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March 2024 by Fernanda P.
I was stalked and harassed cause they decided to assume I was there to steal. Sad because this is my local Ross and has been for a decade now! I even went to school with some of the people who have worked there and around the other stores. I'm utterly shocked and feel so disrespected. I'm an honest buying customer at that location but after this I definitely won't be anymore. My unsolicited advice is that you guys should actually come for and do something to the ones ACTUALLY ACTIVELY stealing. AGAIN I WAS INNOCENT AND I FELT LIKE PEOPLE MADE ME FEEL LIKE I WASNT AND ON TOP OF THAT LOTS OF OTHER PEOPLE WERE AROUND SO I FEEL VERY HUMILIATED. Hope it's a learning experience to all of the employees of this store to either train some of your employees better to handle situations like this better (because I was threatened to get my sweater thrown out all because I forgot it somewhere when I took it off). And for security to not make customers feel uncomfortable. THANK YOU FOR LISTENING, HAVE THE DAY YALL DESERVE.
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February 2024 by Alvaro M.
This store is the worst store ever my mom got hit by work cart intentionally by the employee Name LUPE while my mom was staining holding her phone and showing clothes to my family member.She didn't even said sorry or anything.The thing that she did was that when we were talking with The "Manager" Name Nancy she came to us and admitted that she hit my mom because she was in the phone.I really hope that Employe Name LUPE Gets fired and That store get a better manager to handle things better because the manager didn't even give us a case number or anything.This store has poor management and the worst customer service ever.
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February 2024 by Luis German
Cheap but few sizes
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January 2024 by Anny Torres
Good place, good service and very delicious food ?
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January 2024 by Nubia Camuñez
I love it
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January 2024 by Jerry Bravo
A very good place to go shopping in addition to the good service that those who serve there have, the truth is that it is very good
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January 2024 by Christopher Diaz
Heaven,..
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January 2024 by Dalia Galvan
I really like this store
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December 2023 by Lauren D.
Not the worst that we've been to. For such awesome deals, you shouldn't expect much. The place was a bit disorganized, but we didn't mind because we were still able to find great items! This location definitely has a lot more product than some of the other ones. You have to dig through some shelves, but it'll be worth it. A lot of the items were really cute and at a good price! We also came to make a return and the process was very smooth and simple. The employees were very nice and have an organized system. The checkout line was pretty long, but it moved rather quickly. The only minor detail that I noticed was that this place was quite dark. Maybe it's because the building is old, but it was kind of dim and the lighting wasn't bright. The place is not too big but also not too small. Will definitely be back!
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December 2023 by Jun Vikchai
Friendly staff
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November 2023 by laliz tein
I was there before thanksgiving and it was full of clothes at good price
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November 2023 by Albert Sanchez
Very organized clean very friendly great place to shop not much Disneyland clothing here
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September 2023 by Maria D.
I went in with my family to purchase a couple things. Once we were at the registered paying with "guy" a tall man with blondish hair. He is the I believe the Assistant store manager. He was a cashier at the moment, while he was scanning my things; he was yelling across the store to the security person and another female employee. Very unprofessional! Very rude !! He was yelling of how they distracted they are and how much they talk etc. he was very distracted yelling at those employees that he even forgot to put some of my items in my bags. I had to go back today with my receipt to ask for my items. He is very unprofessional. Very rude to his employees.
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July 2023 by Bridget T.
I go to all the Ross stores in OC to purchase, but this store and the Ross store at Euclid have the worst attitude of the staff. These two stores need to review their recruitment process.
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July 2023 by Teresa
Great employees. Came in for an exchange and the employee was quick and read my mind about what I wanted for my transaction. Really great prices and selection of products.