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February 2024 by Linda Cantrell Terrey
Always Customer Savvy...?
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January 2024 by Robert Lester
Finally a bank that has great customer service, highly professional, and ever to help and resolve any issues you may have. I truly appreciate this type of service and find it refreshing.
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June 2023 by Ctsfamily5
We went in on a Saturday to have my son's High School account switched to a College account and to terminate the parental co-account holder. We had a lot of questions. We were helped by a teller, Derrick, who was patient, listened, answered each of our questions including offering additional solutions, and even found opportunities to connect with my son telling him happy birthday (he just turned 18), congratulating him on graduating high school and being accepted to college, etc. The experience provided by Derrick was expedient, efficient, and effective. Thank you Chase Bank and Derrick!
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November 2022 by Johnny S.
This isn't a busy bank at all so I'm very happy to have chase as my handler. Very friendly, quick & helpful tellers so going to the bank is never a chore for me. Not much else to add but recommend this to anyone if they feel like they wanna change banks.
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July 2022 by Qutrina Candrick
Worst bank ever. I went to withdraw my money from my account just for both their ATMs to deny me. I call customer service and they say well it's probably your card. You mean the brand new card you just sent ?? So now I can't access my money or do anything and not only that there is no chase in my town so I had to drive the next town over. Just to waste my time. Go to Bank of America or Wells Fargo in Hanford or Lemoore all Chase is going to do is steal your money and waste your gas.
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July 2022 by Nurse Memory
Just opened an account with Chase and the relationship manager Julie was awesome she answered every question, was friendly and very personable. Thanks Julie for making it a pleasant experience.
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March 2022 by James W.
watched the guy ahead of me come in to set up bill pay, teller ( some guy with a broken nose hiding his name tag) told him to just go online, the customer told him that he needed help from chase, he said I'm not chase, i spoke up and said you are you are wearing a chase tag on your shirt and work here, he said i wont help him please leave, the guy asked for the manager, the teller said why don't we take this outside. I watched the customer tell the manager he threatened him and she said if anybody don't like that they can bank somewhere else. This was the worst altercation but everything at this bank sucks. Poor guy. just the worst and least professional bank you can imagine.
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January 2022 by Nenette Walsh
You always ask me to open credit and declined me . Never again I will open credit with you lousy . Do not offer me nothing anymore.
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December 2021 by Jerardo aguiniga Cervantes
It's one of the bank that have my money it's seen it before it open it's like I goin it's know your account number and it's been a wrong account for any reason keep my money away from me it I tell the I'm the owner of the chase bank in general orders still on my phone it's say definitely it's all my money it's some ekes it's fet my account miss up and down the organization it's jerardo aguiniga Cervantes building owner manager CEO of all entertaining
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December 2021 by Carlos Avalos
The ATMs outside are never Working!! Even during business hours!!The ATM is not working, staff is not very helpful either.
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July 2021 by Jhonnatan R
The ATMs outside are never Working!! Even during business hours!! I come to this bank because it’s the only chase around and 7 out 10 times the ATM is not working, staff is not very helpful either. I hate to write bad reviews but This is a known issue and you can see on pretty much every review for this chase for the past 3 years, they truly don’t care if this is still a constant issue for 3 years.
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April 2021 by Leonardo Meza
Worst customer service and atms are always down.
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April 2021 by Laura Terrazas
They know it's packed on Friday yet never have tellers to help. Also the ATM are always broken. It's ridiculous and terrible management. When you see several people sitting ta their desks and the lines out the door. Get up and help us! Terrible management.
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February 2021 by The Remington
Currently Closed posable because of covid.
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January 2021 by Ivan Martinez
I opened my Chase account at this branch. Had a great experience and good customer service. I had several unusual activities over the last few years. Hopefully, they are not related to this branch since I no longer live in the area. Cheers.
