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March 2023 by Michael Williams
The only reason why I'm giving them 4 stars is that I wish they were open on Saturdays.
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March 2023 by Chris P
Melissa is excellent, easiest bank account ever opened.
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October 2022 by Irma D Corral
I wish I could give this place 0 stars. US Bank policies are absolutely trash. Employees are clueless and incompetent. Don’t bank here.
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August 2022 by Jennifer Garduno
Love coming to this branch the girls are always polite and friendly and Mr. Roberto has always helped out me and my husband and made us feel welcome
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August 2022 by Daniela Corral
I wish I could give this place 0 stars. US Bank policies are absolutely trash. Employees are clueless and incompetent. Don’t bank here.
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August 2022 by Jake M.
F**** US Bank!!! I wish I could give negative stars. I set up a new account because the branch was close to my work and home, also my paychecks were from us bank. Easy right? Nope! Everytime I deposit a check in the ATM how I was informed on the convenience the checks were held for ridiculously long amounts of time one being 2 weeks. Calls to customer service are a waste of time all they do is read a script and just repeat it no way of helping or contributing. Most of the people in the branch like the tellers are good but then the managers come along and are total s**** No one should ever bank with us bank. F*** you us bank!!!
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July 2022 by Leonardo C.
Im a truck driver and i get paid by the work i do not hourly, so my checks are not accurate,So when my checks go above 1500 they alway reject my check and hold it for 15 day, second time it happens, and the guy at the branch (Robert) i think thats his name he does not not anything i aked him, but i will be switching banks can have my money in a bank that i cant trust.
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June 2022 by Sr M.
i sent my grandson $2000 and they froze his account for over 7 days. i called my bank - said us bank had my money day after the ck date - thats 7 days ago! yet they froze his acct & he owes them zero & he had rent due on 1st & emergency pet surg ( thats why i gave him $2000) had to go with his job for a wk out of town with no money ( they froze his acct). told him theyd call me - never have!!!!! he also had automatic pmts that couldnt be made so now probably late charges. they need to unfreeze his acct and give him my money that they have or immediately wire it back into my acct! union bank was to become us bank - im now going to close my accts with union bank! i dont owe us bank so why are they holding my money for my grandson?
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March 2022 by Gabriel Reyes
Why is nobody doing anything about the issues this bank has (poor leadership, rude staff, & BROKEN ATM). These issues have been ongoing for some time now and nothing has changed. This property has a very bad reputation and is making the US bank name look bad. Staff doesn’t care but I would think corporate would care and get involved at some point.
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October 2021 by Karisa Stickels
The tellers are nice. The bank is close during all thats going on and atm never works. Atm is ether not work, out of money or cant deposit money. Everytime I go its always somthing wrong with the atm. All the different charges are bad. Got charged $20 for a wire transfer.
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March 2021 by Mark Jones
I like it cuz I can pull my money out with no service charge on Direct Express
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February 2021 by Karisa Velasco
The tellers are nice. The bank is close during all thats going on and atm never works. Atm is ether not work, out of money or cant deposit money. Everytime I go its always somthing wrong with the atm. All the different charges are bad. Got charged $20 for a wire transfer.
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November 2020 by Bgirl Nation
Never a long line and tellers are nice
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February 2020 by Gabriel R.
ATM is constantly broken today . Have reported this on multiple occasions and nothing seems to be done. They have a sign in the lobby that reads "help us help you by having your transactions ready" Some of us would never step inside but had no choice. The wait to get some cash was 25 minutes
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February 2020 by Chris Reese Music
So far, so good. Friendly staff and lots of locations.