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March 2023 by Glenn DiResto
This place has been great to me. Sergio has been super helpful to me numerous times as I have extended my rental a few times with ease.
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February 2023 by Noubar Ayvazian
Last minute undisclosed bs fees on top of fees and bs policies that they hide to take full advantage of you. Quite opposite of “budget car rental”.
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January 2023 by Hyun Joo Kim
ATTENTION:I have rented from this rental agency in the past and had pleasant experience as it is owned by an older immigrant couple. However, this Latino employee that works for them named Fernando was so unprofessional and simply rude! I rented a car from them for 1 month through Costco travel and I confirmed an intermediate which I did not get. And then the Nissan Sentra Fernando put me in had loud noises coming from the engine when I was driving it on the fwy on day 3 of the car rental. I called him and he attempted to put me in another rental car. I missed filling the tank by a few dollars and asked for a concession on the gas due to them putting me in a car with issues. Instead he became verbally aggressive and rude and cancelled my month rental. His level of unprofessionalism is unconscionable! Fernando needs to be FIRED!
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September 2022 by Dean West
I will never rent from this agency again. We just went to return a car and was told it was too dirty and there would be a cleaning fee. We drove the car to and from Las Vegas/Flagstaff AZ. 7 days later, of course it's dirty. It was dirty when we got it. We couldn't see out the back window very well and stopped at the fist gas station to clean it. I've been renting cars for nearly 50 years. This is a first. I highly recommend Hertz which is just down the street. Budget and Avis....never again. Attached are pictures of the "dirty" car.
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August 2022 by B
We rented a car online and the confirmation explicitly said “your car is reserved”. After Ubering there they say they have no vehicle left, despite having a reservation. The two guys at the counter could not care less, would not offer any assistance of any kind and quite frankly just shrugged us away. Terrible service, you’re better off catching a bus ride.
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March 2022 by Steven Oda
I got the cheapest car and it was really nice
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October 2021 by Richard Parks
They rented me a car that had many dents, and one of the pieces was falling off.
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June 2021 by Mandi Kelly
Very rude and not helpful at all.
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January 2021 by Deby K
Customer service is on point. (THANKS MOHAMMAD!) Prices are so much better than Enterprise! The car I rented for a week and it was perfect. No complaints.
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December 2020 by Kathleen
The elderly couple that own this place provide kind customer service. I’m happy they had The suv vehicle I wanted for my trip. The only issue I had was when I returned the vehicle I was told I would be charged $135 more for an extra day rental which is fair but that charge didn’t happen until two months later. I was also given a call before the charge went through expressing that if I didn’t make the payment they would be sending the balance to collections only to find out the reason my card wasn’t charged was because the employee who checked me back in wrote the wrong card number...
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June 2020 by Sarah Elawany
Super nice owners and staff. Prices are reasonable and competitive.
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May 2019 by Cathy Love Davis
Omg! I couldn't believe how easy that was to rent a car here! The lady was very friendly and even played with my granddaughter! She was very professional. In and out within mins!
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April 2019 by Stacy Gorgie
Great staff. Got a new car. Great experience!
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January 2019 by Humberto Florido
Everything went well thank you
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December 2018 by Vijay MJ
Nice management most of the time, except a Chinese guy. Over all friendly management. Good experience, fair price, most of the time nice cars. This is my regular place.
