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February 2024 by Drew Green
Let me start bye saying.I've been a loyal customer at Marshalls for years at the last location and the new one.As I walked into the store with my girlfriend I was immediately being stared at bye a few employees that looked like security guards but I just brushed it off. As I was looking at squishmallows for my niece I was being approached by a black man in a tactical vest big dude about 6"2 250 pounds comes right behind me literally breathing down my back talking on his radio saying cover all exits. I looked around and there was now 2 of them no other customers around it was obviously towards me I felt so uncomfortable I went straight to my girlfriend and left the store being followed 3 feet away the whole rest of the time. As I was close to the door this prick says have a goodnight. The audacity of this man treating me like a thief the moment I came into the store is probably why people are saying there's no lines here.ITS CAUSE U HAVE A 250 POUND BLACK MAN FOLLOWING ME. I will never shop here again. And neither will my friends and family I'm telling everyone who will listen about my experience at this Marshalls!!!!
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February 2024 by Brownie Plimpton
I go for inexpensive dog toys
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January 2024 by Irene Pardo
I went to this Marshall’s and was there for about an hour taking my time looking at the face products. I then went to the back to look at the food products when a lady comes super close to me basically back to back with me and I thought it was a random person who didn’t know personal space but then I get out of that aisle and I noticed that this person is a Marshall worker and in my head I was like why is this person so close to me “organizing” the aisle that I am in. I used to work at TJ Maxx so I know the protocol when management thinks that someone is stealing. So I connected the dots and I guess they thought that I was stealing and keeping an eye on me. I tried to brush it off, go to other sections, and then I finally went to check out and in the checkout line I felt eyes from all of the cashiers. As I’m checking out she asked me if I have a credit card and I was like yes but I don’t have any rewards and then as im about to pay she tells something to someone else through the little walkie talkie, and I know for a fact they were talking to management and telling them that I paid for everything in my cart. I felt disgusted and embarrassed. I moved to hemet about a year ago and have been going to this Marshall’s a couple of times every month, I’m basically a regular. It’s so offensive that they would think this of me when I was not doing anything out of the ordinary. They should focus on people who actually show signs of stealing and not loyal customers who go there to spend their well earned money. I’d hate to think that they were being racist since I’m Latina and the Marshall’s workers interacting with me were both white but if the shoe fits. Will not be going to this location again.
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November 2023 by jose garcia
Good store if you like shopping after the employees left overs. Saw some really nice items stuffed in giant boxes with employees names and 20% discount on them right behind registers. Should have took photos but didnt want to risk getting kicked out. Forget trying to find anything nice in the store they are all called for in the boxes. Great Customer Service.
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August 2023 by Verchell Smith
I’m very please with this store , It’s the only store i. town that i’ve been able to walk in to shop and go straight to a register and check out without a wait , the sales lady’s are very nice and helpful and the manager Karla makes shopping in hemet worth wild.
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March 2023 by Kimberly J. White
The Manager Katy is always so nice here. Its Great that she knows how good customer service should be.
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November 2022 by Bob Bee Clark
I never really shopped here before. One day I gave my sister a ride and I been going back ever since.. The prices are decent and they actually have name brand stuff as well.
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November 2022 by C. Ticasso (Ticasso)
Good mechanical service excellent customer care.
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August 2022 by Evelyn Casso
Manager on duty was rude while trying to purchase shoes. Guess that's the most stolen items in the Banning store. LOL
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August 2022 by BigAng85
I have never felt so uncomfortable shopping there Tuesday. I understand the shoplifting is a big problem Close to closing but not everyone who isn’t dressed or looks a certain “shoplifter Look” is there to steal. Mostly all employees taking turns looking at me. As someone who shops here quit often will shop at another Marshall out of town. Was actually thinking of closing my Marshall’s CC, but will just shop at another location.
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August 2022 by Karina Figueroa
First time I came to the new location. Good finds (: It’s is very clean. The staff is very friendly,
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August 2022 by Cheryl Clemmer
Good service, clean store, well stocked, and best of all service with a smile. That seems to be hard to find these days.
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August 2022 by Daniel Escobedo (Danny)
Great place to shop. Good deals
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July 2022 by Kelly Hillig
This is their new location. Very clean, lots of merchandise, great variety. Was in a bit of a rush, so didn't have a ton of time to look around, but from what I did see, looks like a great start to their new location. Staff very friendly. Hope to go back soon when I can be more leisurely.
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June 2022 by Sharon Morris
This store is very well layed out. Super clean and organized. Depts clearly identifiable by hanging signs above each one. Spacey and easy to move around without bumping into other shoppers. The Dressing rooms are outstanding. Big rooms with hooks identifying “keep” , “think about “ put back. Huge sitting area ad large mirror in a brightly lit space. The Rest Room was safety first as everything works without touching including soap and powerful hand dryer. The only con would be more than one dryer would help. As far as products they have everything and I love the quality they carry consistently in every Dept. Finally you can’t beat the pricing. I’m a fan for life!This Company took the time to consider what it takes to make shopping in Marshall’s a pleasant experience.
