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January 2024 by Alicia jarrin
I want today wanted to get my items and didn’t got it nothing at the store and I got disrespectful at your with coworker’s looking at ugly to my face and I left my items I thought it was mean I never shop again. I like I was gonna do something wrong. She give me ugly look on the face. So please anyone be careful going that store. Shop to different store location.
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January 2024 by Donna Lewis
New for me but loved the variety of Perfume
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January 2024 by Angel Flores
I went in today looking to match my foundation shade. I hate going in there and asking for help but Lauren helped me out with my foundation, concealer and contour without the anxiety. She was so sweet, knowledgeable and helpful. I appreciate you Lauren! You’re the best! Also, the cashier was very helpful as well. This was the best experience I had at a ulta in a while.
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December 2023 by Jen Long
My stylist nice been going maybe handful times color and cut. Last time we did extensions manager was to assist her first time but at a meeting she started adding layers as it was to blunt she felt herself it wasn't looking right, then the tape was too close to front face and I left with dog ears so to speak. I looked as if I had a wig on. I had a xmas party to go to within a few hrs called Manger she said we can get u in next week or Monday are you kidding me... I work out of town difficult to come back mid week require a day off I can't go to work like this. YOU CAN'T fix Saturday or Sunday??. NO money back lessons learn. I eneded up Sunday to certified extensions stylist they took them out re set them correctly and was told my hair cut not blended with extensions. I was grateful they took me in . The second salon they used tools ulta did not for measuring and pressing etc she gave me a hair cut in back to look more appropriate.things happen for a reason.. very expensive lesson learn lost money but I found a new salon and took me in on a Sunday evening paid her 40 dollars tip. I love my hair because of her . Will I fo to Ulta of course for make up in another town. No hair in Hemet. Also manager not very approachable this is what you get this is what you pay for end of story is how they see it. .
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December 2023 by Crissy Stewart
Toni did an amazing job coloring and cutting my hair. I highly recommend!
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December 2023 by alison mckee
I love love love Ulta for all my beauty needs!! Always stocked and staff very helpful.
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November 2023 by Stara Letomaston
as a reward for my child finishing their work at school -which meant catching up on 23 assignments before end of quarter- We rewarded her a 60 gift card for a 1 hour makeup tutorial with her friend. can you make a part of this is very nice and she kept her makeup age appropriate for a 13 year old took her time did a great job.
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November 2023 by David Wilkins
To expensive
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October 2023 by Marisol DeLara
Love this ulta! Prisila was very friendly and sweet! She even helped out with a coupon that I had Missed out on.
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September 2023 by Gabriels glam
The customer service was 10/10 the worker Julia helped me find my perfect foundation match and has given me my best ulta experience I’ve ever had with a worker she was so nice and super helpful and gave me very good advice I hope to run into more workers like Julia she was AMAZING
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September 2023 by Jessica
If you are looking for a hair service I recommend Melina. She did an awesome job with my haircut. She definitely knows what she is doing.
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August 2023 by Scott Tilley
Had a last minute scheduling change of a surgical procedure that stops me from driving for now. I wanted my daughter to pick up my online order for me. Store associates refused to offer to look at her driver's license to see that her surname and address matched mine. Store manager kept repeating "that's not our store policy!"First, there's nothing wrong with my hearing or brain. I heard you the first time.My point is that it would have taken your associates an extra 30 seconds to check her ID. That's it. If you can't help a customer like l've done countless times working retail in Hemet then you do not deserve my money, either. I will absolutely never use Ulta again for my cosmetics. I'd rather drive into Temecula to use Sephora. Your store is literally the crappiest customer service and rudest store manager l've ever experienced in Hemet. Ulta, do better training your staff how to handle fairly easy order situations other than repeating themselves over and over. I guess there's yet another reason that Sephora is preferred amongst my friends.
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August 2023 by Madisen
Do not bother with this store !!! Go to anywhere else but here. The store manager is INCREDIBLY unprofessional and should not be working here. Their store associates are in for a rude awakening with their lack of social skills and horrible treatment of customers. Save your money, go to Sephora and do not go here.
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August 2023 by Crystal Brooke
Lizbeth does amazing hair services! She is great at color and cut.
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July 2023 by Stephanie Garcia
Price on the shelf was less than product rang up for. Added 10 minutes to the transaction time to get it fixed.
