“Chappell Pump & Supply truly goes above and beyond to help out whenever a service call is needed. They are kind and professional and the guys do such a stellar job on the plumbing to the tanks and pump. They corrected plumbing that was done incorrectly by another company which was causing the water flow to be restricted. Now the water pressure is efficient and the system looks beautiful. A real stand out company.”
“I went in today to have a fab key programmed for my car. Luis did an outstanding job. I would highly recommend going to have your keys made and programmed at Ace hardware in Gilroy. Thank you Luis for your help today.”
“Best supply store ever. From the service to selection, this store goes above and beyond. With our new pup we got the 10x5 dog kennel and other supplies. The staff was amazing. Kind, good hearted people helped us from the cashier to the guys working outside in the large metal materials, they were such great help. Thank you so much from the couple with the tripod puppy!”
“They have chikamasas. I started using them and they didn't cut with the tip, I don't know if they were trout or what. They filed an edge that was protruding, they began to walk well and cut with the tip”
“Mary Christie was very patient with my friends. She is professional, knowledgeable. They were only planning to look and compare. They did not think about buying anything. But Mary showed so much genuine care for us (and other customers we saw her help) that they trusted her and purchased. Very patient with people / customers that don't speak English. Please share all this comment with Mary. She also has great leadership with other co-workers - we saw that.”
“Mary Christie was very patient with my friends. She is professional, knowledgeable. They were only planning to look and compare. They did not think about buying anything. But Mary showed so much genuine care for us (and other customers we saw her help) that they trusted her and purchased.Very patient with people / customers that don't speak English.Please share all this comment with Mary.She also has great leadership with other co-workers - we saw that.”
“I was helped by Horace who really went above and beyond to help me get the right wood to build my planter at home. He helped me out to my car and loaded it for me as well. Amazing staff here.”
“Went into the home depot yesterday looking for lumber , & was helped by a gentlemen that said his name was Michael & that he worked in deliveries . he helped me find everything i needed . & also helped with loading the lumber into my truck. Thank you for the great customer service . I will be shopping there again”
“Mary Christie was very patient with my friends. She is professional, knowledgeable. They were only planning to look and compare. They did not think about buying anything. But Mary showed so much genuine care for us (and other customers we saw her help) that they trusted her and purchased. Very patient with people / customers that don't speak English. Please share all this comment with Mary. She also has great leadership with other co-workers - we saw that.”
6:00 AM - 10:00 PM
7151 Camino Arroyo, Gilroy“This is a big store with a better selection of goods "IMO" than that other hardware chain store. I was pleasantly surprised when I spied gas riding lawnmowers in front of the store. "Now I know where to go when mine gives up the ghost, but I digress, I came in to get tie downs, rope, and plastic covering to secure a mattress I put in my truck bed..... I walked up to an employee and asked him if he knew where I could find the items I was looking for. His response was immediate... Isles three, five, and 13.... Now that's what I call knowing your products and store!! I can't tell you how much time he saved me "probably at least an hour" trying to find the product on my own. Bottom line I was very impressed by their customer service and the availability of products some other hardware stores don't have.”
6AM - 10PM
8850 San Ysidro Ave, Gilroy“Mary Christie was very patient with my friends. She is professional, knowledgeable. They were only planning to look and compare. They did not think about buying anything. But Mary showed so much genuine care for us (and other customers we saw her help) that they trusted her and purchased.Very patient with people / customers that don't speak English.Please share all this comment with Mary.She also has great leadership with other co-workers - we saw that.”
6:00 AM - 10:00 PM
7151 Camino Arroyo, Gilroy“This is a big store with a better selection of goods "IMO" than that other hardware chain store. I was pleasantly surprised when I spied gas riding lawnmowers in front of the store. "Now I know where to go when mine gives up the ghost, but I digress, I came in to get tie downs, rope, and plastic covering to secure a mattress I put in my truck bed..... I walked up to an employee and asked him if he knew where I could find the items I was looking for. His response was immediate... Isles three, five, and 13.... Now that's what I call knowing your products and store!! I can't tell you how much time he saved me "probably at least an hour" trying to find the product on my own. Bottom line I was very impressed by their customer service and the availability of products some other hardware stores don't have.”
“This location is a little smaller than other ones I have been to but never the less the delivered on what I needed and it felt a little more personal being there opposed to the bigger ones I have been to. Try this Harbor Freight out and I am sure they can help you with what you need.”