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March 2024 by Natalie A.
The people were so helpful here. I made a last minute call to see if they carried snow chains. The person on the phone made sure they had some that would fit my tires and put them aside for me. After buying them, Robert helped me change the tail light on my car. He definitely did not have to do that and god knows I had no idea how to do it. He was so kind and professional. I so appreciate all the help I got today.
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February 2024 by Nicole A.
Stopped in tonight for some new windshield wiper blades and to ask a few questions. Every time we come into this store they are always extremely nice and helpful. Their customer service is top notch and tonight was no different. Not only did Robert go above and beyond to answer all of my questions, he made sure that the blades I was getting would actually attach to my car and then put them on for me. True customer service at its finest.
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February 2024 by Jack Covy
Andrew was super helpful! I needed Windshield Wipers for my 2006 Honda Civic. Wanting the best so Andrew recommends Bosch. He even takes one out of the box to compare with my old one to ensure proper fit.I was happy… until I couldn’t figure out how to install them. I went back in the store and explained my situation. Andrew immediately volunteered to help. We go outside to my Honda and in one clean click he snaps in both Bosch wipers like a pro!Friendly, patient, double checks and even helps with installation after purchase. That is superior Customer Service! Thanks!
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February 2024 by Andrew Read
Good pricing decent service very close
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January 2024 by Grimies
I had my boyfriend go and pick up my order I placed on line that morning. When he went in the afternoon they said it had not come in yet. This made no sense because I ordered from the Brookhurst location because it had everything I needed at one location in stock. I never did get it. I don't know if they will let me cancel it, I don't need it now. I only use them for my auto needs so I was really quite irritated. They have always been really good about getting orders ready pretty quick. Maybe the Brookhurst location is slow. I will remember to make note of that.
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January 2024 by Ethan Hana
Hundred times better than pep boys. They have all the stuff you need. And workers are very helpful.
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January 2024 by Vaz Andreas
Shout outs to Jackson!!!Wow, what a great service. Going to this place is like going back to your cousin's house who is willing to help you complete family style. Unbelievably great service and awesome people.Many many thanks! ???
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January 2024 by Kurtis Eifert
Here on 12/19 was helped by I think Hector, shorter Latino guy, super helpful knowledge able and very impressed by his customer service attitude! Thank You!!
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January 2024 by Sarahbeth M.
Sean was a great help. He helped me find my blinker lights and also showed me how to change the blinkers on my truck as well.
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January 2024 by Meli M.
So on January 1st I went in in the evening because over the weekend my car battery died. The young guy (Hispanic, Short stature, buzzed head) "tested" my battery, mind you he couldn't get under to properly place the second clip to my battery. It's is harder because of the placement but not impossible. He then proceeded to test and supposedly it was "good, 96%" so I was confused on how it could be something else as everything pointed to a bad battery. He ran my codes which 1 came back but nothing in relation to it. I just had a gut feeling he didn't properly check it. My car system the next morning said "system off to save battery". It did in fact end up being my battery when I went to a different place and they checked it properly. That's awful! You couldn't even check a battery correctly?! After a battery replacement from Big O tires in Cypress (5 stars there) my car is back to normal!
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December 2023 by Ed K.
Looking for a last minute roof carrier They have one but not what I want Need it so I took it off the shelf a got in line Waited Waited One check out person I can hear a female manager with staff in the background laughing about passwords while customers wait Wait The person behind me finally left If I didn't need this rack for this weeks travel I would have too This store is not managed well It will be a long time before I come back
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December 2023 by Shelby W.
I came into AutoZone this week for a new car battery, and I couldn't have asked for an easier experience! Jacson was super helpful with me. He tested my current car battery to ensure I needed a new one, and then he quickly was able to install the new car battery I purchased at AutoZone. He even went above and beyond to look at other parts of my car, since he could hear that it was running funny. You can tell he really cared that my car was properly set up, and that I was given a great customer experience. It was a fast, and easy process. And he was kind enough to point out some other areas in my car that could use some maintenance
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December 2023 by Jerry Martinez
Jacson, Just installed a new battery in my 2016 Chevy Trax. What a great experience! So kind and courteous and attention to detail, Super great customer service. Thanks again Jacson!This world could use more people like you.
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December 2023 by Christine Arends
Jackson was extremely helpful and very friendly. I very much enjoyed coming to this Auto Zone because he made me feel valued. He went out of his to make sure I had everything I needed and was satisfied.
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December 2023 by Victor Toscano
I can't thank Jackson enough! He really saved our family road trip to Las Vegas. We were on the verge of canceling because of a malfunctioning headlight, but Jackson stepped in, fixed it, and went above and beyond to help. His professionalism and genuine care make him one of the best people I've ever encountered. A huge thank you to Jackson for making our trip possible!