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July 2024 by A R
Slooowww.
Multiple service items here: regular cashier, amazon return, printing, customer service, etc... Lines at all spots that didn't move. A handful (no more than 5 total) of associates bouncing back and forth from spot to spot and lines that either didn't move or just inched along. Expect to spend 20 to 30 minutes minimum in here just to check-out!
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July 2024 by Joel Baker
Great visit to the Staples in Hanford CA. Staff was friendly and courteous. The cashier prompted me to use my app and now I have $50 extra to spend next time Im in!
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June 2024 by David Amador
Customer service is the best
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May 2024 by Judy Connelly
Very friendly and helpful
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March 2024 by Jacky Zavala
This is mostly for the printing services - the staff was SO kind and patient with me. They took the time to make sure I was getting the correct print that I needed. The staff was so friendly and welcoming! Judit was the one that was working with me but I really appreciated how nice the department was.
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October 2023 by Chris Thompson
Order online. Come in for pick and then go get your own stuff. Same day print. More like….when we get around to it. This place has horrible customer service, and should be avoided.
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September 2023 by celeste chacon
Wonderful experience with Darian!She called to get the clarification needed for my project. Also, she was very helpful to accommodate me.It came out so nice and looks professional.Thank you Darian! A+++++Keep this Printer Associate around :)
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July 2023 by Chetan Kirat
Super rudeeeee
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July 2023 by Bob S
Most ridiculous Staples ever. If you order a print online, do not expect them to start working on it until you physically show up to the store past the due date. No amount of phone calls or emails will get them to work on your order. I called three times and was left on hold and forgotten about. Another call they told me they would get back to me in 15 minutes to no avail. Ridiculous.Update:It is clear that the workers here do not give a flying fudge popsicle about what they do. Upon finally receiving my print, I get home to see that they cut it smaller than the requested size AND crookedly. What happened to pride in what you do and quality customer service?
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July 2023 by Tania Barajas
Waited over 30 mins just for them to edit one of my prints and Every time I go to store the employee kelsi always gives bad service .
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July 2023 by Kristen Lucero
Went into the store and Jason was very helpful and courteous.
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March 2023 by R.G.F
I had 5 of the nicest people help me pick out a PC
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January 2023 by Peggy Domen
The last couple months I have needed to print mailing labels and mail some packages. Both times I felt very welcomed and comfortable with the service given to get the task completed. Both times they took the time with me as how to print the labels. I will continue to go to them for my mailing and label printing needs it is enjoyable to feel like I am an individual customer. Thank you for great customer service in a time where it is very hard to find.
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October 2022 by Julissa Villa
Patricia always has the best customer service. Always nice seeing familiar faces at Staples Center :)
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August 2022 by chris grigsby
I went in the store today grabbed a memory chip and business invoices - walked up to pay for items ( only one cashier was open ) had one person I front of me - a lady -who had her phone out and was showing the cashier I guess some pictures - coupons or idk - a cashier next to me was there so I asked if she was open - she said what was your payment cash or card - I said cashier- she told me she could only do card transactions - I said ok - so I look back at the cashier with the lady and still were doing the phone thing - whatever that was - close to 10 mins had passed - in which at this time I noticed many employees in the front store area but no one on registers so needless to say I started to get frustrated to the point I was getting a little agitated - so finally an employee comes to open another register and asked could I help who was next - so I go over to newly opened register - put my two items on counter and he rung me up - total was around 42.00 so I had him a 50.00 in which he tales then I heard him call to get change at register from whom ever - a couple of minutes pass and nothing !!! At that particular time I am about to lose it - lose my patience which I rarely do but then he called for change again and I asked for my 50.00 back back bc I was absolutely done waiting to get rung up !!!Idk where the customer service went at that particr time but it definitely was not there - normally I'm in and out there but this time was one of those times where I can't understand what the problem was - I decided to go somewhere else that wanted my 50.00 and acted like it !!!VERY DISSAPOINTED !!!!!!
