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September 2023 by Kaylyn B.
I love this vans! Lizzy is super helpful and so nice! I also really like the manager there she is super nice also! This store has a lot of options and inventory, and if they don't have your size they are willing to order for you online, and ship to your house! The store is super big and clean.
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August 2023 by Jennifer G.
The best customer service!!! Better than Shoe City!Vans Store employees are super nice and helpful. Me and my husbsnd walked in and they all greeted us. Jack was very helpful and nice! He talked about the buy one and get 50% off deal when you purchase kids shoes and the other ones with a orange tag. Me and my husband we were so happy to come to this store. Honestly coming back again. Thanks Jack for all your help. You are Awesome!! My niece and nephew loved their new vans shoes
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August 2023 by Julie F.
I'm sure I won't spell her name right but, Tami was amazing! In fact, every employee I had an interaction with was friendly, helpful, and professional. My adult son is on the autism spectrum and is very particular about his shoes. His favorite shoes were recently discontinued (Stefan Janowski Nike skate shoe) so, finding a replacement has been challenging. I probably would have given only 4 stars because the shoe he actually wanted, was at the bottom of a large shipment that had just come in. I can't fault them for that though because considering the professionalism, cleanliness of the store, and overall great energy, they just rock!
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July 2023 by Shelby G.
I can't say enough good things about this particular vans store and their incredible team. From the moment I stepped into their doors, I was greeted with warmth and enthusiasm.. The staff was attentive, offering expert advice on their shoe selection and care.. TAMMY, ROSS and all the other amazing employees that I didn't get their names went above and beyond to make us happy.. Thank you always everyone at this vans store, y'all are the best.Ps.LETS GO RAIDERS
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June 2023 by Martin M.
Ethan was amazing provided me the best service and I loved his recommendations. Very knowledgeable and professional. He walked me through all the different models and made sure the sizing was just right. I really appreciate his service and will be coming back to buy more. Thank you Ethan!!!!
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April 2023 by Jerry H.
I went in for a sweatshirt and even though I didn't end up buying anything I was given the best service by two sweet ladies, one named Sammy (she deserves a raise due to her amazing attitude and customer service). I came into the store right before closing and was not given any flak about it which was very kind of the employees, they ensured me that I was welcome even when I realized it was close to closing hours.Store was fully stocked, well lit, clean. Totally recommend :)
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April 2023 by Google user
New location and seemed a little short on employees, but the ones there were very helpful. The couple of employees I saw, really hustled to help multiple customers. Great job young ladies!
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April 2023 by Melinda Lynch
New location and seemed a little short on employees, but the ones there were very helpful. The couple of employees I saw, really hustled to help multiple customers. Great job young ladies!
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December 2022 by Rachel Jacques
Service is good here. Wish they had size 13/13.5 for my kid though.
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December 2022 by 5 POINTS PLAZA
We ? @vans ? Shop the whole family’s top gift picks Vans in 5 Points Plaza! Inspired By Creativity, Authenticity & Passion.
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September 2022 by Brent P.
Vans are the best shoes, PERIOD, finito, end of story. Just got some customs online with a big pic of my daughters cute face on them and custom black and red components and they are the coolest shoes ever.. only $100, $75 after my coupon! Come on, that's just awesome. And the print is perfect. I got some about a decade ago of my dogs and they still look great. The slip ons are already my favorite shoe but then with the customization, they are the greatest shoes of all time.. GO VANS!!!! P.S. I emailed them asking to get the shoes for my daughters birthday party and they rushed it out and got them to me in time... cherry on top.. company is totally radical :)
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August 2022 by Love X.
Love this store so much! Been to plenty of Vans and this one is by far our favorite, always friendly staff who will assist you in finding whatever you need. This shop always has some shoes and shirts on sale to -we love it. They are even happy and friendly to answer your questions over the phone! Come to this Vans and leave happy!!!
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August 2022 by Paige R.
Rosie (or Rosey - not sure how it's spelled!!) is absolutely amazing!! I took my son into buy some back to school shoes and she was so helpful and brought so many options out based off of what she thought he would like. she took so much time and care to help us. as we were paying she unexpectedly paid for his shoes and socks! I was shocked by her kindness! she brightened up my day as long as my son! cannot thank her enough for her care and kindness!
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August 2022 by Chris Cassidy
Friendly service, helped us find another pair we wanted in the right size near by.
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July 2022 by Johnny D.
This location is one of my favorites that I have ever shopped at! They definitely know the true meaning of providing excellent customer service!! They are always willing to go above and beyond to make sure you are well taken of and happy!! Stefan L. is an amazing person! He is a true blessing for Vans to have him representing them!! I would highly recommended everyone to come shop here for there shoe needs!! I would definitely be back in the near future to shop for more!!