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February 2024 by Matt Shannon
Ridiculous, they won't cash a (citi) check unless you have an account. I brought proper documentation, but "we don't do that here". This should be illegal, and I will be inquiring about the legality of this practice with a lawyer.
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November 2022 by Wassim Majeed
One of the best locations in southern cali .The bankers so nice and helpful.
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August 2019 by Sandra D.
Thank you all so much for always being so accommodating to my personal & business needs ! Everyone here is SO friendly & super helpful ! I'd definitely recommend this branch for all my personal AND business needs !
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August 2019 by Karen Planalp
The staff, and Manager whose name is Joseph... were professional and provided excellent Customer Service. Thank you.
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May 2019 by Marlon Caballero
Really helpful staff they take the time to understand your bank purpose needs. Although they are next to Hermosa Beach on the pier they have not forgotten their professionalism to carry on day today Bank duties.
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July 2018 by Christine N.
Tasana Cervantes is the best. She is accommodating and professional, and on top of that, she is friendly delivering a sincere smile and eye contact. I'd recommend everyone to visit the Branch at Hermosa Beach Pier. Ask for Tasana, she will help you. Thanks Christine
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August 2017 by Bob N.
I was here today to do a wire transfer and Mrs. Cervantes did a wonderful job helping me. The branch manager was really kind and made my experience better. I want to say thanks to all the staff there as they helped a difficult wire transaction go a little smoother. Thanks for ur help. Great service.
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July 2017 by Bertha Burntstone
Upon submitting all the paperwork for closing 2 IRA accounts, Joseph the mgr Hermosa Beach gave me back the DE4 form I had completed, said I didn't need it. 8 days later I called to find the status of my closing. Was told they had sent me a letter 2 days previous that I need the DE4 completed. No phone call nor email. Instead snail mail! Never bank with Citibank. Incompetency runs rampant.
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April 2017 by Hiroshi Yokohama
Excellent customer service and very helpful staff
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February 2017 by Traditional D.
Traditional Development Group, we sincerely appreciate you Mr. Baber Farag. Thank you for making banking easy.
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August 2016 by michael b.
Brent the branch manager is ReSponsible. Quick to answer questions, and even quicker to solve problems. He is the best and definitely gives a reason to keep coming back. Awesome work Brent keep it up!
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April 2016 by Melissa Robertson
No line I was helped right away by employees that were professional and helpful
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May 2011 by Carl Schneider
I have had good experience with this bank
