Banks in Gilroy, CA

18 locations found near Gilroy
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“Love Pinnacle! This bank answers the phone, in person, within a ring or three. They can actually solve problems via the phone vs our other bank would have required me to come in person. They save me a lot of time. They know me by name when I walk into any branch. How do they do that? In this day and age, it's refreshing. Really nice people here, and at the other branches too. 5 stars from a hard to please, crotchety old man.”

4.6 Superb12 Reviews

“I've received terrific service from Alexandra on both occasions I needed to process a wire transfer. I'm keeping my checking account at WFB based on the courteous service I've experienced at this branch over the past ten years. I love the convenience of the location inside Nob Hill & the safety of using the ATMs inside.”

3.7 Good22 Reviews

“I have been a member of the PremierOne Credit Union since the early 1980's. Today 04/01/2022 I had occasion to visit the Gilroy credit union to make a payment to PremierOne from another bank account. I met with Maria Magadan who helped me out and I made the payment and during the encounter I expressed to her my frustration with using my other bank account and sending payments and the time lag of from ten to fourteen days to process. the funds. She was very attentive and immediately understood my situation and explained serval solutions and took the time to show a screen on her computer teaching me how to set up the link so I have the ability to pay. She then wrote out in Bullet form the steps to set up a link between the two banking institutions. I was very pleased with her professionalism, knowledge of the systems and her eagerness to help me. She is very polite and caring person that ensured I got the help I needed. She is star who well represents the idea of service to the customers and is a genuinely nice person. The PremierOne organization is lucky to have an employee of this caliber. I hope this review is seen by her management team. JGS Retired Member”

4.6 Superb7 Reviews

“Excellent Banking services’ was looking to open a checking’s account & Mrs. Scheuermann took really good care of me. Thank You guys for being their for me when in need, Indeed it’s a professional place if you have the regard of time & other’s.”

3.4 Good23 Reviews

“Juan Valdivia Sandoval at the Gilroy Branch of Bank of The West is an extremely personable, and helpful customer service professional who helped Me and my Wife with a difficult and scary issue involving a scam artist who represented himself as Oscar, working with Microsoft Defender to insure that my computer hadn't been infected with a virus, and my bank accounts hadn't been compromised when I was "Hacked". It turned out that Oscar was the hacker. Fortunately, I got wise to the scam before it went too far, but Oscar did get some information, and we had to make some password changes and shut down "on line banking" temporarily. Mr Sandoval was very helpful, and helped us do what was necessary to protect our accounts.”

4.2 Good5 Reviews

“It is sad when I see people complaining of getting scammed I was ones in this shoes and I know how it feels like, but I was able to get back all my funds though a private security institution that took my case and helped me recover mine you all should try.”

3.7 Good7 Reviews

“I always get the most friendly and helpful service. Erika, Avalina, and Sulema make going into the branch a fun chore. Thank you Ladies for making my job better.”

3 Average27 Reviews

“I visited this Gilroy branch a month and a half ago or so and forgot to write a review. I usually go to the Hollister branch, but knew this branch was much quicker for what I needed. Luis Patiño and his manager were able to help my mother and me add needed information to our accounts. Luis and his manager went out of their way to help us with some additional needs. They went way above and beyond and I was so thankful. Amazing customer service!”

3.1 Average11 Reviews

“I love this bank. Everyone is friendly, courteous and helpful. Yes wait times can be long at various times of the week or month. Given we are still getting through the pandemic and things are finally getting back to normal I would say things are moving smoothly and in the right direction at this location. KEEP UP THE GREAT WORK!!!!!!”

2.7 Average46 Reviews

“Went to the Bank this morning. Was having a problem with my debit card. I was very frustrated at the beginning of my visit. Edna Dias made time for me with clients waiting. She went above and beyond for me.Solved all my problems with a couple of phone calls she made for me. I thank her for her outstanding service.”

2.5 Average30 Reviews

“I have been coming to this branch for 2 years now, and since the beginning I have had the most friendliest customer service I have ever had at a bank. The banker who opened my acct Jasmine was the best very helpful and answered all my questions. The tellers are also Great! Jose and Maria always go above and beyond. I refer everyone I know all the time.”

2.5 Average4 Reviews
1 Poor2 Reviews

“Great service! Had a problem with my account, came in today, and the bankers and tellers helped to figure out a solution. That's what makes a great organization. Thank you Chase.”

2.2 Poor51 Reviews

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