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February 2024 by Wayne White
They helped me right away. They were very friendly and courteous. I chose the lifetime warranty alignment for the Lincoln MKZ because all four wheels need to be aligned. With all the potholes in the area now, I wanted to make sure that my alignment would be renewed on a regular basis so that I could make sure that my car always tracked straight. I was very happy with the price and the service that Firestone gave me.
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January 2024 by Sharon Battles
I have been a customer of Firestone complete since 1995. They have taken care of all my services & repairs with friendly staff & wonderful service. I would recommend them if you are looking for a reliable car servicing & repair for you car!
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January 2024 by Vince Russo
Very happy with Firestone been with them since the early 80s
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January 2024 by Dian Humphrey
Paul and Gilbert and extremely knowledgeable young lady (please forgive me miss but I failed to write down your name)the entire crew are helpful and honest which for me means a lot it speaks volumes about the hemet location I will continue to utilize my life time warranty and will have the tire rotation as the young lady recommended I'm thankful for having what I consider to be a valued resource accentuated my by honest group of people that I can trust thanks to those individuals as it's the people that make the operation successful I don't know if all Bridgestone/ Firestone locations operate the way that the hemet location does but if they don't they could use them as an example of how to operate a successful those at the hemet location deserve a raise bless you all a grateful Dian H Humphrey
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January 2024 by Stephen Adewole
Caring, customer-friendly service
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January 2024 by Stacie Riddle
They are super helpful and totally nice. The employee that greeted me and assisted me is for sure the best!
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December 2023 by Scott Oxenreiter
Shout out to Adriana (I believe) who helped me with tires and alignment 12/6. She stayed open late to get me squared away and just really had awesome customer service.
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December 2023 by Michael Patrick
Paul's the man great service got me in and out and was very professional.
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October 2023 by Miguel Palacios
How’s this place in business? Terrible service. On their phones. Why come in to work if your not wanting to greet customers soon as they walk in. Took my vehicle and business elsewhere.
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October 2023 by Ramiro S.
All my mom needed was a tire rotation but by the time she left they had convinced her that she needed new tires and not just the ones in the front but all 4. She ended up buying them. They have consistency taken advantage of her and her lack of knowledge. If you have a loved one who is elderly or you are a woman, do not go here. They will take advantage of you.
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October 2023 by Tony Hernandez
Had to return three times with tire installment issues. First time one tire didn't get balanced. Second issue, tire was installed in the wrong rotation. Went back to get replacement and correct the problem. They ordered the wrong tire had to come back the next day!!
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October 2023 by Maribeth Gunn
Did a amazing job on my aliment and offered a great warranty on both tires and aliment with sign up. Highly recommend this location.
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September 2023 by jaime abrena
the lady gave me an appointment in august 26 2023 @ 2:00pm for two front tires plus allignment and it was done after 4:30 pm. As I was driving the car for home i notice the car was pulling right side of the road. So i call the Firestone right away and she gave me an appointment the next day at 3:00 pm . i came back the next day at 2:45 pm she told me she is fully book for the day, and i told her why you gave me an appointment and i don't have slot for the day. She told me can you come back tomorrow. And i was fully frustrated for the day so if anyone go to this shop think twice before you book in.
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September 2023 by Paula Dill
Had an alignment done. Purchased the lifetime alignment package for a few bucks more. So worth it. Courteous and honest service.
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July 2023 by Enrique Delgado
I came to get 4 tires replace, I came after 3 hours and they didn’t even touch my carThey told me 2 to 3 hoursI was upset and they acted like is no big dealThe young person with curly hair was steering at me rudelyThis has never happened to me before I been coming here for 15 years
