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November 2023 by Sharon C.
These folks are thorough, honest and quick in servicing my car with new tires and brakes. Highly recommend them!!
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November 2023 by Christopher M.
The worst non service ever. Jon with the pierced ears was less than useful and more interested in getting his feelings hurt than providing me my warranty service. A few months back I needed tires. I am a building inspector and my car will pick up a nail now and again. I went to this shop and spoke with a nice fellow Maroni. I explained that I need a tire shop that has many locations around Southern California. I need to be able to get a flat fixed quickly that day so I can keep doing my job. Moroni assured me they can and that the tires have a warranty. I bought 4 tires with alignment for just under $700. Today I got a flat about a mile from the Huntington Beach shop where I purchased the tires. I called AAA for a tow. Then I called the tire shop. John told me they could not do it today. It was 2:57 pm. They close at 7pm I believe. I explained (none to happy) to John that I was told they would fix my flats before I purchased my tires. That was the selling point. That is why I did not go cheaper buying online. We went back & forth. So I hung up, cancelled AAA towing and put the spare donut tire on myself. I then drove to the shop, walked in and said Here is my warranty & tire. I was told you would fix it the day I got a flat from Moroni. Now you are not honoring it. (I am sure I cussed a bit, I work with iron workers and it was nothing most men that were not trying to get their feelings hurt would be insulted by). So John with the big holes in his ear got his feelings hurt I guess. He refuses to help. I ask him to get the boss or owner or his immediate supervisor. He refused. He insulted me snd called me an old man. At 60 I guess I am. He then chose to call the police on his customer. So I waited and spoke to the police. They said it is a civil matter, that they refuse to honor the warranty. Then I left with my flat tire in my hands. So where I thought Moroni seemed stand up. These two Johns have me thinking I wish I never gave this company a cent and I never will again. And they made a liar out of Maroni. When did we get to the place where employees drove good customers away , refused to get a supervisor and called the police. I have lived in this town over 45 years. I will never recommend this business. They are absolutely the worst.
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November 2023 by Gabriel L.
Knowledgeable Friendly and more reasonably priced than the mechanics we have used for 12 years. Enough of a difference that we will be changing mechanics
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November 2023 by Debbie Loflin
They repaired my tire at no cost!I bought my tires about 7 years ago. They have the best customer service and good prices too.
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November 2023 by Christian Hooton
Great staff and prices were fine. First went with my girlfriend for her car, I just went with mine. Have and will return again
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November 2023 by Lisa Roeckl
Great service. Great prices Super friendly service guys. They were so helpful and accommodating when I ran in to inquire about havimg my flat tire repaired. I was shocked when he told me that there is NO charge! They fix flat tires for FREE! They let me leave my tire there to be repaired while I wemt and run my arrands. When I got back It was all done and ready to go. They informed me that they found that I didnt get a flat but was caused by a stem valve leak. So they replaced it and put a new stem valve in. I was so surprised when they told me that they did it for FREE too!! Really happy and satisfied with the work they did. Great guys! Thank you so much! 5 stars!
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November 2023 by Adrienne P.
American Tire Depot in Huntington Beach was amazing. John was a the best! I ran over debris on the freeway, my tire got completely slashed open and I needed to be towed to a tire place asap. They were quick, affordable and super supportive in a scary moment. I highly recommend
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November 2023 by Steve O.
I was all set to change tire companies because of a series of problems with ATD. I went in four times to get a leak fixed and it never did get fixed. I went in four time to find out why my car was driving poorly (paid to get it balanced, then alligned etc) and had to take it elsewhere to find out it had two bent rims. Today I got towed in, not to buy tires but to get a spare put put on a rim to replace a flat. To my surprise a man named Cameron walked up immediately and very pleasantly explained issues with teslas, arranged for service, and was way more helpful and informative than any of his predecessors. When the car was fixed he was in back helping the technicians and again was great to deal with. I am now back to being a tire buyer with ATD as long as Cameron is there.
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October 2023 by Ed Ringler
I was extremely please with the service I received here today! Everyone from the front desk (so sorry as her name escapes me- Jillian? Janelle? Jules? It seemed like a very busy Sunday morning. Phones ringing off the hook and people (such as myself) walking in with our “emergencies” , questions, and special requests. She handled it all professionally, calmly and with great skill even though it looked stressful at times to me. Hey I was there for over two hours as I was stranded with a flat. Andrew, the service guy, was also a superstar. He let me back in the service area even though I knew I likely should not be there (I work at a car dealership and know the public is not generally allowed back there.) he was very personable; concerned about not marring up my rims; and did a very tricky patch on my tire. Lastly I was shocked to hear there was no charge! If they had the tire I wanted in stock i would have bought one right then and there (I am not a fan of driving on patched tires) even though no matter what they would have charged, my employee discount at my dealership will be cheaper for me. They earned the business. I will go out of my way to recommend them and do business with them in the future!
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October 2023 by Trisha G.
Went in to get my brakes looked at and found out that the last place I took to didn't lubricant enough caused my brakes to be uneven in the back, and Jonathan saved me 400 dollars on having them test the calibrater . Thank you so much. I have gotten my tired done there all the time they are so nice and honest. Thanks again, staff .
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October 2023 by Leah D.
The best service ever! Jonathan is amazing. He was very helpful and communicative. He was very thorough explaining the problem with my tire. I would 1000% recommend coming to American tire for any wheel and tire needs. (:
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October 2023 by Andrew McGrath
Great prices and selection, but most importantly I trust them to provide an excellent service! Don’t shop at Costco, bring your business to American Tire Depot on Beach; there’s even a very nice and comfortable coffee shop across the street to hang out at while they get the work done.
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October 2023 by Karen D.
Once again the 91 freeway attacked my car. This is the third tire in 2 months that needed to be serviced. Luckily the Team at American Tire Depot have grown accustom to seeing me. (Lol) They were able to get me a new tire...SAME DAY!! Unheard of for my Mercedes.Thank you, thank you to all of the amazingly brilliant people at ATD!
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October 2023 by Megan P.
Fabulous people offering great service on a tire repair. And very quick. I'd recommend to anyone that needs tire service.
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September 2023 by Bill Hubbard
Service was great. Chris was very professional and had me back on the road in no time. I would definitely recommend this shop
