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November 2023 by Inga D.
Just picked up an order from the store. The person handling my pick up was inconsiderate with fake smile. I have mentioned the merchandise is for a gift and he gave me a wrinkled box with wrinkled and ripped paper inside the box. I only discovered this when got back to work and now I have to go back to get a decent packaging. Please train your employees. I wouldn't be so upset if I was shopping in swap meet stores.
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November 2023 by Canna Delta
Awesome and nice place was little hard to find with apple maps took me wrong place also they take forever to get pickup orders ready like 2.5 hours to get one pair of shoes ready store wasn't even that busy.
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November 2023 by Steven H.
The service was fantastic! I went in to exchange an online order. They made it super simple and helped me pick out shoes my teenage son wouldn't make fun of me for wearing. I couldn't have asked for more!
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November 2023 by Calvin Jung
Typical NIKE STORE! People nice friendly etc. In store inventory unfortunately low, couldn't find a shoe I wanted.
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November 2023 by Priscilla S.
Visited the store to make a few returns; the return process was smooth as we had our transaction on our app. The store is in the smaller side but Tory made our experience smooth. The selection at the store are not much but you can easily make an online purchase to be ship to your home for free. Parking to get to the store can be difficult. But it's not impossible. No bathroom inside the store.
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September 2023 by Chester Jepoii
Possibly the worse nike store I've ever been to. They couldn't even turn on the air conditioning for the customers on one of the hottest days here in so cal. The items they had were mediocre.
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August 2023 by Renee Louis
There isn’t free parking here and the selection in the store is limited, however my experience with trying on shoes here was actually a good one. The person helping me was very patient even though I didn’t plan on buying anything in the store (the color I wanted wasn’t in stock so my goal was to try the actual shoe on in store so I knew what size to order online).I also go here to process my returns and it’s always quick and easy!
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August 2023 by Mrr Volchik
Steph was very nice and kind, overall associates are very helpful. Steph helped a lot, I will definitely come back exactly to this store again.
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August 2023 by Alfred Vivado
Staff is friendly. They don't have a huge selection of clothes but they carry a pretty good selection of shoes.
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July 2023 by Jaycob
Zero products here don’t waste your time
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July 2023 by Judy L.
Small store so naturally, selection is limited in comparison to most but employees have always been helpful, friendly and welcoming. It's clean and organized but limited selection in gear overall. It is a small Nike store at the Americana . Would be nice if it had more retail space but it's kinda hidden and underrated. Kudos to the staff who do their best!
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July 2023 by Aaron York
I had been looking for a specific pair of Nike Shoes for my Daughter and a representative from this Nike Store was kind enough to place them aside for me so I could come and pick them up before they were all sold out. His name was Mike, excellent customer service and a great guy.
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July 2023 by Chloe moss
Poor management, the manager was rude and called ahead to see if they had the shoe size I wanted and they did. Went in and man named jeremy helped me but very impatient and rude.
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June 2023 by Joanna S.
So I drove here and it's not even open yet .. it says it's open and it's not please don't have a Yelp page if you are not open! I knew I should of went to the grove!!
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June 2023 by Kenneth S
Americana is terrible. No validation. It’s not a very good strip mall. Just being nice.This store is limited on selection. I got charged for shipping even though I have a membership ?
