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January 2024 by ashraf bebawy
The worst branch ever I have ever been to. I waits 1 hour for banker and no one helped me
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September 2023 by V R
Eesh, today's visit was by far the worst!It's Friday at 4:40pm, I'm in a big line at Wells because I've got change I need to deposit! Off the bat, we are told the systems are having difficulties but to feel free to use the ATM or continue waiting in line. Low key felt like a lie but I aint gonna die over it.I decided to continue waiting in line, wrote a whole email to nunyabiz and got up to a teller about 4:51. Teller tells me I gotta have my change in rolls. I tell her, 'whelp gimme some sleeves n I'll get back in line while I roll em up." Teller turns to a woman in the back to ask for the quarter sleeves n this woman says 'for what?' This woman proceeds to approach me to tell me that I gotta leave bc I won't be able to sleeve my change before 5. It's like 4:53 at this point and I told her, 'nah. Im gonna go ahead n get back in line n roll up my change while you help the next folks.' Turns out that woman was branch manager, Lucerio Garcia.So ngl, my anxiety was thru the roof after that and I was droppin coins all over the floor while tryin to sleeve this change bc again i need to deposit this change. Usually the tellers will help me sleeve coins but I guess bc it was near closing time on a Friday, Lucerio didn't think I should get the help today.Outta all my change, i only got to deposit $7.I feel bad for the customers that were denied entry at 4:50 bc of the 'system issues.' And I wanna thank the bank worker that helped me pick up the change i was droppin. You even went the extra mile to get me a change tray to count. Hope you see this.Screw you Lucerio Garcia
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August 2023 by John Crawley
3 consecutive appointments I have made with this branch were cancelled or changed withing just a few hours of my scheduled appointment.I've been an account holder with Wells Fargo for over 22 years, with 4 business accounts, 2 personal, and credit cards.The most recent was today with Jose. His only time was 3 pm which wasn't a good fit. I scheduled the appointment and then rearranged my schedule to make it work. At 12:15 I received a call from the branch that Jose was too busy for me.Customer service, loyalty, and their customers time is of no importance to thos branch. Absolutely terrible.
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April 2023 by Ezekiel Lekeing
This branch has the friendliest staff out of any WellsFargo ever in the world. Not only are they incredibly fast, but they are incredibly nice to me every time I come in. They always do my transactions right and are also really cool! I'm definitely going to keep all my money here forever :)
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August 2021 by Tim K.
I just got hit with a $35 insufficient fee for a a bull that came out and I put the money in to cover it and they gave me some bs yarn about the system so lame! Watch out for there scammy fee practices super lame
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June 2021 by Cole Bertler
Normally a great bank, but recently, it’s become impossible to work with a teller, as they unfortunately they need an appointment now. Funny thing is, nobody will answer the phone, ever, so I can’t contact anybody to make an appointment, nor leave a voicemail to have them contact me. The hours are different from what they were pre-COVID as well, and they only have a sign on the front stating the change, but haven’t updated them online.
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March 2021 by Patty DeBaun
I've hav
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December 2020 by Michael S.
My family urgently needed to get loan docs notarized (for a lender in North Carolina) for a closing on a commercial property that we are buying, so I scheduled an appointment with a notary at this Wells Fargo branch. The notary we used, Nolan Vorck, was absolutely amazing. The documents needed 20 signatures notarized (that's a lot) and it took nearly 2 hours to complete. Nolan was patient and very thorough, and helped us complete the documents to be overnighted as quickly as humanly possible. Using a notary at Wells Fargo is always free, so it's a great benefit that Wells Fargo offers as well. Incredibly happy with the customer service at this particular branch. Always consistently very good. Thank you for your help today, Nolan!
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January 2020 by Julyssa Z.
I've been going to this wells fargo every friday after work and their customer service is always unforgettable! So helpful, quick and easy. I enjoy going in and seeing the tellers every week because they are so nice.
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November 2019 by Daniele Avedian
Walked in at 3:10 to open an account, knowing they close at 4:00pm and was turned away. The person that does that is at lunch...????? Terrible
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November 2019 by kathy sisson
Ryan is amazing and the entire team is great- always a pleasure!!
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September 2019 by Joyce F.
i don't inside the bank very often but i come to this location when i need to. this time i just needed small bills so i went inside and luckily there wasn't anyone in line on a saturday. odai greeted me right away and was friendly. i told him what i needed and he got me out of there fast. nicely decorated inside. plenty of parking.
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September 2019 by Jesse M.
I love this bank, it has done nothing but good for me. They totally understand me are willing to do anything i need and are very open and well spoken. Service is amazing and employees are very determined and motivated and make my day a lot easier, just wanna day thanks once again for all your hard work.
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February 2019 by Major Dan Duarte
I got a nice teller this time.
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February 2019 by Gavan Glass
Very slow. Friday at 9am theyll only have 2 tellers. Expect to wait 20 mins plus