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February 2024 by Diane Kellogg
Took 4 trips threw the line. 6 hours! For a Real i.d. for a 55 yr old lifetime US Citizen who has carried a valid calif i.d. for 40 yrs. ! Speaks volumes to how this state is being ran now a days. C/s is atrocious, yuk!
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February 2024 by Joanie Chesnut
The employees are so nice and professional acting. They acted like you were valued, as a customer. The wait time was shorter than I had expected. The only problem was there should have literally been two lines. One for the disabled and the other regular.
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February 2024 by Visiting For a minute
The lady at window 14was extremely RUDE and unprofessional!!!!!she has long braids and wears glasses and she is black.I went to change my name and renew my license and she used my witness on my marriage license as my name I told her it was incorrect and not my name and she turned even meaner. I made a mistakeon the computer and didn't put the last two letters of my address she was livid you did this !!!! I had my renewal notification luckily because she said you need to take written test!! I told her it doesn't say that on my renewal it said eye test and picture .I paid her $45 the receipt said $0 fees paid so I went back because since she used the wrong name as my original name I might have trouble with my new license and name change .I felt I needed documentation to prove I paid she gave me old receipts with the wrong name as my receipt. I have never in my life had anyone who worked for DMV be RUDE ever . she tore the bottom of my temporary license off so I don't have the numbers at the bottom or a line to sign my name . The camera lady was verynice asked why I tore off the bottom .I was shocked and disappointed in window 14 behavior ! I pray other people don't get bullied by her .after reading the reviews she has a few complaints on the reviews . I wish I would have recorded her . Unfortunately she has job security and they don't care how she treats customers .
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February 2024 by Ruben Duron Jr.
1/19/2024 Wow Hemet DMV in and out in 20 minutes!! Great job people!!California Department of motor vehicles,HemetIn the spirit of full disclosure I am currently disabled. The services provided to persons with disabilities at this DMV in Hemet include handicapped parking, separate line for disabled and appointments, and chairs marked for the disabled. I was able to go right in,check in and move right to the waiting area. The wait time will still based on the particular action you are trying to complete and how many others are there for that same action. As different workers work on different types of task.
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February 2024 by Jeffrey Hughes
While I rarely go in person, this is the reason why. The crowds were big, but moving quite quickly. That is not a problem. One of the 3 people I dealt with was pleasant enough. However, the other 2 acted as if I were a moron and every word I uttered was a lie. I received sarcastic responses when I answered questions and dirty looks as if she were 14 years old. The other expected me to read her mind or try to translate what her hand motions meant. Will avoid at all costs.
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January 2024 by Zoë A
I went to renew my DL/ change address back in July. I never recieved my DL. I went back in before my DL was about to expire and asked why I never recieved my new DL. Apparently they failed to tell me I was supposed to take a new picture. I went back in to take a new picture and a month later I still have not recieved my DL. I went in today to find out why and they said I still needed to take a picture. They never finalized the photo and never sent out the new DL. They then tried to charge me to renew my liscence because it is now expired due to them not sending me the new one. I have my temporary DL to show that I was in there when I said I was to take a picture and that didn't matter they are still trying to charge me a second time for a DL they never sent out because they never told me I needed a new picture in the first place. I'm never going to this DMV again. The woman Assisting me did not want to help or listen to their mistakes that led me to not having my DL in the first place and was incredibly rude. Nothing was resolved during the visit. I am very disappointed.
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January 2024 by Kenya Moore
Surprisingly quick and good customer service..
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January 2024 by J B
Fairly quick for dmv, no appoinment just over an hour
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January 2024 by Alex Martinez
The "Get in Line" option on your cell phone is great!!
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January 2024 by Jose Ramirez
is going fast but there's a lot of people.
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January 2024 by Michael Kochis
Thanks to making an online appointment I was able to get my RealID paperwork processed and everything else required within 15 minutes.
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January 2024 by Eugene Van Hoozen
This is not only a ZOO but it's a bunch of bull manure!!! The 25min to 1hr wait is a dam lie for drivers license, been here at least 2hrs and still waiting... Plus no empty seats on the DL yet they tell you to sit down. You can barely hear them calling names, yet they want you to sit on the far side of the DL section.BIGGEST JOKE I SEEN IN A LONG TIME. WHAT A WASTE OF TIME AND MONEY. TAXPAYERS MONEY USE AT IT'S FINEST
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January 2024 by R D
This DMV is fast and efficient..the employees are very helpful and knowledgeable.. however everyone has experienced that one employee that should not be in customer service..this DMV unfortunately has one..
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January 2024 by steve baylie
1 Hour turn around visit. Faster than most in Los Angeles with such a low population out here in the desert; it's smarter to go here if your in the area
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January 2024 by Robert Jacobson
Nice day at dmv, not to crowded and in and out 45min