August 2021 by Max Wry
The best part about this store was the amazing customer service by the team.
June 2021 by Kevin Otis
Jacque was phenomenal. Super friendly, down to earth, helpful and not afraid to answer questions honestly. She provided amazing customer service that is so hard to find nowadays.I was researching various pairs of Maui Jim sunglasses and after previously visiting 4 other stores in the downtown HB area, it became clear that this store and Jacque’s customer service was by far the best. She was patient with me and offered great assistance to all the different pairs I wanted to try on. Thank you so much Jacque!
June 2021 by Lisa Ramirez
Love it! Great selection and quality.
May 2021 by Gina R.
Another great experience at Tommy Bahama Restaurant NB. We had a delicious lunch at the bar. Big shout out to our bartenders Eric and Drew for great drinks and great attitudes !
May 2021 by Shawn H.
My four-year-old grandson had a little bit of a tough day at preschool today. So I thought I would pick him up and take him to Pacific City for ice cream. My husband loves Tommy Bahama shirts and we walked by the Tommy Bahama store and I said to him Grandpa loves Tommy Bahama should we go get him a present? He said yes grandma! And ran in the store. We were so lucky that a lovely lady named Jacqueline was working. Most people are so dismissive of children, she not only welcomed him to the store but myself as well and asked what she could help us find. He told her he wanted to get a present for his grandpa. She picked out a Tahitian border shirt that my husband absolutely loves. But it didn't stop at that. She gave him stickers, and made him feel so important. She then thanked him for shopping at the store and invited him back. I was driving him home to his mom and dad's and he kept asking me grandma when can we go back to the store with the nice lady? She sets the bar for excellent customer service. Thank you for your kindness not only to my grandson, but you're excellent help in choosing a new shirt for his grandpa.
March 2021 by Diane R.
What a great store. Love it here. Love the clothes. Love the staff. Especially Jessica. She is so helpful, cheerful and goes out of her way to help. Can't wait to come back soon and shop again.
January 2021 by Carl Weaver
I love Tommy Bahama! The service is always excellent! The selection is tremendous, the only negative would be pricing. If you can get gift cards, find sales, or get any money off is the best. If you submit your email to their mailing list usually get you a gift card or money off.
January 2021 by Elizabeth Wootton
customer service at HB location has regressed lately....store hours posted but not followed.....tried for over 1 hour to reach by phone with a constant busy....given incorrect information on a price adjustment for receiving a store credit on a Xmas purchase...not sure given correct information on use of $50 gift cards....not every employee is a manager as I had to find out from another store that Jessica is store manager but have been unsuccessful in reaching her
December 2020 by EARLY LOHFF
My fav Tommy Bahama location. Wonderful shopping experience! Suggestion need to bring back the hi rise skinny jean in Gray..Please!!
December 2020 by David L.
I love the staff at this location. They are attentitive yet not pushy in anyway. They welcomed my little dog inside while I shopped! They always validate parking if you purchase. When I find something online that I want I try to purchase through the store. It benefits them and I know that Rome or Christian will be handling any issues I may have with the order.
November 2020 by Susan Lee
My husband built this location!
September 2020 by Daryn H.
Best experience shopping here! Popped in to just look around and two gentleman (Pyrome and Christian) greeted me. They were super energetic helped me try on a few sizes of a shirt I liked. Got the shirt and left feeling fantastic!Thank you to the two men for their help and support, really made my experience at the store memorable.
September 2020 by Kenneth Williams
I bought two great shirts for 80 dollars you couldn't get one for that price at the regular store also they always have 3X in stock in muted and conservative prints. Thank you for realizing not all big guys want to be seen in loud colors.
September 2020 by JF T.
It's great having a Tommy Bahama closer than the Corona del Mar location, but if you are the only customer in the store, beware! A couple of the staff will pester you every two minutes asking what you're looking for...do you need help finding a size...do you want to try that on...etc. Please just let me browse without interrupting me at every turn!
March 2020 by Peter Chen
Good customer service. The clothes are ok. They don't tend to last very long unfortunately