February 2021 by Kymber Du Smythe
I can always get what I need, and the staff are courteous and helpful.
January 2021 by Jordan
Friendly employees, fast farmacy and some good products. Lots of parking.
January 2021 by Nevada County F.
On NYE, I was having a terrible day and went into this store for apple juice at about 10:30pm. The man working at the check stand was the kindest person I've ever met. Showed me a picture of his cat. Made my whole day better.
October 2020 by Denis Vian
Wife went for Flu Shot. Don't bother filling in paperwork online or making an appt. None of it goes through and told to pay $40 co-pay.
October 2020 by Joe Singletary
Tammy in the pharmacy obviously hates her job. She is very condescending and rude and no help whatsoever.
October 2020 by DaLene M.
I made an appointment online (as recommended) for my flu shot at 9:30 am. In order to speed the process up it is recommended to complete the insurance information online - Done. I also checked in online, as recommended. They verify my info, appointment, insurance and zero co-pay. Now it is 9:20 am and they tell me, "We will start the vaccines at 10 AM. That's right 10 AM!! Why to you offer appointment beginning at 9 AM if you don't start the entire process until 10?!?!
September 2020 by Rita T.
Unfortunately the pharmacy staff lack any emotion. They almost try to be unfriendly. Why doesn't CVS doing better training and make their employees understand how a little friendliness can go a long way.
September 2020 by Joseph P.
Emily, will not take the time to actually help you... Jeremy, seems to be the only compassionate person there. I have been denied by Emily, and then approved by Jeremy in the same visit, his patience and diligence...his compassion the difference. Having only Emily on staff last night, I was denied my medication, she attempted to bill me, despite my insurance clearly stating I was covered...I'm going through withdrawal now as I seek another pharmacy with more people like Jeremy. Even the manager there has no patience or compassion, they're drug dealers...and it's all about the cash, they can deny anyone, for any reason... tattoos, bad attitude...withdrawal symptoms...they DO NOT CARE! Caveat Emptor!
July 2020 by peggy sutterfield
When I told an employee that I was concerned about the amount of people in the store not wearing masks he said, very flippantly "we're not enforcing that". I told him that I wouldnt be able to shop in their store and his response was "Good! We are all fed up with it". It upset me that he wasnt the least concerned about me. Then I went to Rite Aid were I ran into the same problem with people not wearing masks. Their nice manager listened to what I had to say but in the end said they wouldnt enforce it either. Then I went to Walgreens where they have a big sign saying masks were required. I felt better at being in their store but then a lady in front of me who was not wearing a mask coughed into her hand, picked up an item on the shelf using the same hand and then put the item back. I am really sad. People are going to continue this type of behavior. When is corporate America gonna get on board? If Costco can do it why cant everyone? If people dont have a problem with "no shirts or no shoes then no service" and/or they dont have a problem with seatbelts then they can get use to wearing a mask to protect the people they are around. Dont I have a right to walk around in a store without worrying who's blowing covid around?
June 2020 by Shirlee D
Not all Employee’s are wearing mask. That shows how much CVS care for their customers!
April 2020 by Andrea S.
I recently had the WORST customer experience ever trying to refill a Rx at this pharmacy. There was an issue with transferring my son's Rx from one CVS to this one and, although the attendant on the phone told me they would have it ready in an hour, two days later I appeared to find not only did they screw up the Rx that was to be transferred, but that one of the managers, Shauna (?) CANCELLED it without anyone bothering to call, text or email me. I waited for an hour in a crowded store that did not practice social distancing with really RUDE STAFF. They eventually gave me the Rx, only to get home to find it's the wrong one! Don't bother wasting your time.
April 2020 by L I.
I would not even give them one star if it was possible. Look at their ratings, not one 3, 4 or 5 star review. That says it all. No customer service allowed. One exception is for Jeremy. He treats the customers as if he owned the place. The rest of the crew needs to take numerous classes on customer service and what that entails. I always am made to feel like I'm bothering them. Maybe they should be self subscribing themselves medicine that makes them happier people, that enjoy their job. I will be moving my prescriptions to another pharmacy that is appreciative of my business.
March 2020 by J K.
Don't try CVS Pharmacy. There's typically 1 person handling pick up. The line is always long. The clerk chats forever~line increases. Often you're next and they say, "There's another line and another person is 1st!" They'll tell you it will be ready in and hour. You come back and it takes longer. Then they inform you your item isn't available??? Dokimos is the best. Stay away from CVS Pharmacy....
January 2020 by James I.
It's eerie in there. The moment I enter I'm in fight or flight mode. The line takes FOREVER.
January 2020 by Ross F.
The pharmacy here is dog shit. Long lines, Rx not ready when they say it will be, never answer the phone, etc. Amateur hour. Switching to Walgreen's.