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February 2024 by mick adams
They keep saying they'll fix my phone that I've payed insurance on for years. 2 weeks later they still can't find a way to do it. I'm switching to mint
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January 2024 by VALERIE DIXON
Explore new phone and I Pad options
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December 2023 by Michael Thompson
They are an authorized retailer, not a corporate. They can't do everything you might need. Certain things you must call or go to the Auburn location.The people were helpful and nice.
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November 2023 by thunder squad
Very good experience! kind employees! great selection!
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October 2023 by Kristen
Lady in the store lied and said we couldn’t port cricket number to att. Att owns cricket. So she said she couldn’t because she could get commission on a sale BEWARE
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September 2023 by Laura Hamill
Great service for my new phone. The rebate for turning in my old phone which I did today could have been better explained and my monthly cost less rebate was not explained but rather around $20 per month but cumulative over months of My contractSo an answer to tell me how much my monthly will be once returned phone is logged in would be greatly appreciated.
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September 2023 by AwHellJason
They have a wonderful gold themed store think they said it was for cancer awareness that's wonderful help the kids!!!!
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September 2023 by jason henderson
There is no equal to the amount of knowledge this store has for good deals loved going in there!
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September 2023 by cynthia chapman
One of the most lucrative visits I've ever had I love the service!!
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August 2023 by Diana Gallo
Worst customer service i have ever had the misfortune to experience. I need someone to fix my business phone and the 2 ppl i have spoken to are uninterested in providing any service. I can't ask questions or get a valid phone number for assistance. If at all possible stay away from this store and its employees ... you would think that with what they charge us they would provide a human that can take a call, direct the call or handle business. If you go in the store they all stand up, get off their phones and then tell you they can't help you and give you a number to call. Verizon isn't that far away, it's time for a change.
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July 2023 by john LeLange
I needed a cell phone in order to comply with verification requirements for att mail and various financial institutions. I had no other use for a cell phone and I was very ignorant about them. The service they sold me included insurance, the ability to use my cell phone internet on computers, ( I don't live in a hot spot and I already had dsl cable}. The total came to over $80.00 per month. I just learned that I was enrolled in a program where I was required to pay $5.00 a month to upgrade. The only service I needed was cell phone coverage which should only cost half that amount.
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July 2023 by Cass Chalmers
Dropped in to AT&T Marysville and was given wretched service. Came to GV and was assisted with ease
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April 2023 by Kitty Lawson
Husband and I used to dread going to AT&T, Grass Valley. Pretty much any AT&T, if I’m honest. And along came Nick. A new manager. Tech wizard, excellent customer service people skills, and laid back. He helped us out of a real jam. Thanks, Nick. You turned that store on its ear.
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April 2023 by Topher Tinkham
Only been here a couple times. Staff helpful, decent selection.
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March 2023 by Brad P.
SCAM ALERT! I signed up for a new account. I told the salesperson I just wanted a basic, cheap plan. I did not receive any paperwork, and was told that I would get it in an email. When I got home I looked at the paperwork and realized I had been signed up for insurance and a "phone replacement" plan totalling an additional $40/month! Now I'm calling to cancel, and being told that I can't cancel for a few weeks, so must pay for them until then. Was the woman who sold me the plan hoping I wouldn't notice?
