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November 2023 by Kristin Robertson
Absolutely loved my Kia Car Pros Huntington Beach experience. They were just pushy enough to keep me interested and engaged, but did not apply any pressure beyond comfort level! We worked an amazing deal and I left with an even better version of the Kia Telluride than initially decided on. Ask for Anthony when you come here. He was our sales rep and treated us with great respect and care. The Manager Mauricio made the final modifications on the deal to meet my asks and we left more than satisfied!I was speaking with Kia Irvine, and Garden Grove too before I chose Car Pros. Neither of these other dealerships were considerate, polite, or as professional as Car Pros. They did not want to make a deal, negotiate, or meet halfway. Car Pros went all the way to make my husband and I more than happy. Thank you team!
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November 2023 by Jesse Cruz
Thank you car pros Kia for getting me in to my dream car. If you guys wanna get a car stop by and ask for Anthony, he was very helpful and knowledgeable. Special shout out to the sales manager Mauricio Balderas for going above and beyond to get me into the car I wanted. (2024 K5) thank you Mauricio. Last but not least I wanna thank the finance manager Carlos Alvarez for making the process quick and easy. He explained everything in detail to me and it made for a smooth transition. Thank you guys for the awesome experience and customer service. If you guys are looking to get a Kia this is the place to go, I highly recommend them.
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October 2023 by Crystal Nguyen
We had the most incredible experience at this Kia dealership. Everyone we encountered from the sales guys Maurice & Manny, general manager Mario, and finance guy Carlos were all professional and transparent. I could tell when we walked in this was a great team they have and you could tell they have a great work culture. We went to 4 other KIA dealerships prior to this and this was the best group of people we wanted to work with and get a sale from us. Thanks for making a car buying experience so enjoyable and working with us (and loving on our dog so much while we did the paperwork!). Definitely recommend them.
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September 2023 by Stacie Hime
From the very first interaction over text to visiting Car Pros Kia Huntington Beach in-person, I experienced transparent and professional communication. Everyone I encountered was super professional and courteous. Sergio interacted with me over text and followed up after my purchase. Manny met me in-person and made it easy to seal the deal. I did lots of research and connected with many dealerships prior to purchasing a car. Car Pros Kia Huntington Beach made the decision making process fairly frictionless. They were willing to negotiate the price (over text) prior to my going to the dealership which is a big deal for me. In addition, I was able to negotiate a bit more while at the dealership to remove an add-on I didn’t want and I so appreciate the immediate willingness to remove the add-on (another dealership I interacted with wouldn’t remove the add-ons). No one wants to waste more time than necessary buying a car or playing the games. While the decision to buy a car from Car Pros Kia Huntington Beach was relatively easy, the time it took to do the paperwork would be my only complaint. Despite the time to do the paperwork, I would highly recommend considering Car Pros Kia Huntington Beach for your next car purchase!
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August 2023 by Lauren Helms
Kia offers a great product! They deliver the highest of quality in safety, style, technology and performance. I personally love the Sorento and this is my 2nd time purchasing the gorgeous mid size SUV. First in 2013 and now in 2023. I wasn’t expecting the purchase but I was in a bad accident, which I credit my Kia Sorento for saving my life. So now I have just come home with the SX prestige plug in and could not be happier. It feels like I am driving the sexiest, most luxurious space ship. I don’t know if that is the best description, but what you get for the price is unreal. A car you can truly rely on. The electric component is perfect for for my daily round trip commute to work. I can’t wait to get my CEV decal, which allows me to drive solo in the carpool lane. Very happy buyer!!
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August 2023 by Matthew Gracy
Incredible customer service! I live in Northern California and found an EV6 GT-Line on the dealer website that was being offered with an amazing discount. I flew down to Orange County airport and my salesman, Francisco Razo, was kind enough to pick me up and take me to their location. After test driving the car, Francisco showed me to their wonderful customer lounge to wait for the finance manager. The sales manager, Dean, made a point to stop by and make sure everything was going okay. From there I sat down with Luis Garcia to sign the papers and complete the deal. From beginning to end, one of the best car buying experiences I've ever had. Well worth the trip and the drive home. Thank you all!
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August 2023 by Gloria Rodriguez
Let me start by thanking Francisco for reaching out to me with more options until I finally agreed to something i loved and in my budget & also staying late to show me how to use features in the new car…. I worked all day and wasn’t sure if I would make it there before they closed but Alex called me and was so helpful and telling me he would wait for me so I wouldn’t miss out on this car I really wanted. I appreciate everyones time, including Carlos who went over the contract and answered any questions I had being my first time in a dealership. I really thought i would be at the there all day long but them 3 got me in and out in just a few hours, so i can get home to my kids. Thank you all for your help!
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August 2023 by Nathalie DiLAbio
Amazing service ! Great team. Went to look at car at dealership due to their plentiful inventory ! Left the same day with a beautiful new Kia forte ! Jay was an amazing sale person . Marcucio and his time was awesome !! Thank you everyone !
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August 2023 by What is the point with Channel
Ivan went above and beyond to assist me in finding the perfect car. His expertise and genuine passion for cars shone through during our interactions. Even though I didn't end up buying a car, lvan's exceptional service and dedication to customer satisfaction left a lasting impression on me. wholeheartedly recommend him for his professionalism andoutstanding customer care.
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July 2023 by R D
Their service department off by far the best service I’ve ever had with any car in the last 20 yrs. Other places should pay David to train their staff. He’s always been consistently incredible. I would come here everyday to service or purchase a vehicle. Other places need to take notes.
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July 2023 by Amber Mize
Car Pros Kia Huntington Beach did a "Thing" when hiring Carlos Alvarez!!! A smart decision and I say this to say... My hubby and I went in about a week or two ago to check out some cars and Carlos Immediately greeted us, was very helpful and welcoming which makes any experience when spending money or purchasing a pleasure.Customer service and Knowledge of products matter and Carlos was informative and Plesant. Thank you for hiring humans who actually care about there Job/Career.
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July 2023 by Bryan Gutierrez
I bought a 2023 Kia LXS here and it was the best experience I’ve had when it came to buying a car, quick, easy, and they made me feel super comfortable! Thank you to Ace especially! He helped us out and made sure to communicate with us throughout the entire process! Super transparent and friendly! Thank you to everyone working there!
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July 2023 by Gabrielle So
Everyone at this dealership was really friendly. Got a great deal and the whole process was super smooth and easy. Just want to give a big shout out to Salesman Carlos for helping me secure a great ride and for helping me secure a great price! Carlos provided awesome services. Highly recommend going here!
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July 2023 by Shannon Wrobel
Jordan was our first encounter and he was amazing through the whole process! Bao was great! Helped tremendously with a great deal and last but not least Carlos the finance manager was outstanding! So very patient and understanding. Thank you to the great team at Kia Car Pros!!!!! 10/10 recommend
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July 2023 by Jes Morris
I had a great experience finding my very first vehicle at Car Pros Kia. Salesman Carlos helped me with every step of the process provide tons of insight & knowledge towards deciding the vehicle right for me. I’ve been told buying a car is a long grueling process but that was not the case for me. I appreciated all the polite & helpful hands that were given to me by everyone on the lot. I highly recommend Car Pros Kia Hunting Beach for anyone wanting to buy a car without the hassling and sketchy deals. Do yourself a favor and ask for Carlos.