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February 2024 by Eduardo Perez
They helped me out with shipping since I work long days I didn’t know they accepted and did shipping but they informed me of all my questions over phone as well as in person
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January 2024 by Tom Muller
Staff makes up policy as they go along, without managements knowledge. I prepackage and pre-print my UPS labels so I don't have to wait in line, especially during the Christmas rush. I had two of them to drop today, and a very young girl saw that I went ahead of the line to drop my pre-paid boxes (no receipt needed) and informed me the store policy changed, and I had to go behind her friend in line. The young man working the UPS shipping station totally backed her up. I complied reluctantly, and on my way out, I asked the manager about the new policy and he was totally surprised, and assured me that pre-paid packages without a receipt can be dropped without delay. I go to this Staples all the time, and I really don't understand the 2 young peoples motivation for doing this, but I have my suspicions. Ageism is hard to prove, and I won't say that was it, but it sure seemed like that to me.So it's been a month, since the owner said she'd investigate, that was just window dressing, I've never been contacted, and there's been no follow up on this review.
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January 2024 by Richann Buegel
You had what i needed and everyone was very helpful. Store is very clean and welcoming
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January 2024 by Nurse
Need to hire more staff to deal with Amazon returns , they are so slow
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November 2023 by Nicole Rae Valencia
It turns out Staples is a convenient location for Amazon orders!I recently ordered Skechers via Amazon which ran big and I needed to exchange for a size smaller than I'd normally wear. Normally a cause for anxiety, the return was painless and efficient ?.I just brought the shoes back in their original box (the shipping box was not needed) to the shipping desk next to Staples' print and copy center, the clerk scanned my QR code and provided a receipt for the return. The return receipt even had a coupon to save on a Staples order, a nice marketing incentive!
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November 2023 by Kris Simmons
Cole at the Hemet Location is the reason for my 10 rating
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October 2023 by J B
Store clean, no long lines and only store where I could find the carry cart that folds down.
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October 2023 by Jon West
When I entered the store I started looking around. The cashier, not busy with another customer offered help. I was provided information and alternatives. I also found some other items easily. Check out was quick and friendly.
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October 2023 by Carlos Rivera
Great experience shopping here. Very friendly and knowledgeable staff. Solid deals in items actually worth purchasing.
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September 2023 by Walter Pleasnick
Virgil is an excellent, hands-on manager. He is always alert and quick to help or to get one of his associates to help customers. The store is unusually clean, neat, and well organized. Labeled aisles are very helpful. Also, his prices are reasonable, and his sales are frequent. I recommend you shop there, of course. Let's support our local merchants!!!!
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September 2023 by invictafarms
Very clean and neat. Kinda pricey, but I can get what I need, without waiting. Their print shop is my go to for laminating, large printing, posters, etc.
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August 2023 by Sabrina Richey
The ladies are always so helpful in the copy and print department.
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July 2023 by Tim Huey
Staples of Hemet is always clean, organized, items priced well and stocked. Also, the staff is friendly and helpful.
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July 2023 by Jacqueline Donohue (C21 Affiliated Realtor)
Always a greeting, and smiles, the customer service is great, I always get questions answered or given an option to solve any thing that can't be answered on site.
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July 2023 by Al Mattson
I selected the product myself from the self service area. Fast speedy service. Price keeps going up but understandable these days.
