylor
Great staff
