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October 2021 by enrique amezquita
How are they gonna take a break at 4pm then not return till 5:30pm the place closes at 6pm. 09/29/21 wasnt suprised by 2 stars they also forwarded my call a few times. Just dont say ur open.
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August 2021 by Toya T.
Their hours are inaccurate. They don't close at 6 as stated but 5:55 or when they see you drive up.
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February 2020 by Dj M.
They used to have employees with really great customer service who payed attention to detail. I have been a customer of theirs for over 3 years, everytime I've had a loan due they would give me 2 calls as courtesy reminders to let me know it's due, I even have their number saved. The last two times they dont call me, they just auto submit the check to my bank, which I dont always keep or have enough money in the account. I've always just gone in and paid or talked to them when they called and then came and paid.. Now they just submit the check with NO NOTICE, it's frustrating and disappointing, and on top of everything the girl I spoke with claimed that they did call, when they didnt ,, I would've answered, Anyways the new crew at Hawaian Gardens lost you a customer and their customer service is very lacking compared to Jessica, Elder, Noemi and others, of the past,,
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January 2020 by Priscilla Garcia
Quick easy service
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December 2019 by Chantz O.
Closes randomly during the day, do not reccomend.
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December 2019 by Arthur Robinson
Rude,and takes to long to cash a check long line while other cashier doing nothing
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September 2019 by knaughty knight
This store sure has changed, different staff, not trying to get to know the customers. At the door a minute before 6:00pm , did not acknowledge me said closed, all the ladies right there, will not be returning.EVER !!!!
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September 2019 by Emelia
Never experienced such rude customer service. Lulu didn't explain anything and when we asked to speak to a manager she rolled her eyes and laughed. Only to walk away without saying a word.
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November 2017 by Alessandra R.
They either close early (not at the time that says online) or whenever you need to send or pick up money from western union , out all of the sudden it doesn't work. Last time I went and said their system was down , I've been 4 times and all 4 times something happened. And when I called they are rude on the phone . Just bad costumer service over all.
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September 2017 by Dante N.
Fraud store. Horrible customer service. Doing illegal transactions at this site. Don't go unless u want to get ripped off
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June 2017 by Amy Servic
Love this place! The staff is very caring and genuine! I'll never go anyplace else for a my loans! If your honest & true to them they will treat you just the same!