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May 2024 by William Hungerford
United Medical Imaging is the Best. The staff is so friendly and professional. They always seem to accomodate me and my difficult schedules. Sohelia the MRI Tech is fantatsic! I'm extremely clautrophobic... but thanks to Sohelia and the Open MRI machine, I'm able to complete the Imaging virtually stress free. ?
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May 2024 by Kuang Huang
I took the MRI at United Imaging of Glendale on 4/29/2024 with their new state of the art open MRI machine. I am super claustrophobic but was lucky to have Soheila help me. Soheila was so patient with me and comforted me throughout the whole exam. She even sacrificed her lunch time just to make sure I was okay. I wanted to thank her for her dedicated work and kind heart. Thank you, Soheila and all staff at the United Imaging Center for your friendly assistance!
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March 2024 by Katie Ghazarian
The workers at this place are so professional, including the front desk, office manager and especially Soheila, who took care of my husband who has mobility issues. She did two MRIs back to back and went above and beyond to help my husband feel comfortable. She was kind and very detail oriented. She answered all our questions. I recommend this place to everyone!
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February 2024 by Ed K.O
The worst imaging center in the entire Southern California. Extremely unorganized. I presented to this facility for an MRI and they collected $100 copayment. Later I received a statement for $38 for a co-pay so I called them and informed them that I had already paid my co-pay. I have called multiple times and spoken to multiple people at billing department, including someone called Kelly, which is extremely unorganized and does not know how to take care of this. I told Kelly that UMIC Has a balance due to me, and she said “ Whatever”I'm waiting for them to send my bill to collections so I can sue this company. I have called multiple times and have not gotten anywhere. This is a fraud. Avoid going to UMIC.
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December 2023 by George M.
Very low class service, nonprofessional staff, very old and dirty, restrooms are dirty no paper towels and extra! I don't recommend this facility at all
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December 2023 by Diane L.
I was scheduled to go to this facility for a CT scan today. I arrived on time, and I was told to fill up some paperwork and wait. I waited about 20 minutes and was called. When I got to the back of the place, I was told to change my clothes into a gown and go to the imagined room. While I was changing my clothes, the technician kept knocking on the door, telling me to hurry up because he was behind. I told him I would be out in a couple of minutes but continue knocking on the door. When I came out, I went to the imagined room, and the technician was rude again saying don't do this and that. Very unprofessional and rude. I don't recommend this place. Find another place to go, or you will regret it.
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September 2023 by Milen Alexandra Angelov
Very nice experience! The radiologist Adam is really a rarely cool and helpful guy! Thanks
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September 2023 by Alex J.
This place is so well organized and everyone is courteous and absolutely professional. My only place of choice when I need x-ray or MRI done.
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September 2023 by Jim T.
this company is great, I desperately needed somebody today to do an MRI of my back as my I believe sciatic nerve went crazy and I could hardly walk. I spent all morning and part of the day yesterday trying to find somebody to do an MRI and everybody was two weeks three weeks out, Glendale had a cancellation and I was able to get over there and not only did they do the one MRI of my spine but I needed a second one on my hip they squeezed me in, One of the girls that worked at the front counter was schedule to get an MRI right after mine, she was so wonderfully gracious to give me her spot to get the second needed MRI completed. The technician Soheila was the best in taking care of my scans. Great facility very well run if I ever need another MRI that'll be the place to go to. today in 9-8-23. thank you. Jim
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August 2023 by Gohar A.
I went to UMI imaging center for an ultrasound. Admitting, paperwork and the procedure was completed in a professional, timely and polite matter. The technician, Jocelyn was very knowledgeable in her field, cordial and personable. I will recommend this place very much.
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August 2023 by Salma R.
Went in for an appointment, just asked how long the wait was going to be. Lady in the front said "you're gonna wait till I say you're gonna wait for" and I looked at her and said no, I have to get to work and I need an eta. She rolled her eyes and said sorry can't do anything. Maybe next time if you don't wanna work, don't work at all. Stay home with your rudeness.
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June 2023 by Clarice T.
I would definitely recommend this place! The guy who did my imaging was really nice and understanding! Unfortunately, I was too nervous to try and ask for his name. My MRI took an hour laying on my belly and he helped me get really comfortable and offered more cushions and alternative positioning to help me get comfortable. He walked me through the steps and gave me little reminders of how many more minutes left. The sound of the MRI machine was really loud and he offered me to try the head covers on top of my earplugs which helped. Overall, I'm so glad my imaging got rescheduled and moved to this location!!
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May 2023 by Karine M.
Very unprofessional and rude. It took me over three weeks to get any respond from this office or at least talk , whenever you call you have to give them all information and the reason you call , be on hold for 15 or 25 then disconnected and do it over and over , the only reason they call you back for rescheduling your appointment! I have to do MRI so I called so many times and finally make an appointment. Last Friday ,May 12 , they said their waiting for Dr. office respond which I called my dr. So they said already send whatever required, so today I call this imaging facility and they said my authorization not approved by insurance yet, so I called my insurance and find out my authorization approved by Friday, May 12!!! The funny thing they never apologize. Not understanding or want to understand the reason you go there because you are in pain not for fun! I just decided to go here because it's close to my house and I was there years ago. Not recommending to anyone, if you need any imaging services go to other places, save yourself and your time, there are many more places with excellent customer service.
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April 2023 by S A
Todays experience sucked got here at 1:30 and its been over an hour not being attended by anyone. They forgot about me as I saw other people get called
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March 2023 by Orsolya D.
During my early elementary school years; I used to be jealous of classmates who broke bones and came to school in casts. They always seemed so 'cool' and received lots of attention (the same could be said about braces - it was very trendy among the girls). In fact, I wanted a cast so badly that I once wrapped plaster tape around my arm pretending it was legit (I didn't fool anyone). As an adult several decades later; I don't have to fake anything because I suffer from a multitude of health issues including a rare, fatal illness. My life consists of labs, testing, doctors, and specialists. Plus, MRIs, ultrasounds and x-rays. My rheumatologist was requesting x-rays of my feet/ankles and knees and my California Medi-Cal insurance authorized United Medical Imaging (Glendale location) to get the job done. United Medical Imaging is a sort of 'chain' imaging center with several locations throughout the Los Angeles metropolitan area. I was being sent to the Glendale location on S. Central Ave near the major intersection of Central/Colorado smack adjacent to the Glendale Galleria and Americana. I initially called to make the appointment for my x-rays and found that the receptionist wasn't answering the phone during posted open hours. And I'm not talking she was too busy to answer; but rather that the line automatically went to a voicemail declaring that UMI was closed. It seemed that the phones weren't even turned on. When I finally got through, I learned that UMI of Glendale does NOT take appointments for x-rays and only MRIs. What?! That is super odd. Essentially it is first come, first serve so you run the risk of waiting for quite some time. I was not a happy camper about this notion.I decided to go to UMI on a Friday in the late afternoon (they are closed Sat and Sun) figuring that the staff would be in a hurry to leave so perhaps I wouldn't have as long of a wait. I arrived to a nicely-landscaped building with a (free) side and back parking lot and a modern, architecturally pretty lobby with high ceilings, wood trim, fake stone accents, etc; looking almost spa-like. There were several patients already waiting and a constant flux in-and-out the door but check-in was quite easy and they had no issues finding my authorization in their system. Several reviews complain about the front desk girls and it depends on whom you deal with: one girl was indeed curt and snotty but the other I mostly spoke to was friendly and conservational. Now, here is where the weirdness begins: I came prepared with a book, water and snack figuring I would have to wait forever in the x-ray queue. My later afternoon arrival time plan worked (I suggest this attack method if you need x-rays!) and I only had to wait about 40 minutes. I say 'only' because I expected longer, to be honest. But this place is like a hospital ER triage. Once you are called from the main lobby; you then have to wait further on chairs in the back hallway. So, basically you're sent from one waiting area to another. Plus, you're waiting outside the MRI and x-ray rooms and can hear everything - very little privacy. It is all very uncomfortable. The back area and exam rooms don't reflect the 'pretty' lobby and are a bit shabby. The machines are outdated, the lighting is very harsh, ceiling tiles had water leak stains and the ladies room bathroom stall had an entire black, melted plastic panel underneath a metal grate/vent (see posted photo) which doesn't seem applicable in a medical facility (why hasn't this been replaced?!). When I was called into the x-ray room, I was disappointed to see that it was equally grimy/dusty and the chair that I was instructed to place my belongings on was completely in shambles (a black pleather chair with the fabric ripped off in large chunks - ummm you can get a nice, new chair for $20 off Facebook Marketplace, for Christ's sakes!). The x-ray machine experience was an odd one as UMI has of those ones where you lay on your back on a thin, wooden folding t
