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March 2024 by Sherree S.
This Walmart has turned into a complete nightmare! I purchased a vacuum a couple months ago, get home open the box and there was someone's old dirty vacuum inside! When I went to return it I was treated horribly, like I was the one that put the dirty old vacuum in there, so, I swore off every going back (took me over 2 hours to get them to exchange it, they finally did, I never wanted my money back I just wanted what I paid for). Well, since it's so close to home I caved in and went back, my mistake. First of all they rip out all these cash registers and put in self check, then loose too much money so they close down the self checks (understandably) now with so few check stands open makes some people nuts, I was literally attached by some lady that was angry she was in line today, what does management do? sit and watch, apologize to me (like what's that doing someone should have called security) my finger is messed up because the lady wouldn't stop pushing her cart into me. Time to focus on a better place to shop, Target is worth the extra mile, at least the customers are safe and treated with respect, store is much cleaner as well. Worst management I've ever seen! Hopefully this Walmart just closes down
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March 2024 by Mary Y.
It's a long line in money services they never feel the need to have two cashiers at the least. Then the 1 they have working is to busy trying to have personal conversation. Then I get out of line and walk to customer service it's like 3ladies also having social hour. It's really unbelievable.
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February 2024 by Joyce Jackson
Had everything you want, great personnel.
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February 2024 by Crystal Manco
I had good experience
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February 2024 by Guadalupe Romero
Horrible place. Management treats guests horrible and insults them as well. Don’t ever go shopping there.
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February 2024 by Edwin Arley Velásquez
Excellent service, very organized when paying
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February 2024 by K L
Not as busy as usual.
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February 2024 by Ivy Lynn Langston
The friendly people
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February 2024 by Saul Bustos
A little bit of everything nice store
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February 2024 by Agustin Romualdo
This store doesn't have the things I'm looking for it is always out of stock. It sucks.
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February 2024 by Tini Hill
Lots of changes but still good prices and tons of things to choose from
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February 2024 by Anita Shields
Went into Walmart in hesperia to purchase eye drops and other items. The eye drops were between locked glass. I asked an associate about getting an item and she said that she would get someone for me, and she did so. When the other associate came and opened the locked glass. I seen the one item I wanted to purchase, someone had placed the eye drops under the wrong price about seven boxes and I pointed it out to the associate and she told me to take a picture of it and that I would get one at that price, and she she that she was going to move the item to the correct place. I went to the register to pay for my items, I told the cashier what happened and showed her the picture she tried to over ride and it did not work, she rung it up at the regular price. I asked her to call the manager and I told her what the associate said and she said that that associate should not have told me that I could have it for that price. I asked for the manager name and corporate number. They wrote it on a paper towel and gave it to me and said that she already emailed her boss. I went to try and find the associate that unlocked the glass and couldn't find her, maybe she was in the back by now. I called and made a complaint and was told that this would be handled asap. I've been shopping there since it opened. Never had a problem before. If your associate are not sure what to say, get answers from your management before trying to handle your self. I'm to see if someone will contact me. This happened February 4, 2024 aa little after seven am.
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February 2024 by Adrien Juarez
This store just had some remodeling done, and it's going to take time to get used to the new layout. Overall, the store looks nice, and the bathrooms are really pretty !!! Let's hope it stays this way.
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February 2024 by Loverucan Blessed
Going to Walmart and scanning my own items over the years and all of a sudden I'm being told they have to scan the first item.. If I wanted them to scan my items I would stand in the line for that. Just because they have nothing to do but stand there don't come and tell me it's the rule. Open the lanes back up and start scanning since they want to scan so bad! I'm pretty sure someone will need their help but that's not me. If they have no work for them give them the day off instead of standing there wanting to scan people's items. Walmart has made it very easy for customers to scan and go over the year's (we don't need help). There were two area's for self check out and the ladies just stood there and watched and helped when someone had a problem, but now! This new rule for the people who don't have nothing to do but try to look busy and scan. Next time I go to self check out and they tell me they have to scan my first item I'm going to make them scan everything since they want to scan so bad, if they have a problem call the manager!
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February 2024 by Power Curl Powerlifting
This Walmart is better than the others in the scarier places in the high desert. It's not without it's flaws, I would never let my guard down at a Walmart in 2024, but this one tends to be least colorful.
