September 2021 by Edgar Guevara
Came here to browse and found exactly what I needed. The associates were very friendly and helped me with exactly what I needed
August 2021 by Elizabeth Heredia
Went back to school shopping for my son. After long day of work, He wanted the white Air Force one. Was inside the mall looking all over for them, someone had mentioned to go to the Nike store at the americana. We approach young lady we over heard her name was Lori. Very kind patient, friendly staff. She was telling us about the reward apps. Very educated best sale rep. Thank you ??❤️
August 2021 by Habib El Chidiac
Very limited items. The salesperson was not aware that a very famous shoes model exists in men version!
July 2021 by Nasid Habib
The shop is really nice and have really nice staff but very low on inventory specially when it comes to shoes. Very little variety is on display.
June 2021 by Sergiu G.
Worst customer service. Never wanted to leave a store so quick. This one guy that works there literally is the example of how NOT to sell a shoe. I own a lot of sneakers and other brand shoes and my size has always been 10, max 10.5 and this dude tried to tell me that my size is 12 and I should get 13 for running PLUS his attitude sucked, big time. Grabbed an Uber just to come here for this... thanks Nike at Glendale. Awesome experience
June 2021 by carlos triplea
Awesome place, its small but well organized
May 2021 by TC Glendale
super rude lady working in this store! I walked in with my face covered with my jacket and apologized for not having an actual mask, this lady jumped off of the counter and started screaming at me asking me to leave right now! I started walking out and she was not satisfied, she was following me and she kept saying, I have to make sure you leave this store since you do not have a mask! she was absolutely disrespectful and she was acting discriminative! everyone in the store and outside walking were surprised! I hope the owner gets to read this and knows what kind of people are working there!
May 2021 by Ariel K.
Came here to pick up some new kicks. I've had my nikes for almost 10 years now. They always have so many great styles and I love that they are so comfortable. I've been wearing nothing but my nikes every day. Nice store and helpful staff. Left with two air max nikes. I just couldn't pick one.
April 2021 by TC G.
Super rude lady working in this store! I walked in with my face covered with my jacket, apologized for not having an actual mask, this lady jumped off the counter and started screaming and asking me to leave! I got scared and started walking out, she was not satisfied, she started following me and screaming "i am going to make sure u leave this store"!!! Like she saw a dynasore!!!!! She was acting very disrespectful and discriminatory! Everyone in the store and outside were shocked! I hope the owner of this business reads this and knows what kind of people are working there!!!
April 2021 by Pedro Arevalo
Unfortunately my experience at this store was a huge let down. The first guy I encountered was friendly and helpful ( I left to compare) I came back and a different guy decided to help me, I sat decided because I requested the employee who first hlped me out and he replied “just tell me what you need!” They did not have my size and when I asked if he could order or call GROVE location , he huffed and puffed like I was bothering him. It escalated to more snarky remarks and I finally called him out on his attitude and how bad his service skills are. I drove cross town to grove and the experience was night and day. I won’t ever set foot at that Glendale location again, and by the looks of it, others have had the same experience . NIKE definitely needs to investigate and secret shopper is not a bad idea
April 2021 by Bossco Mitchell
The customer service is always really good here, and the staff is very knowledgeable of their inventory
March 2021 by Thomas M.
I went in looking to buy new shoes. I was ready to spend upwards of 600$ for 2 pairs. I stood in the shoe section of the store near the registers for 20 minutes and no one helped me or asked me if I needed assistance. Every time I tried to talk to an employee, they looked at the floor and hurried by until no one was around. Don't go here. Apparently they don't want to sell you anything.
March 2021 by Brock L.
First of all, do not buy anything from this store. I bought 2 nike items for $70. That didn't fit good to me so I went back to return. I didn't have the receipt so I asked the employee to ring it to confirm that I bought from there.. The employee told me he can give me the store credit for same day only instead of return. I gave up to get the refund and told him to give me store credit. You know what happened? Couldn't believe that it happened in Americana at Brand. He said he will give $3 for $35 return without receipt so total $6 for $70 return. I tried explained to him about unfairness but only answer i got was store policy. Keep the receipt when you buy anything here. But I don't think this store is managed by Nike. Must be a private store. Don't go ,Don't buy anything at this store. They don't even deserve one star for review.
March 2021 by Irene S.
Worst customer service. I've been here numerous times, and they are consistent. Rude and un-interested every time.
March 2021 by Scott Pactor
I like Nike and wear plenty, especially when I run. That said, I don't get the point of this store, which always seems almost comically understocked. Like, they hardly have any shoes for the size of the store and it doesn't seem like they carry exclusives. Also, the store employees are cartoonishly unhelpful. During a recent visit they had seven employees, five of them doing nothing, and three customers while people waited outside (covid customer capacity said 10 on the sign out front.) I just...don't get what the point of this store is.