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Most Recent Comments
After going to two other locations that were closed, Bianca, the branch manager, provided outstanding service to me today at this location ! I walked in very last minute and she was happy to help me and did not rush anything at all. She went above and beyond. Very very grateful
I came in with a situation that I have not been able to resolve at other banks. Fortunately, fate brought me into this branch today and was helped by the branch manager, Damaris. She was professional, knowledgeable, And patient. We explored every possible avenue to resolve my issue of negotiating a check and came to a resolution.
I walked in at 5:40. I understand they close at 6 but there was only 1 banker working and no greeting. I waited 25 minutes and felt rushed. Some people work later during the week so I was shocked when I saw only 1 banker. Wells Fargo had at least 4 people when I walked in close to closing. Customer service needs improvement.