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October 2023 by Margaret N.
This place is amazing!! Looking for tiny screws for decorative replacement parts for outside lighting fixtures. They had them! The people were so helpful!!Definitely will go to this Crown Ace Hardware for special projects.
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October 2023 by Stanley R.
This is an American classic, the hardware store, virtually unchanged since my childhood in the 1950's. This location is a particularly fine example. This is my local hardware store.The service is always friendly and helpful and professional. They have everything a person needs for that little project that will make their life complete.The connivence is so wonderful, the value is in not have to hike through the warehouse store.I buy their paint and hardware and sprinkler pieces and nails and bits and oil and sandpaper and buy spray and Necco wafers on the way out.It is a treat every time!
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September 2023 by Susan P.
Amazing customerService!! Joel was amazing custom matched my water sealer to match my existing paint color. Bravo !!!
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August 2023 by Dave E.
What a great store! Probably the largest Ace I've been in and it was packed. Found what I wanted, staff answered my questions and concerns. Unfortunately I had to return the item but I'd been careful not to destroy the packaging. Checkout lady was appreciative of that. No hassle return and just really nice people in this store. Not close for me but is definitely worth the drive.
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June 2023 by Todd Lassig
This store is awesome. They (almost) always have what I need, their staff is always friendly and well informed about their products and I always leave glad that I came to this store instead of a big box down the street.I would give them a five star but there was an occasion they didn't have what I needed. The guy who helped me seemed genuinely frustrated about it and wanted to help me out. I just wish they had a larger selection, but then they would be the big box store and I wouldn't like them as much. Catch 22.Summary: Always go here first. They have worked hard to deserve the first chance at your business. Only go elsewhere if they simply don't carry your item.
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May 2023 by Lane F.
Attendant was very helpful and friendly and good selection of electrical plugs, but the cashier lady had an attitude. Monday noon thing maybe ?? Cashiers in other places dont have that and I always go back. Other than that, it was five star.
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April 2023 by Tyler D.
Walked in looking for a bolt. Was greeted and pointed in the right direction. Got to the bolts isle and tried to find the bolt but couldn't. I looked around and heard employees in the back. 5 other customers were there looking for stuff, but no one helped them. Eventually they all left, so I left too. I can't buy what I can't find.
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April 2023 by Don G.
This little hardware store! They have good products and most importantly outstanding customer service I often come here to get barbecue supplies and yetis. If I had one slight critique, I just wish they had a little bit more inventory however I understand the store only has so much square footage.
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April 2023 by Thuy-Linh Nguyen
Customer service and staffs here are the best! Dave Ben, David are all friendly and helpful with my painting issues. Thank you so much!
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April 2023 by Garrett O.
Please remind the elderly lady usually at the register that coughing all over your hands several times and proceeding to handle my items and the transaction (receipt etc) is not hygienic and is actually incredibly disgusting :)
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March 2023 by Matt Hoadley
Get practically everything you need here for small projects. Great selection.
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January 2023 by Julia Clark
The people at this store are super helpful and friendly. It’s always fun to shop at Crown Ace HB.
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November 2022 by David G.
DO NOT SPECIAL ORDER ANYTHING FROM ACE HARDWARE!!! I purchased a DeWalt electric mower from Ace. I picked it up from the Huntington Beach location on Adams and Magnolia (Crown Ace Hardware). It quit working under the 3 month money back guarantee from DeWalt, so I called to find out what my options are. They transferred me to a manager, I told her what my issue was, but as soon as I told her I had purchased a DeWalt mower, and before I could even ask any questions, she's telling me "we don't carry those". I told her I ordered it online, but picked it up from their store. She just kept on with "we can't help you". Her name is Barbara Mason. Just to be fair, I was getting a little pissed because they're supposed to be "The Helpful Hardware Place". Anything but when they immediately say we don't sell what you bought from us and we can't help you. Her fix was to call their online sales which according the the manager, they have nothing to do with, or call DeWalt service. Like I said, if they don't carry it in the store, don't buy it online. They're just trying to get in on the Amazon business, but they are NOT doing a good job of it.
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September 2022 by J B (StFerret)
While they didn't carry most of what I stopped in for, the items are uncommon/specialized so I wasn't expecting much... All that aside, they stock plenty of alternatives which could be modified to suit in a pinch... And their hardware selection is impressive (a la 80s radio shack)Their team was helpful, knowledgeable, and honest when their expertise waned, bringing others to assist.Then followed it up, going above and beyond, providing referral to nearby specialists in door and furniture hardware, chrome pipe fittings, etc... (even providing back-ups in case those don't pan out).I will definitely be returning soon! ?
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September 2022 by George Turner
I like the hardware store vibe. It has almost everything you need for around the house. And it's not that overwhelming crazy big box feeling. They're always people around able to help you.